Adult & Children Social Care Software - FOI Request
Dear Kent County Council,
I am carrying out a research project into local government software usage for adult and childrens' social care. Please could you let me know, for each system used in the delivery of adult and children's social care:
1. Name of system and supplier (or if built in-house)
2. What you use the system for (case management, finances, direct payments, personal health budgets, financial assessments, document management etc)
3. How long you have been using the system for
4. When the current contract for the system expires
5. Whether the system is hosted by the council, by the supplier, by a third party or a hybrid of all these options
6. Where the team that supports and maintains the software operates: within the service area, within IT, outsourced, or a different model (please specify).
7. What the annual cost for support and maintenance is for the software
8. How many hours of training is provided per user, per year in using the software and whether this training is delivered in person, remotely or through e-learning.
Many thanks,
Yours faithfully,
David Williams
Information request
Our reference: 31213209
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Dear David Williams
Thank you for your email which we received on 18 August 2022.
Kent County Council (KCC) acknowledges your request for information, which
we will consider under the relevant legislation (Freedom of Information
Act 2000 and/or Environmental Information Regulations 2004).
Assuming KCC holds this information, we will endeavour to supply the data
to you as soon as possible but no later than 16 September 2022 (20 working
days from date of receipt).
We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information.
Please quote our reference - 31213209 in any communication regarding this
particular request.
Please see our [1]Information Rights Privacy Notice for details of how we
process your personal data.
Yours sincerely
Wuraola Adegbuyi
Information Access Officer
NOTE: Please do not edit the subject line when replying to this email.
References
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1. https://www.kent.gov.uk/about-the-counci...
Information request
Our reference: 31213209
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Dear David Williams
Thank you for your request for information received on 18 August 2022.
Please find attached our response to your request.
Yours sincerely,
Mollie Thorne
Information Access Officer
NOTE: Please do not edit the subject line when replying to this email.
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