Credit Check Investigation

The request was successful.

Dear Darlington Borough Council,

1. Do you have an contract in place to purchase credit checks, or a purchase history from any of the following credit reference agencies?
(Call Credit/TransUnion, Equifax, Experian or Other(Please specify))

If so, can you please provide the following information.
2. Date that your agreement expires
3. Quantity of Credit Checks Purchased
4. Cost of Credit checks (Ideally cost per credit check)
5. What activities/services use these credit checks

6. Can you please outline how the results from these credit checks are generally stored by the council. For example are they in PDF format, or does your supplier have a software platform that you log into?

7. Finally, can you please inform me if you use credit checks to verify Single Person Discount claims for Council Tax? If so, is this done internally by the council, or do you outsource this work to a third party?

For avoidance of doubt, I am making this request under the Freedom of Information Act. I await your response within 20 working days.

Thanks in advance for your assistance.

Yours faithfully,

T Gregory

Darlington Borough Council

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Dear T Gregory,

 

Thank you for your request for information, received 25 September 2020. 

 

We are processing your request in accordance with our Freedom of
Information and Environmental Information Request Procedure, which you can
find on our [2]website.

 

While you could ordinarily expect a full response to your request within
20 working days in light of the restrictions currently in place due to
COVID-19 and the need to target our resources at meeting the needs of the
most vulnerable it is likely there will be a delay in you receiving a
response.  I apologise in advance, but trust you can appreciate why we are
unable to provide our usual standard of service during the pandemic.

 

 

Yours sincerely

 

 

Richie Sanderson

Complaints & Information Governance Assistant

(01325) 406777

 

 

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2. https://www.darlington.gov.uk/your-counc...

Darlington Borough Council

2 Attachments

[1]{"HashCode":1844345984,"Height":841.0,"Width":595.0,"Placement":"Header","Index":"Primary","Section":1,"Top":0.0,"Left":0.0}

 

Dear T Gregory

 

Request reference: DBC-1493-20

Please find attached the Council's response to your request for
information.

Please accept my apologies for the delay in response to your request. 

 

Yours sincerely

 

 

Rachel Seddon

Complaints & Information Governance Assistant

(01325) 406777

 

 

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References

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