This is an HTML version of an attachment to the Freedom of Information request 'Municipal waste collections information'.

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David Patrick
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxm

3rd April 2020
Dear David,

INFORMATION REQUEST REFERENCE: FOI2020/00352

We have considered your request for information. Please find the response below.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?
         No

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.
         We operate waste services directly.

3. Which of the IT systems below do you use for the management of day to day municipal bin collections:
         b. Bartec Collective

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?
         Our IT systems contract runs for another three years.

5. Please provide contact information for the service manager responsible for waste collections.
         Chris Wheeler. His email address is xxxxx.xxxxxxx@xxxxxxxxx.xxx.xx


Copyright and re-use of information
Please be aware that copyright may exist on information that we provide in response to requests, including attachments.

Where we are providing information that the Council has authored, you may re-use it free of charge unless we have stated otherwise in our response. However, in some cases we do not own the copyright (for example Ordnance Survey owns the copyright for most map information we use). Therefore, where someone other than Guildford Borough Council owns the copyright for the information, please check with us by writing to
xxx@xxxxxxxxx.xxx.xx if you plan to re-use it or if you are not sure whether copyright will be an issue.

Your right to ask for an internal review
I trust the above addresses your enquiry. However, if you do not agree with the way I have dealt with your request, you may write to ask the Council to review my decision. Another officer will carry out a review and they will then write to you, letting you know whether they agree with my decision or whether they have reached a different conclusion.

You should write to, Customer Services, Guildford Borough Council, Millmead House, Millmead, Guildford GU2 4BB
(xxx@xxxxxxxxx.xxx.xx). It is important that you clearly state that you are asking for an Internal Review and provide a copy of your correspondence with the Council about this request. We recommend that you include the FOI reference number and “Internal Review” in the email or letter header to help avoid delays.

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You also have the right to contact the Information Commissioner if you believe we have failed to meet our obligations to deal with your request for information. Please remember that they will usually only consider appeals after the Council has had the opportunity to carry out an internal review.  More guidance about your rights is available on the Information Commissioner’s website at www.ico.org.uk.

Yours sincerely

Liz Mockeridge