StreetCare (StreetScene) / Veolia
Team Leaders / Managers Meeting held at Laxcon Close
Tuesday 20th April 2010
No.
Item
Actions
1.
Persons Present
John Rymer
(JR)
StreetCare Team Leader
Dave Lynas
(DL)
Veolia – Senior Recycling Manager
Mick Minogue
(MM) Veolia –Recycling Manager
Steve Speller
(SS)
Veolia – Recycling Manager
2.
Apologies for Absence
Mark O’Brien
(MOB) StreetCare – Team Leader
Eugene Buckley
(EB)
Veolia- Refuse Environmental Manager
Jean-Francois Moreau (JfM)
Veolia – Senior Cleaning Manager
Dan Kelly (DK) Veolia – Street Cleansing Env Manager
Paul Booth
(PB)
Veolia – Senior Refuse Manager
3.
Minutes of Previous Meeting
The minutes of the meeting held on Tuesday 13th April 2010 were circulated
prior to and at the meeting and were agreed as an accurate record.
4.
Matters Arising
4(a)
Unfinished Villages 4(a)
4(a)i
Kilburn
JfM/JR
No up-date on Kilburn Village today.
4(a)ii Harlesden/Willesden
JfM/JR
Awaiting feed-back on Willesden Sports Centre site
4(b)
Meath Court, Buck Lane, Fryent 4(b)
MOB / EB
No reported problems.
4(c)
Green Box Contamination
JR/MOB/
DL to provide list of worst 5 streets for contaminated green box
CW/DL
collections and JR will organise advice and education for any needy
residents.
1
4(d)
Brent Sweeping Schedule
JfM/MOB
JfM reported this is missing from the Brent website. MOB reported
that this is still outstanding. JfM – to be completed in the future. O/s
4(e)
Riverside Gardens
MOB/DL/
MM reported that collections have been completed for the past two EB
weeks. On-going problem
4(f)
Weeds
MOB/JR/
JR reported that he had sent email to StreetCare Officers to take the JfM
following action:-
• Liaise with Village Manager to make them aware about the
weeds.
• Enter details on Contender and place on hold
• JR/MOB will bring weekly list to Tuesday meeting for JFM
4(g)
St Mary’s RC Primary School, Kilburn.
Completed
JR – Misty reports that she is liaising with DL and collections are
currently happening
4(h)
New Block near Bruce/Alric Road, Stonebridge.
Completed
MM reported that this is still being developed. PM and EB have liaised
over collections from this development.
4(I)
Atlas Road/Flats Opposite Alperton Station
EB/MOB
EB update – working with Tony Martin on this.
4(j)
Extra Meeting for Veolia Managers and StreetCare officers. JR/MOB/
16/2/2010
JfM
This suggestion to be progressed asap. JR will contact JfM re dates
when this can happen.
4(k)
Euro bin Removal - 16/2/2010
Completed
It was decided that any bins taken into store should be taken to the SC
storage depot for storage by driver who delivers bins and boxes on
Sundays.
4(l)
Mallard Court/Mallard Way – Welsh Harp - 16/2/2010
MOB/DL
Still awaiting response from Christina Byrne (BHP) re refuse problem.
4(m)
Ticket for Mechanical Sweeper in Bus Lane - 23/2/2010
JR/JfM
JR reported that he had requested intervention from KB to make those
issuing PCNs more aware of the work of the mechanical sweepers.
4(n)
Blenheim Gardens, Preston – 2/3/2010
MOB/EB
Kerbs being moved to improve access on-going.
4(o)
34 Shaftesbury Avenue, Preston – 2/3/2010
MOB/DL
JR reported that the bins have been returned properly over the past
two weeks
2
4(p)
42 Woodhill Crescent, Kenton – 2/3/2010
MOB/DL
MOB reported recycling bins not cleared regularly. JR reported Officer
reports collections OK on 8th and 13th April.
MOB/EB
4(q)
Windermere Avenue – 9/3/2010
EB suggested Transportation widening road as cab office blocking
road. Also, he asked that 2x1100 bins are replaced by 240L to make
collections easier for the crew. MOB – Transportation are placing
double yellow lines here. Outstanding issues.
MOB/JfM
4(r)
Footpath between Northwick Park Hospital and University of
Westminster. 6/4/2010
MOB - Our responsibility to clean, site visit taken place with Dave
Claxton, and littering being caused by hospital employees. One option
is to place two litterbins at heavy littering locations and the hospital
empties them. To be raised at next meeting
MOB/DL
4(s)
24 Lancelot Crescent - 6/4/2010
MOB – containers not being returned for 24 Lancelot Crescent (Stage
1 Complaint)
MOB/DL
4(t)
60 Jesmond Avenue – 6/4/2010
MOB – no contrary card left for green box collection at 60 Jesmond
MOB/JfM
Avenue.
