This document was classified as: OFFICIAL
COMPLAINTS AND INFORMATION
GOVERNANCE TEAM
Town Hall, Darlington DL1 5QT
DX 69280 Darlington 6
Web site: http://www.darlington.gov.uk
Date
:
21/05/2021
Jenny Bird
Please ask for
:
Richie Sanderson
Direct Line
:
(01325) 406777
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
Your Reference :
Our Reference
:
DBC-0900-20
Document Name :
Dear Jenny
Freedom of Information Act 2000 - Information Request
Your request for information, received on 13 August 2020, has now been considered.
Below is an outline of your request with our responses added alongside.
Please provide answers to the following questions relating to Subject Access
Requests (SARs)?
1. How many SARs have been made to your organisation in the last recorded 12
months?
67 Requests received 13th Aug 2019 - 13th Aug 2020.
2. Please provide a breakdown of the specific departments that these SARs relate
to?
HR, Licensing, Lifeline Services, Children's Services, Housing, Adults Services, SEND
3. Is there a central response to SARs or is it devolved to the departments
involved?
Relevant departments provide the requested information, the responses are sent out
centrally by the Complaints & Information Governance team.
4. How many staff deal with responses?
2.5 FTE
5. On average how many hours are spent dealing with a SAR?
Information not held.
6. Do you have any software to assist with SAR production?
Rapid Redact - software which assists in redaction of records.
If you are dissatisfied with the handling of your request or would like to request an
internal review of our response, please write to:
This document was classified as: OFFICIAL
Complaints and Information Governance Manager
Darlington Borough Council
Town Hall
Darlington
DL1 5QT
E-mail:
xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxx.xxx.xx
You can also obtain further information from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website:
www.ico.org.uk
Yours sincerely
Richie Sanderson
Complaints & Information Governance Assistant
