Operation of your Twitter account.

The request was partially successful.

Alexander Davidson

Dear Lothian Buses Limited,

Under the Freedom Of Information Act could you please tell me the following information regarding your four Twitter accounts that you currently operate:

1. How many Twitter accounts are currently blocked by your @on_lothianbuses Twitter account?

2. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @on_lothianbuses Twitter account?

3. How many Twitter accounts are currently muted by your @on_lothianbuses Twitter account?

4. Please can you provide a list of each of these Twitter accounts that are currently muted by your @on_lothianbuses Twitter account?

5. How many Twitter accounts are currently blocked by your @LothianCountry Twitter account?

6. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @LothianCountry Twitter account?

7. How many Twitter accounts are currently muted by your @LothianCountry Twitter account?

8. Please can you provide a list of each of these Twitter accounts that are currently muted by your @LothianCountry Twitter account?

9. How many Twitter accounts are currently blocked by your @EastCoastBuses Twitter account?

10. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @EastCoastBuses Twitter account?

11. How many Twitter accounts are currently muted by your @EastCoastBuses Twitter account?

12. Please can you provide a list of each of these Twitter accounts that are currently muted by your @EastCoastBuses Twitter account?

13. How many Twitter accounts are currently blocked by your @LothianCoaches Twitter account?

14. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @LothianCoaches Twitter account?

15. How many Twitter accounts are currently muted by your @LothianCoaches Twitter account?

16. Please can you provide a list of each of these Twitter accounts that are currently muted by your @LothianCoaches Twitter account?

17. Are all four of these accounts run by the same people in the same office or are the four accounts run from different locations?

18. Which depot or office or location are the people who run these four Twitter accounts based at?

19. Do your staff who run your four Twitter accounts solely do this job or do they do it as well as other customer service work like answering phone calls and emails for example?

20. Can you please provide a job description of the job of the people who run your four Twitter accounts?

Thank you very much and i look forward to reading your response to my Freedom Of Information Act request.

Yours faithfully,

Alexander Davidson

foisa, Lothian Buses Limited

Dear Alexander

Acknowledgement of Information Request

I am writing to acknowledge receipt of your email of 8th April 2019, received by us on 8th April 2019, in which you make a Freedom Of Information Request in the following terms:

1. How many Twitter accounts are currently blocked by your @on_lothianbuses Twitter account?

2. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @on_lothianbuses Twitter account?

3. How many Twitter accounts are currently muted by your @on_lothianbuses Twitter account?

4. Please can you provide a list of each of these Twitter accounts that are currently muted by your @on_lothianbuses Twitter account?

5. How many Twitter accounts are currently blocked by your @LothianCountry Twitter account?

6. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @LothianCountry Twitter account?

7. How many Twitter accounts are currently muted by your @LothianCountry Twitter account?

8. Please can you provide a list of each of these Twitter accounts that are currently muted by your @LothianCountry Twitter account?

9. How many Twitter accounts are currently blocked by your @EastCoastBuses Twitter account?

10. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @EastCoastBuses Twitter account?

11. How many Twitter accounts are currently muted by your @EastCoastBuses Twitter account?

12. Please can you provide a list of each of these Twitter accounts that are currently muted by your @EastCoastBuses Twitter account?

13. How many Twitter accounts are currently blocked by your @LothianCoaches Twitter account?

14. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @LothianCoaches Twitter account?

15. How many Twitter accounts are currently muted by your @LothianCoaches Twitter account?

16. Please can you provide a list of each of these Twitter accounts that are currently muted by your @LothianCoaches Twitter account?

17. Are all four of these accounts run by the same people in the same office or are the four accounts run from different locations?

18. Which depot or office or location are the people who run these four Twitter accounts based at?

19. Do your staff who run your four Twitter accounts solely do this job or do they do it as well as other customer service work like answering phone calls and emails for example?

20. Can you please provide a job description of the job of the people who run your four Twitter accounts?

Lothian Buses is a public authority for the purposes of the Freedom of Information (Scotland) Act 2002 (FOISA) and must respond to your request within 20 working days.

Sincerely,
Lisa Freeman

Lothain
Part of the Lothian Group
55 Annandale Street, Edinburgh, EH7 4AZ
www.lothianbuses.co.uk

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foisa, Lothian Buses Limited

3 Attachments

Dear Alexander

 

Please find attached our formal response and supporting information to
your recent Freedom of Information enquiry.

 

Kind regards

 

Lisa Freeman

 

 

Part of the Lothian Group

 

55 Annandale Street, Edinburgh, EH7 4AZ

[1]www.lothianbuses.co.uk

 

 

 

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