This is an HTML version of an attachment to the Freedom of Information request 'Safeguarding referrals received'.



 
 
 
 
Please ask for: Kelly Leeson
Reference: 19809931
Phone: +443000415985
Email: 
xxx.xxxxxxxxxxx@xxxxx.xxxxxxxxx.xxx
Date: 26 February 2021
Dear Mr Carroll-Owen
 
Thank you for your request for information made under the Freedom of Information Act 
2000/Environmental Information Regulations 2004 relating to safeguarding referrals. 
Please see the response provided below:
Between the dates of 1st Jan 2020 and 1st of February 2021 how many 
safeguarding referrals* have been received from the following organisations 
"Department for Work & Pensions", "Centre for Health & Disability Assessments 
also known as Maximus", "ATOS also known as Independent Assessment 
Services" and "Capita"? 
*Adult Safeguarding Referrals only
KCC can confirm that we hold the information requested. However, this information is 
not held in a central location, and is held in each referral. To provide you with the 
comprehensive, accurate and up-to-date information in relation to your request would 
involve an extensive manual interrogation of approximately 10,000 referrals.  To search 
each file would take approximately 5 minutes, equating to 833 hours. This type of 
search would certainly exceed the appropriate limit of £450 (equivalent to 18 hours at 
£25 per hour). Therefore, in accordance with section 12 of the Freedom of Information 
Act, we are not obliged to comply with your request.
Please see Appendix 1 for further details of this exemption.

Under Section 16(1) of the Freedom of Information Act, a public authority must provide 
advice and assistance to aid you in your request. Due to the way this information is 
recorded, it is not possible to refine your request to bring it in line with the appropriate 
timescale. 

If you are unhappy with this response, and believe KCC has not complied with 
legislation, you have 40 working days from the date of this response to ask for a review. 
You can do this by following our complaints process; details can be found at this link 
https://www.kent.gov.uk/about-the-council/complaints-and-compliments#tab-10 on our 
website. Please quote reference 19809931.
 


If you remain dissatisfied following an internal review, you can appeal to the Information 
Commissioner, who oversees compliance with the Freedom of Information Act 2000. 
Details of what you need to do, should you wish to pursue this course of action, are 
available from the Information Commissioner’s website http://ico.org.uk/concerns 
Yours sincerely
Kelly Leeson
Information Access Officer
 


Appendix:
Appendix 1 - 
Section 12 - Exemption where cost of compliance exceeds appropriate limit.
(1) Section 1(1) does not oblige a public authority to comply with a request for 
information if the authority estimates that the cost of complying with the request would 
exceed the appropriate limit.