Temporary Labour Spend

Ellyn Johnson made this Freedom of Information request to Southern Housing Group
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected Southern Housing Group to have responded by now (details). You can complain by requesting an internal review.

Dear Southern Housing Group,

Please could you provide me with the following information:

- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Yours faithfully,

Ellyn Johnson

Service.Centre, Southern Housing Group

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