AYLESBURY VALE DISTRICT COUNCIL
Department of Community Services
Welcome to your Housing Advice Directory from
Aylesbury Vale District Council. This directory will tell
you about Accommodation, Advice and Support Agencies
in the Aylesbury Vale area.
With the help of colleagues in many other agencies and organisations, we have revised the Housing
Advice Directory and database of accommodation, advisory and support services available to
people with housing difficulties, with an emphasis on preventing homelessness through the
provision of advice.
Although this directory is designed primarily for the direct benefit of people in housing need
seeking help, we hope that it will also be helpful to other agencies and organisations giving advice
to people in housing difficulty.
We will update this directory regularly, and will send hardcopy revisions to those agencies and
organisations to which we have given a copy. For the most up to date version of the Directory
please go to www.aylesburyvaledc.gov.uk/housing/housing-services/sources-help-advice/
If you wish to update your entry or be added to the directory, please fill in the form which you will
find at the back of the directory. You can also get a form by phoning 01296 585168/ 585197/
585360 or from our website or emailing: xxxxxxxxxxxx@xxxxxxxxxxxxxxx.xxx.xx.
We hope that this directory will help people in housing needs and are very grateful for all of the
agencies who have contributed to the directory and for their comments.
If you have any comments or suggestions we will be pleased to hear from you. Please contact the
Housing Partnership and Strategy team on 01296 585360.
Updated March 2010
Housing Needs & Advice
PO Box 459 Aylesbury HP20 1YW
Fax (01296) 398804 DX 4130 Aylesbury
www.aylesburyvaledc.gov.uk
Visitors please call at 66 High Street Aylesbury
How to use this directory
Please refer to pages 7-9 to view Aylesbury Vale District Council’s own
service summary. We have listed this separately as we are the lead agency
dealing with homelessness in the local area.
For services provided by our partner agencies, please use the Contents
page, which lists services in alphabetical order in the following sections:
•
Drug and Alcohol Services.
•
Hostels.
•
Housing Associations.
•
Services for Families/Relationships.
•
Services for Older People.
•
Services for Young People.
•
Support & Advice Agencies.
Alternatively, if you wish to see which services are provided by a
particular agency, the Index on pages 123 to 124 lists all the agencies in
the directory in alphabetical order and will inform you which page the
particular agency you are looking for is on.
2
CONTENTS
HOW TO USE THIS DIRECTORY ............................................................................................................. 2
AYLESBURY VALE DISTRICT COUNCIL - HOUSING NEEDS & ADVICE..................................... 7
DRUG & ALCOHOL SERVICES............................................................................................................... 11
Alcoholics Anonymous .................................................................................................................................. 13 Buckinghamshire Drug & Alcohol Action Team........................................................................................ 14 Buckinghamshire Drug Intervention Programme (DIP)/Substance Misuse Arrest Referral Team
(SMART) Criminal Justice System (CJS)................................................................................................... 15 The OASIS Partnership ................................................................................................................................ 16 Specialist Community Addiction Service .................................................................................................... 17 Young Addaction ........................................................................................................................................... 18
HOSTELS ...................................................................................................................................................... 19
English Churches Housing Group ............................................................................................................... 21 Griffin Place ................................................................................................................................................... 22 Life .................................................................................................................................................................. 23 One Foot Forward ......................................................................................................................................... 24 Padstones ........................................................................................................................................................ 25 YMCA – High Wycombe .............................................................................................................................. 26 YMCA – Milton Keynes................................................................................................................................ 27
HOUSING ASSOCIATIONS ....................................................................................................................... 29
ASRA Greater London Housing Association Limited ............................................................................... 31 Carr-Gomm.................................................................................................................................................... 32 Catalyst Housing Group ............................................................................................................................... 33 The Fremantle Trust ..................................................................................................................................... 34 Guinness Midsummer ................................................................................................................................... 35 Haig Homes .................................................................................................................................................... 36 Hanover Housing Association ...................................................................................................................... 37 Hastoe Housing Association.......................................................................................................................... 38 Hightown Praetorian & Churches Housing Association (Accommodation with Support) .................... 39 Hightown Praetorian & Churches Housing Association (Family Housing)............................................. 40 Home Group Ltd ........................................................................................................................................... 41 Housing 21...................................................................................................................................................... 42 Masonic Housing Association ....................................................................................................................... 43 Mayday Trust................................................................................................................................................. 44 Oxford Citizens Housing Association .......................................................................................................... 45 Paradigm Housing Group............................................................................................................................. 46 Places for People ............................................................................................................................................ 47 Sanctuary Group ........................................................................................................................................... 48 Sovereign Housing Association .................................................................................................................... 49 Stonham – Aylesbury Ascott Road Adult Service ...................................................................................... 50 Stonham - High Wycombe Service............................................................................................................... 51 Stonham – Aylesbury Young Peoples Service............................................................................................. 52 Stonham Housing Association ...................................................................................................................... 53 Thame & District Housing Association ....................................................................................................... 54
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Thames Valley Housing Association ............................................................................................................ 55 Vale of Aylesbury Housing Trust (VAHT).................................................................................................. 56
