Clinical Systems Query

Miss G Kovacs made this Freedom of Information request to East London NHS Foundation Trust as part of a batch sent to 74 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear FOI Team,

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Can you please forward responses to the questions below regarding your trust’s BI & Data Warehousing, E-rostering (staffing), Order Communications, Pathology, Pharmacy, and Scheduling systems?

Please enter 'No System Installed' under supplier name if your trust does not use the system:
System type – BI & Data Warehousing
Supplier name
System name -
Date installed -
Contract expiration -
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework -
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
-
System type – E-Rostering (staffing)
Supplier name
System name -
Date installed -
Contract expiration -
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework -
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
-
System type – Order Communications
Supplier name
System name -
Date installed -
Contract expiration -
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework -
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
-
System type - Pathology
Supplier name
System name -
Date installed -
Contract expiration -
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework -
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
-
System type – Pharmacy
Supplier name
System name -
Date installed -
Contract expiration -
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
Procurement framework -
Other systems it integrates with? –
Total value of contract (£) –
Notes - e.g. we are currently out to tender
-
System definition:
BI & Data Warehousing – integrates data and information collected from various sources, e.g. electronic patient/health records, enterprise resource planning systems, radiology and lab databases, wearables etc, into one comprehensive database

E-rostering (staffing) - An electronic staff management tool that enables trusts to plan staffing requirements, report on enhanced hours, overtime, sickness, TOIL and annual leave. Common suppliers include Allocate Software.

Order Communications - Diagnostic tests are electronically ordered and communicated, rather than being ordered on paper

Pathology - Pathology testing is managed electronically

Pharmacy - Pharmacy orders and stock control is managed electronically

Thanks for your time.

Yours faithfully,
Miss G Kovacs

FOI (EAST LONDON NHS FOUNDATION TRUST), East London NHS Foundation Trust

Please note that whilst we will try to respond to you as quickly as
possible, there may be a delay due to the rapidly changing situation
regarding COVID 19.

 

Thank you for your patience and understanding.

 

Kind regards,

Freedom of Information, Information Governance Team

East London NHS Foundation Trust

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FOI (EAST LONDON NHS FOUNDATION TRUST), East London NHS Foundation Trust

Information Governance Department
Charter House
7 Alma Street
Luton
LU1 2PJ
Email: [East London NHS Foundation Trust request email]

Our Ref: FOI DA4220

Thank you for your recent Freedom of Information request received by the Trust on 26 May 2022.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within twenty working days. For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then it will not be released. You will be informed if this is the case.

If the information you request was obtained from or relates to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.

In some cases there may be a fee payable for the information requested. This will be considered and you will be informed of the fee payable if this is the case. In this event the fee must be paid before the information is processed and released. The 20 day time limit for responses is put on hold until receipt of the payment. If you have any queries about this request do not hesitate to contact us. Please remember to quote the reference number above in any future communications.

Whilst we will make every effort to respond to your request within the statutory timeframe of 20 working days, it may not be possible to respond on time due to the pressures of COVID 19 and the need to ensure the well-being of our staff and service users. We will write to you if we anticipate a delay and hope in advance that you will accept our apologies if this should occur.

Yours sincerely,

FOI Team
East London NHS Foundation Trust

If you are dissatisfied with the Trust’s response to your FOIA request then you should contact us and we will arrange for an internal review of this decision. If you remain dissatisfied with the decision following our response to your complaint, you may write to the Information Commissioner for a decision under Section 50 of the Freedom of Information Act 2000. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Web: www.ico.org.uk

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FOI (EAST LONDON NHS FOUNDATION TRUST), East London NHS Foundation Trust

Dear Miss Kovaks,

Please accept my apology, there is a delay in responding to your Freedom of Information request.
We will endeavour to respond as soon as possible.

With best wishes

Shuchi Joshi (she/her)
FOI Team
East London NHS Foundation Trust

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FOI (EAST LONDON NHS FOUNDATION TRUST), East London NHS Foundation Trust

1 Attachment

Dear Dear Miss G Kovacs,

Please find attached the Trust’s response to your Freedom of Information
request.

Yours sincerely, 

Lara Cousens

Information Governance Manager – Information Rights

FOI Team
East London NHS Foundation Trust

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Dear FOI (EAST LONDON NHS FOUNDATION TRUST),

Thank you for your response.

Could I please clarify some information?
We have information that your Trust has been using BI & Data Warehousing system IQVIA- Healthware that with rolling contract. Have you extended their contract of have you replaced the system? Could we please have the new system details and a Go live date for the system?

Thank you in advance.

Yours sincerely,

Miss G Kovacs

FOI (EAST LONDON NHS FOUNDATION TRUST), East London NHS Foundation Trust

Our Ref: FOI DA4220a

Dear Miss Kovacs,

Thank you for your recent Freedom of Information request received by the Trust on 10 March 2023.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within twenty working days. For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then it will not be released. You will be informed if this is the case.

If the information you request was obtained from or relates to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.

In some cases there may be a fee payable for the information requested. This will be considered and you will be informed of the fee payable if this is the case. In this event the fee must be paid before the information is processed and released. The 20 day time limit for responses is put on hold until receipt of the payment. If you have any queries about this request do not hesitate to contact us. Please remember to quote the reference number above in any future communications.

Whilst we will make every effort to respond to your request within the statutory timeframe of 20 working days, it may not be possible to respond on time due to the pressures of COVID 19 and the need to ensure the well-being of our staff and service users. We will write to you if we anticipate a delay and hope in advance that you will accept our apologies if this should occur.

Yours sincerely,

Nimita Parmar (she/her)
Information Rights Coordinator

I https://www.elft.nhs.uk/

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FOI (EAST LONDON NHS FOUNDATION TRUST), East London NHS Foundation Trust

1 Attachment

Dear Miss Kovacs.

Please see attached the Trust's response to your Freedom of Information request.

Best regards,

Nimita Parmar (she/her)
Information Rights Coordinator

I https://www.elft.nhs.uk/

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