4(u)
NCR Banks Cleansing – 6/4/2010
MOB reported this was not being cleaned on a regular basis, was part
of the contract, and wanted to know the reasons why.
JfM - thinks this is not part of the contract and has instructed Dan
Kelly to not clean this area do to Health and Safety concerns – the
EB/Rad
crews would have to use a harness as it is so steep.
4(v)
Neald Court Bin Access – 13/4/2010
EB/Rad
EB asked for BHP meeting regarding collections. Awaits
4(w)
Windermere Avenue, Preston – 13/4/2010
EB has asked that Rad Buchanan look at possible re-location of 2 x
1100 bins. MOB advised that Rad can ask the owners/landlords but we
MOB/EB
have no legal powers over bin placement on private land. Awaits
4(x)
Commercial Waste Dumping on Bridge Road/Junction with Chalkhill
Road – Service Road behind Shops – 13/4/2010
EB – 3 x domestic 1100 bins are constantly full of commercial waste.
MOB agreed that Veolia would ring him on collection day (Friday) if
there are problems and the StreetCare officer will check for evidence.
StreetCare enforcement team notified to inspect and serve Section 34
DL/DP
– Duty of Care notices. Awaits
3
4(y)
Contrary Cards – 13/4/2010
JR reported that DP had been informed about contrary cards running
out. They are already on order.
5.
Problems
5(a)
On Going Problems
MOB/DL
5a(i)
16 Chippenham Avenue 20/4/2010
JR handed DL a letter appreciating the good work provided by the
refuse crew at this premises. They also requested an assisted
collection that will be dealt with by RAD.
5a(ii) Marley Walk, Willesden Green 20/4/2010
JR/DL
DL forwarded a request from a collection driver for the bush alongside
the driveway to be cut back. JR agreed to forward this to KO.
5(a)iii 58A Harrow Road, Tolkyngton - 20/4/2010
DL/RAD
DL reported that the bins are inaccessible at this location due to large
quantities of dumped rubbish. JR confirmed that this problem was
reported to Environmental Health Improvement Team for Clearing
6.
Corrective Action Plans
6(a)
New C.A.P.
No new CAPs.
6(b)
On-Going Reviews
6(b)i
Harrow Road, Queens Park section CAP 38
CAP 38
StreetCare and Veolia supervisors to monitor that all refuse and
4/4/2010
recycling containers are emptied and returned properly to the
to
appropriate properties.
18/5/2010
SAR had reported that one green box went missing during collection,
however all bins emptied and returned properly.
6(c)
End Review
No CAP end reviews.
6(d)
Failures for Forwarding
No CAPs for forwarding.
7.
Other Specific Events
7(a)
Wembley Events
7(a)i
Last Event
Saracens v Harlequins on Saturday 17th April 2010. JR reported that
4
the clean up went well and asked that Keith Evans and the crews be
thanked
7(a)ii Next Event
Saturday the 8th Sunday the 9th May 2010 the FA Trophy Final and the
FA Vase Final
7(b)
Special Projects
No special projects at this time.
7(c)
Gritting, Leafing, Bins and Weeds
7(c)i
Gritting
Gary Gregory this week.
7(c)ii
Leafing
Leafing season finished.
7(c)iii Weeds
JR emailed the 2007 and 2008 NI195 figures to JfM
7(c)iv Bins and Boxes
Still no green 240L in stock.
7(d)
Missed Collections
JR apologised for no figures this week as he looking at designing a new
format with additional information. They should be ready by the end
of April
7(d)i
Domestic Refuse
No new figures
7(d)ii
Green Box
No new figures
7(d)iii Organic
No new figures
7(d)iv Estates
Figures to be produced for February in March.
7(e)
Rectification Points
No new figures
7(f)
IT Up-Dates
No new information.
8.
Any Other Matters
5
8(a)
Special Projects
No current special projects
8(b)
Other Matters
8(b)i
Joint Training with Call Centre
It was suggested that as Nadine is very busy with re-coding etc for new
Contender upgrade that this matter be delayed until new version of
Contender is up and running. JR will inform Raj. To be shown as
temporarily completed and resurrected when new Contender is up
and running.
8(b)ii Communication between Veolia Managers and StreetCare Officers
Completed
JR and MOB agreed to liaise with JfM to arrange joint meetings with
Village Managers/foremen. See item 4(j).
8(b)iii New Builds
DL requested a list of all new builds with property numbers and
locations. JR suggested that these should all appear on variation
orders however he will ask if this information can be supplied.
9.
Next Meeting
The next meeting of this group will be held on at 10am on Tuesday
27th April 2010 at Laxcon Close, NW10.
6