SERVICES FOR FAMILIES/RELATIONSHIPS ..................................................................................... 57
Child Bereavement Charity.......................................................................................................................... 59 PACT (Parents & Children Together) ........................................................................................................ 60 Relate (Mid Thames & Buckinghamshire) ................................................................................................. 61 Social Care for Children & Families - Buckinghamshire County Council Social Services.................... 62
SERVICES FOR OLDER PEOPLE............................................................................................................ 63
Age Concern Buckinghamshire.................................................................................................................... 65 Elderly Accommodation Counsel................................................................................................................. 66 FirstStop ......................................................................................................................................................... 67 The Relatives and Residents Association..................................................................................................... 68
SERVICES FOR YOUNG PEOPLE........................................................................................................... 69
Aylesbury Youth Action................................................................................................................................ 71 Bucks Youth Offending Service ................................................................................................................... 72 Carers Bucks – Young Carers...................................................................................................................... 73 Connexions Buckinghamshire ...................................................................................................................... 74 Mediation Buckinghamshire ........................................................................................................................ 75 Social Care for Children & Families – Leaving Care Services ................................................................. 76 Way In Youth Counselling Agency.............................................................................................................. 77 Youth Concern “Uptown Coffee Bar” (Aylesbury Homeless Action Group) .......................................... 78 Youth Enquiry Service.................................................................................................................................. 79 Youth Services – Wendover.......................................................................................................................... 80 Youth Services – Wing .................................................................................................................................. 81 Youth Services – Aylesbury Multicultural Centre ..................................................................................... 82 Youth Services – Aylesbury – Elmhurst Youth Club................................................................................. 83 Youth Services – Aylesbury-Grange Youth Centre ................................................................................... 84 Youth Services – Aylesbury-Prebendal Farm Youth Club........................................................................ 85 Youth Services – Aylesbury-Quarrendon Youth Centre ........................................................................... 86
SUPPORT & ADVICE AGENCIES............................................................................................................ 87
Adult Social Care, Physical, Sensory Disability Team – Buckinghamshire County Council................. 89 Asian Link Counselling – Oxfordshire & Buckinghamshire NHS Mental Health Trust ....................... 90 Assertive Outreach Team (AOT) – Oxfordshire & Buckinghamshire Mental Health Trust (OBMH) 91 Aylesbury Vale Advocates (AVA) ................................................................................................................ 92 Aylesbury Vale Racial Equality & Human Rights Council....................................................................... 93 Aylesbury Vale Rape Crisis .......................................................................................................................... 94 Aylesbury Vineyard Storehouse................................................................................................................... 95 Aylesbury Women’s Aid ............................................................................................................................... 96 Bucks Vision (the new name for B.A.B.) ..................................................................................................... 97 Carers Bucks.................................................................................................................................................. 98 Carers UK ...................................................................................................................................................... 99 Citizens Advice Bureau – Aylesbury ......................................................................................................... 100 Citizens Advice Bureau – Buckingham, Winslow and District. .............................................................. 101 Connection Floating Support ..................................................................................................................... 102 The Crescent Support Group ..................................................................................................................... 103 Crisis and Crisis Changing Lives ............................................................................................................... 104 Cruse Bereavement Care ............................................................................................................................ 105
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The Dove Centre .......................................................................................................................................... 106 The Gap Project........................................................................................................................................... 107 Healthy Living Centre................................................................................................................................. 108 Housing Interaction Trust .......................................................................................................................... 109 The Hub........................................................................................................................................................ 110 Joint Service Housing Advice Office.......................................................................................................... 111 Learning Disability Helpline (Mencap) ..................................................................................................... 112 Mankind Initiative....................................................................................................................................... 113 National Probation Service ......................................................................................................................... 114 North East & West Community Mental Health Team – Oxfordshire & Buckinghamshire Mental
Health Team................................................................................................................................................. 115 Resettlement Plus Helpline, Nacro............................................................................................................. 116 Samaritans (Chiltern Branch).................................................................................................................... 117 Shelter (Milton Keynes) .............................................................................................................................. 118 Shelter Thames Valley (Slough) ................................................................................................................. 119 SSAFA (Soldiers, Sailors, Airmen & Families Association) Forces Help’s Housing Advisory Service120 Thames Valley Police .................................................................................................................................. 121 Turning Point............................................................................................................................................... 122 Welfare Benefits Team – Buckinghamshire County Council.................................................................. 123
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6
Organisation
Aylesbury Vale District
Council - Housing Needs &
Advice
Address
66 High Street, Aylesbury, Buckinghamshire,
HP20 1SD.
