Mae hwn yn fersiwn HTML o atodiad i'r cais Rhyddid Gwybodaeth 'Bailiff indemnities'.

London Borough of Redbridge
Claire Moore 
Lynton House 
255-259 High Rd, 
Ilford IG1 1NN
Revs, Bens and Transactions team
Please reply to:
John Summers
 Senior Reviews Officer
020 87084541
 Our ref: 8084393
Date: 27 January 2020
Dear Claire Moore
Freedom of Information Act 2000
Thank you for your request for information about enforcement agent indemnities, 
received on 22 December 2019; you have since clarified that the request relates 
to the collection of business rates.  
Section 1 of the Freedom of Information Act 2000 provides two distinct but 
related rights of access to information which impose corresponding duties on 
public authorities. These are:
• The duty to inform the applicant whether or not information is held by the 
authority and, if so,
• The duty to communicate that information to the applicant.
Please see below a copy of your request and the information being released to 
you .
1.           Does your enforcement agent contract allow your enforcement 
agents to issue an indemnity against prosecution for themselves 
without the agreement of the council in cases where they have 
wrongfully seized when the customer is identifiably vulnerable? 

2.           Have you ever allowed bailiffs to make their own settlement 
agreements where goods have to be returned after 3 months?

3.           Would you allow enforcement agents to breach the equalities 
act by achieving a gain whilst someone is under mental health 
treatment if it meant your business rates were collected even if they 
didn’t inform you?
4.           How would you react if they did this without you knowing? 
Contract will be terminated.
5.           Would you class a secret indemnity kept from the council which 
achieves a gain at the cost to the vulnerable victim a material breach of 
6.           Must enforcement agents always report failed levies and a full 
report when dealing with vulnerable customers? 

7.           Would you employ enforcement agents that have fraudulently 
concealed information that could cause litigation to the council or 
serious damage to a protected party in the past?
8.         Before a seizure of a persons assets do you make sure under 
human rights act that the bailiff has done a fair and balanced test with 
regards to whether the seizure is in the favour of the public interest 

Please quote the reference number 8084393 in any future communications.
If you are dissatisfied with the outcome or the handling of your request, you have 
the right to ask for an internal review. Internal review requests should be 
submitted within 20 working days of the date of receipt of the response to your 
original email or letter and should be addressed to: Information Officer, 7 th Floor 
(front), Lynton House, High Road, Ilford, IG1 1NN or sent to 
If you are still dissatisfied with the Council’s response after the internal review 
you have a right of appeal to the Information Commissioner at:
The Information Commissioner's Office 
Wycliffe House 

Water Lane 
Cheshire SK9 5AF. 
Telephone: 01625 545 700 
Although the London Borough of Redbridge has considered your request strictly 
in accordance with the Act, if any or all of the information provided is to be 
published or broadcast, we would like the opportunity to comment on the 
information provided, in so far as that publication or broadcast refers to, or in any 
way identifies, the London Borough of Redbridge before the information is 
published or broadcast.   The London Borough of Redbridge’s Press Office can be 
contacted on
Yours sincerely 
John Summers 
Senior Reviews Officer