Southend-on-Sea Borough Council
Department for People
Interim Director of Adult Social Care : Sarah Baker
Civic Centre, Victoria Avenue, Southend-on-Sea, Essex SS2 6ER
01702 215000
www.southend.gov.uk
Christine Sexton
Our ref: FOI 09274
xxxxxxxxx.xxxxxx@xxxxxxxxx.xx.xx
Your ref:
Date: 7th January 2020
Dear Christine
Freedom of Information Request – FOI 09274 I am writing regarding your request for information, which was received on 10th December
2019. In that request you asked us the following questions and I can confirm that the
search for the information you requested has been completed and our responses are
given below:
1. How many times Pepper the interactive robot has been used in each year
since it was purchased by Southend Council and in 2019 to date?
Pepper has been used for a wide range of task on a regular basis, the number of times
has not been recorded but would include programming, testing, introduction to staff,
meetings within Civic etc.
These would be in addition the information provided below.
2. Please specify the number and type of trips outside the council premises
and the number and type of appearances within council premises.
Financial Year 17/18
Council Premises
Non Council Premises
Interacting (Public Event)
2
Interacting (Structured)
13
Presenting
4
2
Financial Year 18/19
Council Premises
Non Council Premises
Interacting (External
4
Visitors)
Interacting (Public Event)
2
5
Interacting (Structured)
2
46
Presenting
4
11
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SouthendBCOfficial |
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Financial Year 19/20 (to
Council Premises
Non Council Premises
date)
Interacting (External Visitor) 1
Interacting (Public Event)
2
5
Interacting (Structured)
9
Presenting
5
Definition:
Interactive (External Visitor) - Meeting with External organisations.
Interacting (Public Event) - Chance for Public to meet and interact with Pepper
Interacting (Structured) - These are specifically designed sessions for various client groups
Presenting - Pepper has presented at conferences and events
If you wish to discuss any of the above, please contact me. Please remember to quote the
reference number above in any future communications.
If you are unhappy with the service you have received in relation to your request and wish
to request a review of our response, you should write to the Knowledge and Information
Manager, PO Box 6, Civic Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.
If you are not content with the outcome of your review, you can make a complaint under
the Council’s complaints process by writing to Corporate Complaints Officer, Office of the
Chief Executive, PO Box 6, Civic Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2
6ER.
You can also apply directly to the Information Commissioner (ICO) for a decision although
generally the ICO cannot make a decision unless you have exhausted the Council’s
complaints procedure. The Information Commissioner can be contacted at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.
Yours sincerely
Department for People
Business Support Administration
T: 01702 215007
E: xxxxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxx.xxx.xx