Contact
Housing Needs & Advice Section.
Telephone Number
01296 585168/585197 (general enquiries)
Fax Number
01296 398804
Email
xxxxxxxxxxxx@xxxxxxxxxxxxxxx.xxx.xx
Website
www.aylesburyvaledc.gov.uk
Open Hours
8.45am-5.15pm Monday-Wednesday.
9.45am-5.15pm Thursday.
8.45am-4.45pm Friday.
Suitable for
Anyone in housing need.
Service Provided
Advice and assistance with all housing-related
queries, including the prevention of
homelessness, joining the Housing Register, and
exploring local housing options. Specialist
members of the Team can also give you advice on
low cost shared ownership, the Council’s Private
Rent Scheme, budgeting and welfare benefits.
The
Housing Options Team provide advice
about the Housing Register now Bucks Home
Choice), general information on housing options
7
and co-ordinate nominations to local housing
associations
. They also act as a first point of
contact for most homelessness enquiries.
Shared Ownership is a part buy purchase
scheme which aims to help people who cannot
afford to buy outright. It exists as a cheaper
alternative that allows you to buy part and rent
part of a property.
The Home Ownership Officer acts as a first point
of contact providing information on the various
‘Homebuy’ housing options available and co-
ordinates nominations to the various providers of
affordable (low cost) housing.
A specialist Housing Options Officer within the
Team manages the
Private Rent Scheme. This
scheme
aims to help people who are in housing
need and on a low income to gain access to
privately rented accommodation. The scheme
offers landlords/landladies a Deposit Guarantee
Bond, in place of a cash deposit. In offering this
guarantee the initial expense of privately renting
will be dramatically reduced, whilst also
providing a landlord/landlady with the same level
of security as a cash deposit.
The
Advice Team consists of Housing Advisers
and Housing Debt Advisers.
The Housing Advisers give help and more
detailed advice to prevent homelessness and
advises people who are homeless and for whom
the Council may have a legal responsibility.
Staff give a wide range of detailed advice and
information on housing options for people who
are homeless, or who have become homeless, and
for those experiencing a relationship breakdown,
8
or who are experiencing difficulties with a private
landlord.
The
Housing Debt Advisers provide advice to
people with housing-related or other “priority”
debts that could result in them becoming
homeless.
How To Access Service
Housing Options Team – there is a drop in
surgery between 8.45 and 12 noon every weekday
except Thursday when the office opens to the
public at 9.45am. Appointments at other times
can be arranged in advance.
The Advice Team have a duty officer available
to deal with emergency cases.
The Housing Option Officers, The Home
Ownership & Private Rent Scheme Officer,
Advice Team and Housing Debt Advice Team
can all be contacted on the general enquires
number 01296 585168 / 585197 during normal
office hours.
Other Information
Out of hours: If you are homeless, in an
emergency, and have no where to stay, you can
telephone 01494 675802 and the staff will try and
help you.
Last Updated
March 2010
9
10
Drug & Alcohol Services
11
12
Organisation
Alcoholics Anonymous
Address
PO Box 1, 10 Toft Green, York, YO1 7NJ.
Contact
-
Telephone Number
Helpline: 0845 769 7555
For information purposes: 01904 644026
Fax Number
-
Email
-
Website
www.alcoholics-anonymous.org.uk
Open Hours
Helpline open 24 hours.
For Information Purposes:
9.00am-5.00pm (Monday-Thursday).
9.00am-4.30pm (Fridays).
Suitable for
Open to anyone who has a problem with alcohol.
Service Provided
Alcoholics Anonymous has over 3,500 groups
throughout the UK, designed to help those with a
serious alcohol problem. Through mutual
support, sufferers assist each other in coping with
their problem.
