999 calls

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai East Midlands Ambulance Service NHS Trust fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear East Midlands Ambulance Service NHS Trust,

How many 999 calls were received in the last year?

How many given the highest priority and how long until Officers arrived?

What are the guidelines or policy on grading calls with relevant response times?

Yours faithfully,

John Brown

FOI, East Midlands Ambulance Service NHS Trust

Dear Mr Brown,
Thank you for your information request of February 3rd - please regard this email as acknowledgement of receipt.
We will process your request under the terms of the Freedom of Information Act 2000 and provide a response within the 20 working day timescale stipulated by the Act.

However before we can start to process your request can you please clarify confirm:
"How many 999 calls were received in the last year?" - is the period 1st January 2019 until 31st December 2019?

Thank you in anticipation

If I do not receive the information within three months your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act, a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied).

If you have any queries about this process, please do not hesitate to contact me.
Best wishes

Mark Clutton
Information Governance Coordinator

East Midlands Ambulance Service NHS Trust
Nottingham Divisional HQ
Beechdale Road
Nottingham
NG8 3LL

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Telephone: 0115 919 3492
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Email: [email address]
www.emas.nhs.uk
@EMASNHSTRUST

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