Ambulance Headquarters 
 
Bernicia House 
 
The Waterfront 
 
Josh Finlay 
Goldcrest Way 
 
 
Newburn Riverside 
 
E-mail:  xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx 
Newcastle upon Tyne 
 
 
NE15 8NY 
 
 
30 July 2018 
 
Tel:  0191 430 2000 
 
www.neas.nhs.uk 
 
 
Our Ref:  FOI.18.164  
 
 
 
Dear Mr Finlay 
 
Freedom of Information Act 2000 – Information Request 
 
Thank you for your request for information under the Freedom of Information Act which was received 
on  2  July  2018.    I  can  confirm  that  we  hold  the  information  you  have  requested.    You  asked  the 
following questions, reproduced in bold below: 
 
1.  How many 999 calls were received by your service broken down by day from 
Saturday, 21st April 2018 to Saturday, 28th April 2018 inclusive? 
 
2.  How many patients were conveyed to hospital by ambulance broken down by day 
from Saturday, 21st April 2018 to Saturday, 28th April 2018 inclusive? 
 
Date
Day
Number of Calls Number Conveyed
21/04/2018 Saturday
1672
732
22/04/2018 Sunday
1532
724
23/04/2018 Monday
1312
677
24/04/2018 Tuesday
1140
634
25/04/2018 Wednesday
1307
659
26/04/2018 Thursday
1148
635
27/04/2018 Friday
1275
651
28/04/2018 Saturday
1470
695  
 
If  you  are  not  satisfied  with  the  information  we  have  provided,  you  can  request  an  internal  review 
which will be carried out by someone not involved with your original request.  Mr Paul Aitken-Fell is the 
Trust’s Consultant Paramedic, his contact details are: 
 
Paul Aitken-Fell 
Consultant Paramedic 
North East Ambulance Service NHS FT Trust 
Bernicia House 
Goldcrest Way  
Newburn Riverside  
Newcastle upon Tyne  
NE15 8NY 
 
 
Chairman: Peter Strachan   Chief Executive: Yvonne Ormston 
The North East Ambulance Service NHS Foundation Trust is registered, and therefore 
licensed to provide services, by the Care Quality Commission (Provider ID: RX601). 

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If you remain unhappy with the outcome of the review, you can ultimately complain to: 
 
The Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
 
Yours sincerely 
 
Mark Cotton 
Freedom of Information Lead 
 
 
Our badge stands for unmatched quality of care for every life we touch. 

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