How To Access Service
Telephone helpline number.
Other Information
There are no dues or fees.
Last Updated
October 2009
13
Organisation
Buckinghamshire Drug &
Alcohol Action Team
Address
Hampden Hall, Wendover Road, Stoke
Mandeville, Buckinghamshire, HP22 5TB.
Contact
Adult commissioner
Telephone Number
01296 387032
Fax Number
01296 387724
Email
xxxxxxx@xxxxxxx.xxx.xx
Website
www.bucksdaat.co.uk
Open Hours
The office is not open to the public.
Suitable for
Those wishing to find out how to access help for
their problematic drug and/or alcohol use.
Service Provided
The Drug & Alcohol Action Team is a
partnership which commissions services to
deliver the national drug and alcohol strategies.
How To Access Service
By telephone or via the DAAT website.
Other Information
Some of the drug and alcohol services
commissioned by the DAAT provide housing,
information and support.
Last Updated
September 2009.
14
Organisation
Buckinghamshire Drug
Intervention Programme
(DIP)/Substance Misuse Arrest
Referral Team (SMART)
Criminal Justice System (CJS)
Address
Gemini House, Bierton Road, Aylesbury,
Buckinghamshire, HP20 1EG.
Contact
Ms A Malyon
Telephone Number
01296 468516
Fax Number
01296 468533
Email
xxxxxxx@xxxxxxxx.xxx.xx
Website
www.smartcjs.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Evening or weekend appointments are available
for those in full-time employment.
Suitable for
Drug users aged 18 plus with a history of criminal
justice involvement.
Service Provided
Assessment and onward referral for drug users
caught up in the CJS who live in
Buckinghamshire. Services include access to
community detox, housing, benefit support and
counselling. Access to Housing Assessment.
Provide motivational support, care planning and
relapse prevention information.
How To Access Service
By telephone. Freephone telephone number:
0800 032 0666 is available 24 hours 7 days a
week and provides support and guidance.
Other Information
There are no service charges. Service users must
be living in Buckinghamshire.
Last Updated
September 2009
15
Organisation
The OASIS Partnership
Address
Unity House, 98 Walton Street, Aylesbury, HP21
7QP
Contact
-
Telephone Number
01296 338008
Fax Number
01296 421585
Email
xxxx@xxxxxxxxxxxxxxxx.xxx
Website
www.oasispartnership.org
Open Hours
Mondays 12pm-4pm, Tuesdays 4pm-7.30pm,
Wednesdays 12pm-7.30pm, Fridays 12pm-4pm,
Saturdays 10.30am-1.30pm.
Suitable for
We are a local charity offering a range of services
to anyone whose life is affected by their own or
someone else’s drug or alcohol use.
Service Provided
Advice and support. One to one counselling.
Therapeutic interventions. Counselling.
Complementary therapies. Open access drop in
facilities. Support groups. Aftercare and longer
term support. Employment, training and
education advice. IT training. Benefit and housing
advice. Referral to other services.
How To Access Service
Self-referral.
Referrals from other agencies welcome.
Other Information
-
Last Updated
October 2009
16
Organisation
Specialist Community
Addiction Service
Address
Tindal Cottage, Bierton Road, Aylesbury,
Buckinghamshire, HP21 1EU.
Contact
Melanie O’Toole – Administrator Manager.
Telephone Number
01296 565100
Fax Number
01296 565844
Email
-
Website
-
Open Hours
9.00am-5.00pm (Monday, Wednesday, Friday).
Office closed Tuesday & Thursday.
Suitable for
Anyone who requires help or advice on drugs or
alcohol.
Service Provided
Advice and information about drugs and alcohol.
Syringe & needle exchange.
Heroin substitute prescribing.
Detoxification.
Hepatitis B/C Clinic.
How To Access Service
GP referral.
Agency referral.
Other Information
-
Last Updated
September 2009
17
Organisation
Young Addaction
Address
Unit G, Merlin Centre, Gatehouse Close,
Aylesbury, Bucks, HP19 8DP.
Contact
Jonathon McDonnell – Project Manager.
Telephone Number
01296 331933
Fax Number
01296 424461
Email
xxxxxxxxx@xxxxxxxxx.xxx.xx
Website
www.addaction.org.uk
Open Hours
9.00am-5.00pm (Monday- Friday).
Suitable for
Young people up to 19 years old.
Service Provided
Information, advice and guidance about drug and
alcohol use, covering the whole of
Buckinghamshire.
Outreach project. We meet young people at
various community venues.
