Hengoed CF82 7PG
Hengoed CF82 7PG
Cyfarwyddwr Corfforaethol - Addysg a Gwasanaethau Corfforaethol
Corporate Director - Education and Corporate Services
www. caerffili. gov.uk | www.caerphilly.gov.uk
Head of Customer
and Digital Services
Cwsmer a Digidol
Your Ref/Eich Cyf:
Our Ref/Ein Cyf:
Corporate IG Unit
E Mail/E Bost:
13 Dec 2022
Dear Florence Wood,
INFORMATION REQUEST - Received: 08 Dec 2022
Thank you for your request for information. We acknowledge receipt of your request and we will
provide a respond to your request separately.
Most information requests are dealt with under the Freedom of Information Act 2000. However
environmental information is considered for disclosure under the Environmental Information
Regulations 2004. If the information you have requested is personal information about yourself, we
must consider disclosure under the Data Protection Act 1998. If this is the case we will provide you
with a subject access request form for completion and notify you of relevant timescales and fees.
We will transfer the request to the correct legislation automatically, as required by the Freedom of
Information Act. For further information on how we will deal with your request please see the table
Please accept our apologies if you experience a delay in answering your request. Currently, due to
the COVID-19 pandemic, many staff are being assigned to critical services causing disruption to
If you have any queries or concerns then please contact us.
CORPORATE INFORMATION GOVERNANCE UNIT
Gallwch ohebu mewn unrhyw iaith neu fformat | Correspondence may be in any language or format
Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi | Corresponding in Welsh will not lead to any delay
We will consider the following points in dealing with your request
Timescales for responding to you
We will consider your request and you should receive the information within the statutory timescale of 20 working days,
unless the information is not held or is exempt from disclosure. Both the Freedom of Information Act and the
Environmental Information Regulations allow this timescale to be extended in certain circumstances. If your request is
affected by a timescale extension we will explain this to you.
Third party information
If the information you request contains reference to a third party they may be consulted prior to a decision being taken
on whether we disclose the information to you.
Format of Information Provided
We will try to respond in the format that you have requested. If this is not possible we will let you know. If you require
alternative formats, e.g. language, audio, braille, large print, etc. then please let us know.
The Freedom of Information Act and the Environmental Information Regulations 2004 define a number of exemptions,
which may prevent release of the information you have requested. Before we provide the information we will consider
whether it is proper to release it. If any of the exemption categories do apply then the information will not be released.
We will tell you if this is the case, and you will have a right of appeal.
You may have to pay a fee for this information under the Freedom of Information and Data Protection (Appropriate
Limits and Fees Regulations) 2004. We will consider this and let you know. If so you will have to pay the fee before we
process and release the information. The 20 working day time limit for responding will not resume until we receive your
You have the right to appeal against our decisions
If you wish to appeal please set out in writing your
If you are unhappy with that decision you have the right
grounds of appeal and send to:
to appeal to:
Corporate Information Governance Unit
Information Commissioner’s Office – Wales
Caerphilly county borough council,
Hengoed. CF82 7PG
Cardiff CF10 2HH
Appeals will be determined by an appropriate senior
Tel: 0330 414 6421 | Email: firstname.lastname@example.org
How we will use your information
Caerphilly County Borough Council will process your request, the information relevant to your request, your identity and
contact details for the purposes of providing you with a response. A copy of your request and the response will be kept
for 3 years. Some requests and responses may be kept longer but this will be in an anonymised form.
Your request including your identity and contact details will be distributed to relevant service areas and elected
members who may either hold information relevant to your request or are involved in the processing of requests. Other
organisations and individuals who may be affected by your request may be consulted prior to a decision being made. If
you have made a complaint to the Information Commissioners Office (ICO) or others in relation to the processing of
your request, copies of your request, response and any additional correspondence between you and Caerphilly County
Borough Council relevant to your request may be shared with them.
You have a number of rights in relation to your information including the right of access to information we hold about
you and the right of complaint if you are unhappy with the way that we have handled your request or your information.
For further information on how we process your information and your rights please click the following link:www.caerphilly.gov.uk/CaerphillyDocs/FOI/PrivacyNotices/FOI-privacy-notice.aspx