Information Rights Team
Post Office Limited
Ground Floor
Finsbury Dials
20 Finsbury Street
London EC2Y 9AQ
Your reference:
Our reference: FOI2022/00609
John O'Sullivan
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
9 September 2022
-
Dear
John,
Freedom of Information Request – FOI2022/00609
We are writing in response to your email received by Post Office Limited (“
Post Office”)
on 2 September, which has been dealt with under the terms of the Freedom of Information
Act 2000 (“
FOIA”).
In your email you have requested the following information:
Can you please say how many FOI requests you have turned down because the
Information is not held but when prompted to "look again" you discovered you did
infact hold the information?
We have undertaken a search of our case management system for all FOI responses
where the original outcome was recorded as “Information not held”, an Internal Review
was undertaken, and where the scope of the original request had not changed. Having
viewed the case files, we have found no instances where an “information not held”
response has been overturned.
We have also completed a search within the Information Rights mailbox using search
terms “look again” and “review your original response” and found no results within scope
prior to your current request.
If you have any queries about this response, please contact me. Do remember to quote
the reference number above in any future communications.
We hope the information we have provided on this occasion is useful, however if you are
dissatisfied with the handling of this response, you do have a right to request an internal
review. You can do this by writing to the address below stating your reasons for your
internal review request.
Information Rights Team
Post Office Limited
Finsbury Dials
20 Finsbury Street
London EC2Y 9AQ
xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx
Public
Yours sincerely,
Information Rights Team
xxxxxxxxxxx.xxxxxx@xxxxxxxxxx.xx.xx
https://corporate.postoffice.co.uk/en/governance/access-to-information/access-to-information/ Post Office Limited is committed to protecting your privacy, information about how
we do this can be found on our website at www.postoffice.co.uk/privacy