Helpline available Monday-Friday 9.00am-
5.00pm.
How To Access Service
Self-referral or professional referral.
Other Information
Free and confidential service for any young
person with drug and alcohol issues.
Last Updated
September 2009
18
Hostels
19
20
Organisation
English Churches Housing
Group
Address
The Old Tea Warehouse, Amersham Hill, High
Wycombe, Buckinghamshire, HP13 6HQ.
Contact
Supported Housing Reception.
Telephone Number
01494 753920
Fax Number
01494 753929
Email
-
Website
www.echg.org.uk
Open Hours
Open 24 hours 7 days a week.
Suitable for
Homeless adults aged 18 to 65 years old.
Service Provided
Supported housing, resettlement and support for
homeless adults with general needs, mental health
issues, drug and alcohol dependency.
How To Access Service
Self referral and by referral and assessment via
other agencies.
Other Information
House homeless people from any area in the UK.
All applicants’ details are assessed after probation
records have been checked. Applications are
often speeded up by provision of paperwork e.g.
pre-sentence reports and risk assessments from
referring agencies.
Applicants may fail assessment if there is a
history of arson, violence, and sexual offences
less than 3 years ago. Applicants may not be
offered an assessment if they have rent arrears
from a previous stay. The current service charge
is £12.32 per week. increasing in April 2010.
Last Updated
September 2009.
21
Organisation
Griffin Place
Address
Griffin Lane, Aylesbury, Buckinghamshire, HP19
8BS.
Contact
-
Telephone Number
01296 337858
Fax Number
01296 331367
Email
xxxxxxx.xxxxxxx@xxxxxxxx.xx.xx
Website
-
Open Hours
24hrs, 7 days a week
Suitable for
People accepted as homeless by Aylesbury Vale
District Council.
Service Provided
Accommodation for single people and families.
How To Access Service
No direct access. Persons requiring housing must
be accepted as homeless via Aylesbury Vale
District Council as above.
Other Information
-
Last Updated
-
22
Organisation
Life
Address
1 Mill Street, Leamington Spa, Warwickshire,
CV31 1ES.
Contact
Admissions Department.
Telephone Number
01926 421587
Fax Number
01926 431939
Email
xxxx@xxxxxxxxxxx.xxx.xx
xxxxxxxxx@xxxxxxxxxxx.xxx.xx
Website
www.lifecharity.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Female teenage parents needing support to move
to independent living.
Service Provided
Supported accommodation for teenage pregnant
women and mothers.
Provide 24 hour on call service.
How To Access Service
Self referral by phone.
Referral by agencies.
All referrals are offered an interview.
Other Information
A local connection to Aylesbury Vale District is
required.
Last Updated
October 2009
23
Organisation
One Foot Forward
Address
3-5 Iffley Road, Oxford, OX4 1EA.
Contact
-
Telephone Number
01865 794410
Fax Number
01865 203663
Email
xxxxxxxxxxxxxx@xxxxx.xxx.xx
Website
-
Open Hours
Open 24 hours, 7 days a week.
Suitable for
16-25 year olds, who are homeless and
vulnerable.
Service Provided
Emergency direct access accommodation and
support for homeless and vulnerable young
people with complex multiple needs.
How To Access Service
Direct access.
Other Information
Clients are risk assessed.
Last Updated
January 2010
24
Organisation
Padstones
Address
Reedham House, Britwell Road, Burnham,
Buckinghamshire, SL1 8AG.
Contact
Sue Ogden - General Manager.
Telephone Number
01628 660872
Fax Number
01628 660472
Email
xxxxxxxx@xxxxxxxxx.xxx.xx
Website
www.padstones.org.uk
Open Hours
Open 24 hours, 7 days a week.
Suitable for
16-19 year olds who are homeless.
Service Provided
Supported 24/7 accommodation for 16-19 year
olds.
How To Access Service
Referral pack available electronically by emailing
Sue Ogden on the above email address.
Other Information
Service charges are dependant on income.
No local connection required.
Last Updated
October 2009
25
Organisation
YMCA – High Wycombe
Address
Crest Road, High Wycombe, Buckinghamshire,
HP11 1UD.
Contact
Housing Manager.
Telephone Number
01494 465700
Fax Number
01494 436954
Email
xxxxx@xxxxxxx.xxx.xx
Website
-
Open Hours
The YMCA operates 7 days a week, 24 hours a
day. Office hours: 8.00am-9.00pm (Monday-
Sunday).
