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Para.  Guidance 
Action taken by York St John University 
39 
It is important to note that when an offer is accepted by an applicant 
Prospective students were advised by email of changes to their 
a contract is formed. Any changes to material information that has 
programme in August 2020 (prior to confirmation and clearing). This 
been provided to the prospective student should be communicated 
included, where applicable, planned changes to programme content, 
to them before an offer is accepted, and they should expressly 
how the programme would be delivered, and how the programme 
consent to those changes. Material information is information that 
would be assessed. No changes to cost, award, or location were 
students need to make an informed choice or decision and will cover  made. The communication included information on how any further 
details about the course and fees and includes the information 
changes would be communicated. Consent for these changes was 
described in paragraph 40. 
received upon enrolment. 
45 
If an applicant is not made aware of, or does not consent to, 
Prospective students were made aware of changes to the material 
changes to the material information in their offer and begins their 
information in their offer, where appropriate, and consented to this 
course in 2020-21, we would expect the provider to ensure that 
upon enrolment. Prospective and current students are made aware 
those students are aware of the options available to them, such as 
of their recourse to action if they are dissatisfied with their academic 
the right for the students to seek repeat performance or a partial 
provision. 
refund (dependent on what is applicable in the circumstances). This 
is because providers have the opportunity now to set out in advance 
of the student starting their course in 2020-21 what it plans to deliver 
in the current circumstances and what its plans are in different 
scenarios. 
46 
In circumstances where offers have already been accepted, the 
Prospective students (including offer-holders) were advised by email 
express consent of the student will be needed to make any changes 
of changes to their programme in August 2020 (prior to confirmation 
to material information that was included in the offer. The OfS 
and clearing). This included, where applicable, planned changes to 
considers that this is likely to be different to a situation where the 
programme content, how the programme would be delivered, and 
material information provided to prospective students set out what 
how the programme would be assessed. No changes to cost, award, 
might change and how this would be implemented. Then, although 
or location were made. The communication included information on 
the course would be different, this was already clearly and properly 
how any further changes would be communicated. Consent for these 
explained to the prospective student. 
changes was received upon enrolment. 
52 
We consider that providers will need to provide current students with 
Current students were advised by email of changes to their 
clear and timely information about any changes to material 
programme in August 2020. This included, where applicable, 
information about the course as set out in paragraph 40 above and 
planned changes to programme content, how the programme would 
should seek their consent to this change. 
be delivered, and how the programme would be assessed. No 
changes to cost, award, or location were made. The communication 
included information on how any further changes would be 

communicated. Consent for these changes was received upon re-
enrolment.