Our Ref: EIR 101435
Nicole Westera
Head of Performance,
Assurance and Business
Mr Andrew Wright
Services
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
Operations Directorate Midlands
Floor 9 The Cube
199 Wharfside Street
Birmingham
B1 1RN
www.highwaysengland.co.uk
07 October 2020
Dear Mr Wright
Request for information under the Environmental Information Regulations
2004 Thank you for your request for information dated 21 September 2020. Your request
has been dealt with under the terms of the Environmental Information Regulations
2004.
This is because the information requested concerns measures and activities
affecting or likely to affect elements of the environment or affect factors such as
noise, pollution discharges and other releases into the environment.
In your request you said:
Overgrown verges declared 'death trap' at busy M6 junction with A500
https://www.stokesentinel.co.uk/news/stoke-on-trent-news/overgrown-verges-
declared-death-trap-4517118
All complaints about the junction in the last 3 years
responses to complaints
the clearing attendances
the agent responsible for clearing
the obligations of the agent keeping the road clear
all instructions to the agent
all replies from the agent
the cost of clearing
Registered office Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ
Highways England Company Limited registered in England and Wales number 09346363
Highways England is committed to the wider government transparency and open
data agenda and is committed to help people obtain the information they are
looking for. Unfortunately, in this case it is not clear what information you are
requesting. Therefore, your request has been refused under the exception in
Regulation 12(4)(c) of the Environmental Information Regulations 2004 covering
requests
formulated in too general a manner.
Whilst we have refused this request this would not preclude us from providing
information in response to a more focused request in the future. For example:
All complaints about the junction in the last 3 years
The subject of the complaints you wish to see. For example complaints about
vegetation and rubbish.
Responses to complaints
The subject of the complaints you wish to see the responses to. For example
complaints about vegetation and rubbish at this location.
The clearing attendances A description of what you mean. For example, you might want to see information
about the dates on which Highways England attended this location to remove
vegetation and rubbish.
The agent responsible for clearing
A description of what you mean. For example, you might want to know who is
responsible for clearing vegetation and rubbish at this location.
The obligations of the agent keeping the road clear
A description of what you mean. For example you might want to know what the
obligations are of the authority responsible for clearing vegetation and rubbish at
this location.
All instructions to the agent
A description of what you mean and the information you would expect to see in the
‘instructions to the agent’.
All replies from the agent
A description of what you mean and the information you would expect to see in ‘the
replies from the agent’.
The cost of clearing
A description of what you mean. For example you might want to see information
about how much it has cost Highways England to attend this location in order to
remove vegetation and rubbish.
Registered office Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ
Highways England Company Limited registered in England and Wales number 09346363
If you are unhappy with the way we have handled your request you may ask for an
internal review within 2 months of the date of this response for Freedom of
Information requests and within 40 days for Environmental Information Regulations
requests. Our internal review process is available at:
https://www.gov.uk/government/organisations/highways-england/about/complaints-
procedure
If you require a print copy, please phone the Information Line on 0300 123 5000; or
e-mail
xxxx@xxxxxxxxxxxxxxx.xx.xx. You should contact me if you wish to
complain.
If you are not content with the outcome of the internal review, you have the right to
apply directly to the Information Commissioner for a decision. The Information
Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
If you wish to discuss any of the above, please contact me. Please remember to
quote reference number EIR 101435 in any future communications.
Yours sincerely
Nicole Westera
Nicole Westera
Head of Performance, Assurance and Business Services
Registered office Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ
Highways England Company Limited registered in England and Wales number 09346363