Dear Post Office Limited,"Post Office's concerns around the disclosure of the names of junior employees are supported by the fact
that personnel at Post Office have already received communications containing threats and
abusive/harassing language. As a consequence of these communications, Post Office has a real concern
that disclosure of the names of junior employees, who may not have any involvement in the issues being
considered by the Inquiry and whose identity is irrelevant to the Inquiry's Terms of Reference, would lead
to an increase in such conduct".Can you detail how many of these cases arose and over what time scale.What action was taken and was the Police ever involved in such instances

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2022/00440

Dear Mr O'Sullivan,

Thank you for your request for information which was received on 7th July.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 8th
August.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Andy Jennings

information.rights@postoffice.co.uk, Post Office Limited

1 Atodiad

Dear Mr O'Sullivan,

Please find attached the response relating to your Freedom of Information
request.

Regards,

David Sinclair

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'Abuse of Post Office Staff calls for anonimity in Horizon Inquiry'.

I fail to see how statiistics gathered from a help desk is personal data.I dont need the names of the staff involved just how many cases.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/a...

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Dear Mr O'Sullivan,

Thank you for contacting us with your request for an internal review.

This has been assigned to a caseworker (our ref: IR2022/00530).

If you have any questions, then please do not hesitate to contact us.

Yours sincerely,
David Sinclair

information.rights@postoffice.co.uk, Post Office Limited

1 Atodiad

Dear Mr John O'Sullivan,

Please find attached the outcome of your Internal Review request.

Regards,

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear [email address],Are you aware of FOI2021/00935?Can you look at your response to this request and justify why you cannot supply far less information concerning call centre staff?

Yours sincerely,

john o'sullivan

information.rights, Post Office Limited

Dear Mr O'Sullivan,

Thank you for your recent message regarding the outcome of your Internal Review.

We have nothing further to add in response to the review but if you are not satisfied with the outcome, you do have the right to apply to the Information Commissioner's Office (ICO) for a decision. You can do this by contacting them directly through their website - www.ico.org.uk - or by post, the address for which is: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire , SK9 5AF

Kind regards,

Information Rights

Data Protection and Information Rights Team

Finsbury Dials, 20 Finsbury Street
London, EC2Y 9AQ

postoffice.co.uk

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