NOT PROTECTIVELY MARKED
FREEDOM OF INFORMATION COMPLAINT RIGHTS
Are you unhappy with how your request has been handled or do you think the
decision is incorrect?
The Freedom of Information Act provides a right to individuals to ask Suffolk
Constabulary to review the decision of the Freedom of Information
Coordinator.
Ask for the decision to be reconsidered
Prior to lodging a formal complaint, you are welcomed and encouraged to
discuss the decision with the Freedom of Information Coordinator who dealt
with your request.
The quickest and easiest way to have the decision looked at again is to
contact the Freedom of Information Coordinator directly either by phone or
email using the details provided at the end of the correspondence.
We wil discuss with you the decision, explain any issues and assist with any
problems.
Requesting an Internal Review
If you are dissatisfied with the handling procedures or the decision of Suffolk
Constabulary made under the Freedom of Information Act 2000 regarding
access to information, you can lodge a complaint with Suffolk Constabulary to
have the decision reviewed.
A request for an internal review must be made within two calendar months of
receipt of the Constabulary’s response. Although any request for a review
made outside this time limit wil normal y be refused, discretion should be
used in cases where there are extenuating circumstances, for example,
incapacitation of the requester.
Complaints should be made in writing or via email and addressed to:
Information Compliance Manager
Suffolk Constabulary
Police Headquarters
Martlesham Heath
Ipswich
Suffolk
IP5 3QS
xxxxxxxxxxx@xxxxxxx.xxx.xxxxxx.xx
NOT PROTECTIVELY MARKED
NOT PROTECTIVELY MARKED
The Internal Review procedure ensures an independent review of the
information you have requested, and the subsequent disclosure provided. A
decision as to whether the response is upheld or revised wil be made within
20 working days from receipt of the request.
The Information Commissioner
If, after lodging a complaint with Suffolk Constabulary, you are stil dissatisfied
with the decision, you may make application to the Information Commissioner
for a decision on whether the request for information has been dealt with in
accordance with the legislative requirements of the Freedom of Information
Act (2000).
For information on how to make application to the Information Commissioner,
please visit their website at www.informationcommissioner.gov.uk
Alternatively, phone or write to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
The Information Tribunal
On receipt of a decision notice from the ICO, either party (Constabulary or
applicant) can appeal the decision of the ICO with the Information Tribunal.
There is a deadline timeframe of 28 days to lodge an appeal.
NOT PROTECTIVELY MARKED