Request for internal policies
Dear Your Homes Newcastle,
I would like to make a Freedom of Information request for copies of the most recent version of the following documents.
Please note that I am requesting the full policies that are used internally by your organisation, not the leaflets or summary versions that are sometimes made available to tenants.
1. Hate crime policy, hate incident policy and/or racial harassment policy
2. Rent arrears policy and/or income management policy
3. Rent setting policy and/or service charge policy
Yours faithfully,
Francis Bacon
Dear Ms Bacon
Thank you for your Freedom of Information request received this morning.
Under the Freedom of Information Act we have 20 working days to respond to
your request but as an organisation we aim to respond to you within 10
working days. We aim to get a response to you by the 18 June 2010. If
this is not possible we will let you know. The officer dealing with your
request is Helena Hammock Programme Management and Policy Officer, based
at YHN House.
If there is anything further you would like us to know about your request,
please contact myself on 0191 2788667 and quote reference number FOI 46
Regards
Jane Samples
Right to Buy Manager
Corporate Services Website address: www.yhn.org.uk
Your Homes Newcastle Tel Direct Line: + 44 (0) 0191 278 8677
YHN House Fax + 44 (0) 0191 278 8603
Benton Park Road Email: [email address]
Newcastle Upon Tyne
NE7 7LX
Your Homes Newcastle Limited. Registerd in England and Wales Registration
Number 5076256.
Registered Office: Newcastle Civic Centre, Barras Bridge, Newcastle Upon
Tyne NE1 8PR. A company controlled by Newcastle City Council
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Dear Francis,
The is a re-issue of the response to your Freedom of Information request
(FOI46) as seen below.
Dear Your Homes Newcastle,
I would like to make a Freedom of Information request for copies of the
most recent version of the following documents.
Please note that I am requesting the full policies that are used
internally by your organisation, not the leaflets or summary versions that
are sometimes made available to tenants.
1. Hate crime policy, hate incident policy and/or racial harassment policy
2. Rent arrears policy and/or income management policy
3. Rent setting policy and/or service charge policy
Yours faithfully,
Francis Bacon
Please find attached the internal policies as requested.
Thanks,
Information Governance Team
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Nyasha Duri left an annotation ()
These first 6 documents were part of what the public body originally sent, so we reuploaded them to the server as part of our efforts to preserve as much information as we can for public interest while carrying out necessary redactions:
https://files.whatdotheyknow.com/request...
The 7th one entitled 'Staff guide to rent and service charges.pdf' has not been included because the public body reported that it contained customer data thus was in breach of GDPR - which we verified.