This is an HTML version of an attachment to the Freedom of Information request 'Problem gambling'.


 
31 August 2018 
 
Response to a Freedom of Information request from Gurpreet Narwan received on 6 August 
2018, in accordance with the Freedom of Information Act 2000 (“FOIA”).  

 
From: Gurpreet [mailto:xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx]  
Sent: 06 August 2018 14:27 
To: foi 
Subject: Freedom of Information request - Problem gambling 
 
Dear York St John University, 
Hello,  
 
Could you please outline the measures you have in place to support students who seek help with problem 
gambling? 
 
Please specify the number of times the university has been contacted by students who seek support or 
advice for gambling in 2017-18 , 2016-17 , 2015-16, 2014-15,2013-14 (with an annual breakdown and 
gender breakdown of the pupil) 
 
Yours faithfully, 
Gurpreet Narwan 
 
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Question 1 
Could you please outline the measures you have in place to support students who seek help with problem 
gambling? 
Response 1 
The University operates a multi-disciplinary Wellbeing team which offers support to students on a range of 
issues.   Students could initially seek help with problem gambling through the Wellbeing team’s drop in 
clinic.  A member of the team could then refer the student to GamCare for online resources, advice and 
potential therapy.  
 
Information for students on Wellbeing is signposted on the University’s website: 
https://www.yorksj.ac.uk/student-services/health-and-wellbeing-/ 
Specific information in relation to gambling is available at:  
https://www.yorksj.ac.uk/human-resources/health--wellbeing/information-and-advice/ 
 
 
Question 2 
Please specify the number of times the university has been contacted by students who seek support or 
advice for gambling in 2017-18, 2016-17, 2015-16, 2014-15,2013-14 (with an annual breakdown and 
gender breakdown of the pupil). 
Response 2 
The University does not record instances of students who contact the Wellbeing team with a ‘presenting 
issue’ of gambling.   
 
Some students who receive support from the Wellbeing team for other presenting issues, may also receive 
support for gambling.  However, this information is not held centrally and the time required to examine 
individual student records in order to retrieve this information would exceed the cost limit of £450, which 
equates to 18 hours’ work.  The University is therefore issuing a refusal Notice (Section 17 of the Freedom 
of Information Act 2000) to disclose the information you have requested, as it falls under the following 
exemption within the Act: Cost Limit: Section 12 
 
 
 
 
If  you  are  dissatisfied  with  the  service  you  have  received  in  relation  to  your  request  and  wish  to  make  a 
complaint,  or  request  a  review  of  our  decision,  you  should  write  to  the  Vice  Chancellor  of  the  University, 
Professor Karen Stanton at York St John University, Lord Mayor’s Walk, York YO31 7EX.  If, following our 
internal review, you are not satisfied with the outcome, you may write to the Information Commissioner at the 
following address: 
 
Information Commissioner's Office 
Wycliffe House 
Water Lane  
 
 
 
Tel: 
0303 123 1113 
Wilmslow 
 
 
 
Web: 
www.ico.org.uk 
Cheshire SK9 5AF 
 
 
Fax:  
01625 524 510 
 
 
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