Suitable for
Single people between the ages of 16-30 years.
Service Provided
Supported housing. High Wycombe YMCA is
also an accredited Foyer which provides
opportunities in the growth, motivation and
development of its residents.
How To Access Service
Will accept direct applications for its
accommodation but does not provide direct
access accommodation.
Other Information
Provides 74 units of accommodation designed for
single occupancy and 52 move on flats for young
people (Applicants under 18 years are expected to
be by referral from social services only).
All applicants are expected to be capable of basic
personal care and are subject to interview before
any offer of accommodation is made.
Last Updated
October 2009.
26
Organisation
YMCA – Milton Keynes
Address
402 North Row, Central Milton Keynes,
MK9 2NL.
Simon Green – Housing Manager
Contact
Kelvin Brookbank – Supported Housing Manager
Telephone Number
01908 295600
Fax Number
01908 295605
Email
xxxxx.xxxxx@xxxxxx.xxx
xxxxxx@xxxxxx.xxx
Website
www.ymca.org.uk (YMCA National website).
www.mkymca.com (Milton Keynes YMCA).
Open Hours
Office Hours – 9am-5pm (Monday - Friday).
Homeless Project open 24 hours, 7 days a week.
Support staff available 8am-9.30pm.
Suitable for
16-60 years for Homeless Project.
18-30 years for Residential Flats.
Service Provided
Accommodation for people who are homeless or
in housing need. Offer support services.
Homeless Project: 15 Bed Emergency Night
Shelter.
Residential Flats: 123 flats. Various charges
apply.
How To Access Service
Drop in and referrals.
Other Information
-
Last Updated
October 2009.
27
28
Housing Associations
29
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Organisation
ASRA Greater London
Housing Association Limited
Address
Asra House, 1 Long Lane, London, SE1 4PG.
Contact
Head of Housing.
Telephone Number
0207 940 6600
Fax Number
0207 940 6601
Email
xxxxx.xxxxxxxx@xxxxxxxx.xxx.xx
Website
www.asra.org.uk
Open Hours
9.30am-5.00pm (Monday-Friday).
Suitable for
People in housing need.
Service Provided
Advice and support on tenancy management, rent
arrears (debt advice/support) and lettings.
How To Access Service
1) Nominations only for general needs housing.
2) Women schemes – direct or referral.
3) Sheltered – direct, referral, nominations.
2) & 3) not available in Aylesbury
Other Information
ASRA is part of LHA-ASRA Group. Women
schemes & sheltered accommodation for older
people (Asian origin applicants only). General
needs schemes (families) open to all.
Last Updated
October 2009
31
Organisation
Carr-Gomm
Address
123 Tring Road, Aylesbury, Buckinghamshire,
HP20 1LE.
Contact
Marcin Grzegorczyk
Telephone Number
01296 433505
Fax Number
01296 433505
Email
xxxxxx.xxxxxxxxxxx@xxxxxxxxx.xxx.xx
Website
www.carrgomm.org.uk
Open Hours
8.30am-4.00pm (Monday-Friday)
Suitable for
People aged 18-65 years who have mental health
needs/or complex needs
Service Provided
Low dependency, supported housing.
How To Access Service
Referral only. Accept referrals from social
services, local authorities, care institutions,
housing agencies, individuals themselves and
community services.
Other Information
No local connection is required.
At Tring Road Scheme Carr-Gomm provides
supported accommodation in a shared house and
one self-contained flat, often in partnership with
other agencies.
Last Updated
October 2009
32
Organisation
Catalyst Housing Group
Address
Ealing Gateway, 26-30 Uxbridge Road, London
W5 2AU
Contact
Telephone Number
020 8832 3334
Fax Number
020 8832 3344
Email
Website
www.chg.org.uk
Open Hours
Suitable for
People in housing need
Service Provided
Affordable housing
How To Access Service
Nominations from Aylesbury Vale District
Council for rented. Contact directly for shared
ownership.
Other Information
Last Updated
*
33
Organisation
The Fremantle Trust
Address
Woodley House, 64/65 Rabans Close, Aylesbury,
Bucks, HP19 8RS.
Contact
PA to Chief Executive.
Telephone Number
01296 393000
Fax Number
01296 737350
Email
xxxxx@xxxxxxxxxxxxxx.xxx
Website
www.fremantletrust.org
Open Hours
Head Office Hours:
9.00am-5.30pm (Monday-Thursday).
9.00am-5.00pm (Friday).
All services open 24 hours 7 days a week.
