ASHFIELD DISTRICT COUNCIL
Urban Road,
Kirkby-in-Ashfield,
Nottingham, Tel:
01623
450000
East Midlands.
Fax: 01623 457585
NG17 8DA
www.ashfield-dc.gov.uk
Mr Trevor Nunn
xxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
Contact:
Andy Gray
Our Ref:
NunnT/021008/
Scrutiny & Policy Officer
SL-F3
(Information Management)
Direct Line:
(01623) 457244
Your Ref:
*
E-Mail
x.xxxx@xxxxxxxxxxx.xxx.xx
Date:
28/10/2008
Dear Mr Nunn
INFORMATION REQUEST
Your request for information has now been considered and the information requested is
enclosed.
Q. over the last 12 months, as a percentage of total complaints against the council how many ended up
being dealt with by,
1) the Local Government Ombudsman?
2) the Police?
3) Solicitors and/or the courts?
A.
1. 4.6%
2. 0%
3. 0%
If you have any queries or concerns then please feel free to contact me.
If you have a complaint about the handling of your enquiry then please contact myself or
Mrs. Zoë Butler Customer Services Manager at:
Ashfield District Council, Urban Road,
Kirkby-In-Ashfield,
Nottingham,
East Midlands.
NG17 8DA,
telephone: 01623 457509
e-mail: x.xxxxxx@xxxxxxxxxxx.xxx.xx.
A.G. MELLOR, Chief Executive
J.R. CHRISTOPHER, Deputy Chief Executive (Inward Focus)
P.G. MARSHALL, Deputy Chief Executive (Outward Focus)
Upon following the corporate Complaints Procedure you are still not satisfied with the
outcome received you also have a right of appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk
The information provided has been released under the appropriate Access to Information
legislation.
This does NOT allow for re-use of that information.
If re-use is required for this or any other Council information you must contact Ashfield
District Council for permission as terms and conditions may apply.
Please use contact details above.
Yours sincerely
Mr J R Christopher
Deputy Chief Executive (Inward Focus)
A.G. MELLOR, Chief Executive
J.R. CHRISTOPHER, Deputy Chief Executive (Inward Focus)
P.G. MARSHALL, Deputy Chief Executive (Outward Focus)
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