Head of Complaints, Members
Enquiries & Information Governance
Our ref: FOI/ E29867
Ask for: Information Governance
Mr Jacob Krendrel
request-446038-
Date: 11/12/2017
Tel: 020 8430 2000
xxxxxxxx@xxxxxxxxxxxxxx.xx
Fax: 020 8430 1504
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Email:
xxxxxxxxxxx.xxxxxxxxxx@xxxxxx.xxx.xx
Dear Mr Krendel,
Freedom of Information Act 2000
Request for Information: Information Provided
Subject: Social Care Case Management Software
We write with regard to your recent enquiry for information held by the Council under the
provisions of the Freedom of Information Act 2000. We trust that the information provided is
satisfactory.
For future reference we publish information on our website, including the Freedom of
Information Publication Scheme and summary of Freedom of Information requests and
responses that may be of help to you in searching for information. Our website is mentioned
above.
It is important to note that under the Privacy and Electronic Communications (EC Directive)
Regulations 2003 the Council asks not to receive unsolicited marketing communication.
Request
1. Are you currently implementing a new Adult Social Care Case Management Software
– Yes/No
2. If yes you are implementing a system then please provide what Adult Social Care
Case Management Software are you implementing and when is the planned go-live
date of all functionality as per the tender?
3. Is this the same with the dates on the tender documents? If not what is the difference
4. Have there been any additional costs outside the original contract for the
implementation? If yes, please specify
5. If No you are not implementing an Adult Social Care Case Management Software,
with regard to the last system you implemented how long in months from contract
award date did the software to go live and the previous case management to be
switched off?
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live, work & stay
Response
1. No
2. N/A
3. N/A
4. N/A
5. The Council went live with AzeusCare Social Care System on 23rd October 2017.
The contract was awarded July 2014.
If you require any further information or are not happy with our response please do not
hesitate to contact a member of our team on (020) 8430 2000 or email us at
xxxxxxxxxxx.xxxxxxxxxx@xxxxxx.xxx.xx.
Yours sincerely,
Complaints, Members Enquiries and Information Governance
Newham Council
a place where people choose to
live, work & stay