Suitable for
Older people – over 65 years.
Learning Disability – 18 years and over.
Service Provided
Residential care homes for older people. Some
nursing/residential care homes for older people.
Residential homes for people with learning
disabilities. Supported Living services for people
with learning disabilities.
Some day care services available.
How To Access Service
Referral through social services.
Referral through direct contact.
Other Information
Some homes provide dementia care.
Homes in Buckinghamshire, Milton Keynes,
Harrow, Barnet and Maidenhead.
Last Updated
September 2009
34
Organisation
Guinness Midsummer
Address
Western House, Mendy Street, High Wycombe,
HP11 2NZ.
Contact
Mr A Duffy - Housing Manager.
Telephone Number
01494 835500
Fax Number
01494 536401
Email
xxxxxx.xxxxx@xxxxxxxx.xxx.xx
Website
www.guinnesstrust.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
People in housing need.
Service Provided
Registered Social Landlord providing low-cost
accommodation to rent in the Aylesbury area for
those in housing need.
How To Access Service
Nominations from Aylesbury Vale District
Council.
Do not have a general open waiting list.
Other Information
-
Last Updated
November 2009
35
Organisation
Haig Homes
Address
Alban Dobson House, Green Lane, Morden,
Surrey, SM4 5NS.
Contact
Housing Needs Manager.
Telephone Number
020 8685 5777
Fax Number
020 8685 5778
Email
xxxx@xxxxxxxxx.xxx.xx
Website
www.haighomes.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Ex-service people in housing need.
Service Provided
Housing throughout the UK for ex-members of
Her Majesty’s Forces (ex-service people).
How To Access Service
For general enquires telephone the number above.
Further information and an application form can
be viewed and downloaded from the website.
Other Information
No local connection required.
Last Updated
November 2009
36
Organisation
Hanover Housing
Association
Address
Hanover Court, Croft Road, Aylesbury,
Buckinghamshire, HP21 7RH.
-
Contact
Telephone Number
0800 280 2575
Fax Number
-
Email
-
Website
www.hanover.org.uk
Open Hours
-
Suitable for
People who are 60 and over.
Service Provided
Sheltered accommodation for older people. Non-
resident management staff (part time) and
community alarm service.
How To Access Service
Local Authority referral.
Self referral.
Other Information
Service charges apply for gardening, cleaning and
window cleaning.
No local connection required.
People can apply to go on the waiting list from
the age of 55.
Last Updated
January 2010
37
Organisation
Hastoe Housing Association
Address
Marina House, 17 Marina Place, Hampton Wick,
Kingston Upon Thames, Surrey, KT1 4BH.
Contact
Housing Team Administrator.
Telephone Number
0208 943 4433
Fax Number
0208 943 2163
Email
xxxx@xxxxxx.xxx
Website
www.hastoe.com
Open Hours
9.00am-5.00pm (Monday - Friday).
Suitable for
People with Housing Needs.
Service Provided
Registered Social Landlord.
Offer general needs housing only.
No supported housing available.
How To Access Service
Nominations from Aylesbury Vale District
Council.
Other Information
-
Last Updated
October 2009
38
Organisation
Hightown Praetorian &
Churches Housing
Association
(Accommodation with
Support)
Address
White Lion House, 70 Queensway, Hemel
Hempstead, Hertfordshire, HP2 5HD.
Contact
Director of Care.
Telephone Number
01442 292300
Fax Number
01442 215978
Email
xxxxxxx.xxxxxxxxx@xxxxx.xxx.xx
Website
www.hpcha.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
People with a wide range of needs including,
mental health needs, learning disabilities and
physical disabilities.
Service Provided
Care and supported housing including residential
care homes.
How To Access Service
Referral mainly from Social Services and Local
Authorities.
Other Information
-
Last Updated
October 2009.
39
Organisation
Hightown Praetorian &
Churches Housing
Association (Family
Housing)
Address
White Lion House, 70 Queensway, Hemel
Hempstead, Hertfordshire, HP2 5HD.
Contact
Housing Service Assistant.
Telephone Number
01442 292300
Fax Number
01442 215978
Email
xxxxxxx.xxxxxxxx@xxxxx.xxx.xx
Website
www.hpcha.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Families in housing need.
Service Provided
Family Housing - rented.
Family Housing - shared ownership.
How To Access Service
Nominations from Aylesbury Vale District
Council only.
Other Information
Rented – Income Restrictions apply.
Shared Ownership – must live or work in the
borough. Sufficient income to pay mortgage and
rent required.
