This is an HTML version of an attachment to the Freedom of Information request 'Safety netting for non-conveyed patients'.

Bernicia House 
The Waterfront 
Ross Pickthall 
Goldcrest Way 
Newburn Riverside 
Newcastle upon Tyne 
NE15 8NY 
20 January 2021 
Tel:  0191 430 2000 
Our Ref:  FOI.21.024 
Dear Mr Pickthall 
Freedom of Information Act 2000 – Information Request 
Thank you for your communication and I acknowledge your request for information, which was 
received on 19 January 2021. 
Your request is being considered and while we endeavour to respond to FOI requests in the usual 
timescales of 20 working days as defined by the Freedom of Information Act 2000, subject to the 
information not being exempt or containing reference to a third party, we want to make you aware that 
responding to the current clinical priority of Covid-19 may mean at times we struggle to meet these 
If appropriate, the information may be provided in paper copy, normal font size.  If you require 
alternative formats e.g. language, audio, large print, etc, then please let me know. 
For your information, the Act defines a number of exemptions which may prevent the release of the 
information you have requested.  There will be an assessment and if any of the exemptions apply then 
the information might not be released.  You will be informed if this is the case, including your rights of 
If the information you have requested contains reference to a third party then they may be consulted 
prior to a decision being taken on whether or not to release the information to you.  You will be 
informed if this is the case. 
If you have any queries or concerns then please contact me at the above address or you can email:  
Further information is also available from the Information Commissioner’s Office: 
Wycliffe House 
Water Lane 
SK9 5AF 
Telephone: 01625 545 700 
The North East Ambulance Service NHS Foundation Trust is registered, and therefore 
licensed to provide services, by the Care Quality Commission (Provider ID: RX601). 

Yours sincerely 
Mark Cotton 
Freedom of Information Lead 
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