Please ask for: M Bussey
Direct Dialling: 01909 533533
5th March 2021
Dear Mr Dixon
I refer to your request under the Freedom of Information Act Ref 111/21 dated 17th February 2021, requesting
information on noise complaints relating to vehicle noise in the last year (2020).
Whilst the Act confers a general right of access to information held by public authorities, Section 1 provides that
any person making a request for information to a public authority is entitled:-
To be informed in writing by the public authority whether it holds information of the description
specified in the request; and
If that is the case to have that information communicated to him’, subject to the effect of the
exemptions in Part 11 of the Act.
Therefore pursuant to the Council’s duty to confirm or deny whether or not it holds the information requested I
can confirm the following:-
A total of 14 complaints relating to vehicle noise were received during 2020. Ten related to noise from
engines, four from car alarms fitted to vehicles.
If you are dissatisfied with the Freedom of Information response set out in this letter you are able to utilise the
Council’s complaints procedure which allows one right of review via this system. Details can be found using
the link below:
If you remain dissatisfied with the handling of your request or complaint the Act confers a further right to
complain to the Information Commissioner at www.ico.gov.uk
. During the current circumstances with the
Coronavirus Pandemic the ICO are asking if possible to be contacted online and not to correspond by post. You
can also call them on 0303 123 1113 or via email firstname.lastname@example.org
. However the Information Commissioner
will not usually consider a complaint if the complainant has not utilised their one right of review via the Council’s
I trust this answers your query fully.
Yours sincerely M Bussey