Accessibility of council websites

Abdul Hai made this Rhyddid Gwybodaeth request to Wirral Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Wirral Metropolitan Borough Council,

The following questions relate to the websites run by the council.

Can you tell me when was the last audit conducted and can I have results of that audit?

Also what steps is the council taking to make sure that websites are accessable by September 23 2020?

Yours faithfully,

Abdul Hai

Paterson, Lynette M., Wirral Metropolitan Borough Council

Dear Abdul Hai


Thank you for your recent request for information in relation to Wirral
Council’s website accessibility.  Please see below our response to your



Can you tell me when was the last audit conducted and can I have results
of that audit?


The last external accessibility audit was carried out in late 2015. The
audit highlighted the following issues:


o Non-functioning skip navigation
o Missing skip navigation
o Unlabelled form fields
o Orphaned form label
o Data tables with incorrect mark up
o Layout tables containing summaries
o Duplicated link text
o Users not notified of content change
o Incorrect heading structure
o Empty headings
o Untitled frames
o Areas inaccessible via keyboard
o Inaccessible non-HTML documents
o Video and audio missing text alternatives
o Unable to pause moving content
o Links not visible in focus
o Text resizing


Also what steps is the council taking to make sure that websites are
accessible by September 23 2020?


o Daily monitoring of accessibility issues flagged in Siteimprove
o Accessibility guideline document compiled and distributed to current
web users and Comms team for PDF and Word document creation. Compiled
and researched utilising feedback from the Government Accessibility
Community group and Siteimprove Accessibility handbook.
o Installed 'NVDA' screen reader software to Editor's PCs to test
selected webpages
o Refer to Government Digital Service manual for guidance
o Ongoing training of all web editors to share learnings about how
websites can be made accessible
o Introduced a new accessibility checklist for e-forms, including a
screen reader check


We trust this information is of interest to you.


Yours sincerely



Lynette Paterson

Principal Information Management Officer

Wirral Council

Business Management - ICT

Treasury Building

Argyle Street



CH41 1AH


Tel: 0151 691 8201

[1][Wirral Borough Council request email]




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