GLPC Job Evaluation Scheme
Dear North Lincolnshire Council,
I should like to know the outcome of the GLPC job evaluation assessment for the role of Customer Service Adviser, Contact Centre.
The information I am specifically after:-
The job score (the figure after all the individual factor scores have been added together)
Whether your CSAs receive and resolve Revenues & Benefits calls.
I should also like to know whether you have a “Local Conventions” document.
If so, I should like a copy please.
When responding to this request, I would ask you to please be mindful of ICO Decision Notice FS50229617.
Yours faithfully,
Ms A Baker
[Subject only] Fw: Notification of submission - Freedom of Information request form - (INF98282157)
Dear Ms Baker,
Thank you for your recent Freedom of Information request to North
Lincolnshire Council, reference number INF98282157. Please find our
Information Disclosure letter attached and if I can be of any more
assistance with regard to this request please let me know.
Kind Regards
Charlotte Spencer
Information Governance Officer
( 01724 297000
* North Lincolnshire Council, Hewson House, Station Road, Brigg, DN20 8XB
This e-mail expresses the opinion of the author and is not necessarily the view of the Council. Please be aware that anything included in an e-mail may have to be disclosed under the Freedom of Information Act and cannot be regarded as confidential. This communication is intended for the addressee(s) only. Please notify the sender if received in error. All Email is monitored and recorded.
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