Adult Social Care Case Management System

The request was partially successful.

Dear Gwynedd Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide the necessary information in relation to the following questions for Adult Social Care:

Q1. Which IT system are you using in the department specifically as a core case management system and any other supporting software holding information on individuals supported by your adults care services? Please provide the name of system and supplier.

Q2. For each system identified in Q1, please could you let us know when each of these systems were first implemented and associated cost per year? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q3. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please return your response by providing the answers as per the below:

System Name:
Supplier:
Length of Current Contract (years):
Current Contract Start Date:
Current Contract End Date:
Annual Licence Fee:
Annual Professional Services or other additional costs:
Annual Support and Maintenance:

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson.

Sian Iolen Pritchard (OEDOLION), Gwynedd Council

1 Attachment

Good Afternoon,

Please see attached your response from Gwynedd Council regarding your recent freedom of information request.

Kind Regards,

Sian Pritchard.

-----Neges Wreiddiol/Original Message----- Oddi wrth: Craig White <[FOI #864267 email]>
Anfonwyd: Dydd Mawrth, 24 Mai 2022 19:46
At: Rhyddid Gwybodaeth <[email address].cymru>
Pwnc: Freedom of Information request - Adult Social Care Case Management System

Dear Gwynedd Council,

I am writing to you under the Freedom of Information Act 2000 to request the following information.

Please could you provide the necessary information in relation to the following questions for Adult Social Care:

Q1. Which IT system are you using in the department specifically as a core case management system and any other supporting software holding information on individuals supported by your adults care services? Please provide the name of system and supplier.

Q2. For each system identified in Q1, please could you let us know when each of these systems were first implemented and associated cost per year? Please breakdown the total cost of each into licence fees, annual support, professional services (training, implementation, consulting etc).

Q3. For each system identified in Q1 please could you let us know what the length of the current contract is and the date the contract ends?

Please return your response by providing the answers as per the below:

System Name:
Supplier:
Length of Current Contract (years):
Current Contract Start Date:
Current Contract End Date:
Annual Licence Fee:
Annual Professional Services or other additional costs:
Annual Support and Maintenance:

Please let me know if you need any clarification.

I look forward to receiving your response.

Yours faithfully,

Michelle Pearson.

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