adult social care

Linda Burnip made this Rhyddid Gwybodaeth request to Sefton Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Sir or Madam,

FoI request June 2009-06-28

How many social workers are there working in adult care?
How many of these are working with disabled people under 60?
How many adults are you providing some sort of community care service to in total?
How many allocated cases are there in adult care?
How many unallocated cases are there in adult care?
How many ‘held’ cases are there in adult care.
What is the ratio of adult care cases to each social worker.

What is the average time between referral for a service and assessment of needs
What is the average time between referral and provision of the necessary service.

What is your total adult care budget for 2009-2010
What proportion of this is spent providing care in the community through Direct Payments or Individual Budgets.
What proportion of this is spent on residential care provision.

What is the average length of time for provision of aids.
What is the average length of time for provision of adaptations.

Yours faithfully,

Linda Burnip

John Rowlands,

** Low Priority **

Dear Ms Burnip,

Thank you for your Freedom of Information request, which was received
today?.
Would you be so kind as to clarify your second question?
Are you seeking data related to persons who are registered disabled?
I have begun the process of gathering the data you are seeking.
I will keep you informed as regards the progress of your request, and
will notify you if it appears that any aspect of your request may incur
costs to you.

John Rowlands

Access to Files/Freedom of Information Officer
Central Services Division,
Directorate of Health and Social Care,
Sefton MBC,
7th Floor, Merton House,
Stanley Road,
Bootle
L20 3UU

Tel 0151 934 3760
Fax 0151 934 3755

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John Rowlands,

** Low Priority **

Dear Ms Burnip

Please can you provide some further information to me, to enable me to be clear as to what you are seeking.?

You have asked " How many ‘held’ cases unallocated cases are there in adult care?"

Can you please clarify what you mean by "held "cases?

Can you also clarify for what time frame you wish to have the data related to the average length of time for provision of aids and adaptations ?

I look forward to your response.

John Rowlands

Access to Files /F.O.I Officer.

dangos adrannau a ddyfynnir

Dear Sir or Madam,

FoI request June 2009-06-28

How many social workers are there working in adult care? How many
of these are working with disabled people under 60? How many adults
are you providing some sort of community care service to in total?
How many allocated cases are there in adult care? How many
unallocated cases are there in adult care? How many ‘held’ cases
are there in adult care. What is the ratio of adult care cases to
each social worker.

What is the average time between referral for a service and
assessment of needs What is the average time between referral and
provision of the necessary service.

What is your total adult care budget for 2009-2010 What proportion
of this is spent providing care in the community through Direct
Payments or Individual Budgets. What proportion of this is spent on
residential care provision.

What is the average length of time for provision of aids. What is
the average length of time for provision of adaptations.

Yours faithfully,

Linda Burnip

dangos adrannau a ddyfynnir

Dear John Rowlands,
By 'held' cases I mean cases that aren't allocated to any social worker even though they cannot be fully closed as there are ongoing problems or concerns to be resolved.

With regard to an average waiting time for aids adaptations in Birmingham the average waiting time has been reduced to 58 weeks, although some people have waited 4 years for a ramp so whatever time frame would produce a meaning figure would be helpful.

I am trying to put together a picture of the situation throughout the country for aspects of adult social care

Yours sincerely,

Linda Burnip

Dear John Rowlands,
By 'held' cases I mean cases that aren't allocated to any social worker even though they cannot be fully closed as there are ongoing problems or concerns to be resolved.

With regard to an average waiting time for aids adaptations in Birmingham the average waiting time has been reduced to 58 weeks, although some people have waited 4 years for a ramp so whatever time frame would produce a meaning figure would be helpful.

I am trying to put together a picture of the situation throughout the country for aspects of adult social care

Yours sincerely,

Linda Burnip

John Rowlands,

2 Atodiad

** Low Priority **

Dear Ms Burnip,

Please see Sefton Health and Social Care Directorate’s response to your recent Freedom of Information request below:

1. How many social workers are working in adult care?

92 Social Workers are employed in Adult Care.

1. How many adults are you providing some sort of community care service to in total?

7965 receiving a service from us as at 30/06/09

2. How many of these are working with disabled people under 60?

Many of our Service Users have a disability of one form or another
disability can occur suddenly, for example, following a trauma or accident.
It is not possible to give an accurate figure for this question.

3. How many allocated cases are there in adult care?
All cases are allocated.

3. How many unallocated cases are there in adult care?
None.

4. How many ‘held’ cases are there in adult care?
N/A

5. What is the ratio of adult care cases to each social worker?

The ratio of cases allocated to each social worker is not fixed.
Allocation of cases is discussed during each social worker’s individual supervision, and the complexity of cases is reflected in the number allocated.

6. What is the average time between referral for a service and assessment of needs?

From the date of contact to Assessment Actual End Date - average time (for all service users aged 18+) is 42 days for the financial year to 30/06/09. (76% of these were under 28 days).

7. What is the average time between referral and provision of the necessary service?

From the date of contact date to service start date - average time (for all service users aged 18+) - 60 days. (99% of these got their services within 28 days of the assessment end date).

8. What is your total adult care budget for 2009-2010?

Please the attached spreadsheet.

9. What proportion of this is spent providing care in the community through Direct Payments or Individual Budgets?

Please the attached spreadsheet.

10. What proportion of this is spent on residential care provision?

Please the attached spread sheet.

10. What is the average length of time for provision of aids?

Please see the attached Adobe Acrobat Document.

The attached document is a report generated from our equipment stores database.
It shows average times for delivery for our equipment, this is based on the average time from the assessment of need.
You will note that for adaptations the average number of days is 0. This is as a result of our recording process. Within the ELMS database we can record the delivery of an item and we record delivery of an adaptation as the day the purchase order was sent to an external contractor as the day of delivery because this ends Store's involvement in the matter. The oversight of the work rests with Anchor Staying Put who will allocate the work to a contractor and check its progress before submitting the account to Stores for payment.
A straw poll reveals that this process takes about a week to complete but we do not have hard data on this.

Please contact me if you have any further questions related to your request.
If you have any complaints about the way this F.O.I. request has been handled, please let me know as soon as possible and I will refer it through the Council’s Complaints Procedures or, alternatively, contact the Information Commissioner at The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Tel 01625 545700, e-mail: [email address].

Yours sincerely

John Rowlands
(Access to Files Officer/ Freedom of Information Officer)

<>This message is intended for named addressees only and may contain confidential,
privileged or commercially sensitive information. If you are not a named addressee
and this message has come to you in error you must not copy, distribute or take any action
on its content. Please return the message to the sender by replying to it immediately
and then delete it from your computer and destroy any copies of it.

All e-mail communications sent to or from Sefton Metropolitan Borough Council
may be subject to recording and / or monitoring in accordance with current legislation.

This message does not create or vary any contractual relationship between Sefton
Metropolitan Borough Council and you.

Internet e-mail is not a 100% secure communication medium and Sefton Metropolitan
Borough Council does not accept responsibility for changes made to this message
after it was sent.

Whilst all reasonable care has been taken to ensure that this message is virus-free,
it is the recipient's responsibility to carry out virus checks as appropriate and ensure
that the onward transmission, opening or use of this message and any attachments will not
adversely affect their systems or data. Sefton Metropolitan Borough Council does not
accept any responsibility in this regard."