Last Updated
October 2009.
40
Organisation
Home Group Ltd
Address
Norfolk House, 413-415 Silbury Boulevard,
Milton Keynes, MK9 2AH.
Contact
Assistant Housing Manager.
Telephone Number
0845 155 0371
Fax Number
0845 155 0371
Email
xxxxxxxxxxxxxxxxx@xxxxxxxxx.xxx.xx
Website
www.homegroup.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
People in housing need.
Service Provided
Affordable housing.
How To Access Service
Nominations from Aylesbury Vale District
Council only.
Other Information
-
Last Updated
January 2010.
41
Organisation
Housing 21
Address
Scott Evans Court, Lowndes Way, Winslow,
Buckinghamshire, MK18 3EP.
Contact
Sally Hipwell - Court Manager.
Telephone Number
0370 1924120
Fax Number
-
Email
xxxxx.xxxxxxx@xxxxxxxxx.xx.xx
Website
www.housing21.co.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
People who are 55 plus.
Service Provided
Sheltered housing for elderly people nationwide.
How To Access Service
Direct application. Local Authority Nominations
– Choice Based Lettings.
Other Information
No local connection required. Independent living
is required.
Provide ground and first floor one bedroom flats
suitable for 1-2 people. Stair lifts in all blocks.
Close to amenities in Winslow.
For queries on lettings and marketing contact our
area office at 9 Avro Court, Ermine Business
Park, Huntingdon, Cambridgeshire, PE26 6WG.
Telephone number: 0845 606 6363.
Last Updated
January 2010
42
Organisation
Masonic Housing
Association
Address
Warden Office, Prebendal Close, Aylesbury,
Buckinghamshire, HP20 2RY.
Contact
Mrs Margaret Farrow - Warden.
Telephone Number
01296 433511
Fax Number
01296 433511
Email
xxxxxxxxxxxxxx@xxxxxxxxxx.xxx
Website
-
Open Hours
9.00am-3.00pm (Monday-Friday).
Suitable for
Elderly persons in need of sheltered
accommodation.
Service Provided
Sheltered Housing for the elderly.
How To Access Service
Referral or by visiting the Warden Office.
Other Information
No local connection is required.
Rent for a one bed flat is £65.06 per week, plus
service charges £38.44 per week and supplement
£15 per week.
Applicants must be of retirement age and in need
of sheltered housing.
Last Updated
November 2009
43
Organisation
Mayday Trust
Address
7 Kilgour Court, Bassett Road, Leighton Buzzard,
Bedfordshire, LU7 1AT.
Contact
Julie Bailey –Scheme Manager.
Telephone Number
01525 852996
Fax Number
01525 383690
Email
xxxxx.xxxxxx@xxxxxxxxxxx.xxx.xx
Website
www.maydaytrust.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Single Homeless 16-65
Service Provided
Supported accommodation for single homeless
people.
How To Access Service
Referral from most agencies.
Other Information
The accommodation is licence agreement only,
with a strict interview procedure.
Local connection is preferred.
Service charges are dependent on benefits being
received.
Last Updated
November 2009
44
Organisation
Oxford Citizens Housing
Association
Address
244 Barns Road, Oxford, OX4 3RW.
Contact
Head of Neighbourhood Services
Telephone Number
01865 773000
Fax Number
01865 773555
Email
xxxx@xxxx.xxx.xx
Website
www.ocha.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
People who are 55 plus living in the Aylesbury
Vale area.
People living in Oxfordshire.
Service Provided
Accommodation for people over 55 in Brill.
Accommodation for all ages in Oxfordshire.
How To Access Service
Local Authority Nomination.
By telephone or online at the website above for
application forms.
Other Information
Local connection to the rural sites is required.
Last Updated
October 2009
45
Organisation
Paradigm Housing Group
Address
1 White Hill, Chesham, Buckinghamshire,
HP5 1AB.
Contact
Customer Services.
Telephone Number
01494 830991
Fax Number
01494 588281
Email
xxxxxxxxx@xxxxxxxxxxxxxxx.xx.xx
Website
www.paradigmhousing.co.uk
Open Hours
White Hill Offices Open Hours:
9.00am-5.30pm (Monday-Thursday).
9.00am-5.00pm (Friday).
Suitable for
Anyone who requires housing.
Service Provided
Paradigm Housing Group is a Registered Social
Landlord working with the Local Authority to
address housing needs within the area.
How To Access Service
Nominations by Local Authority.
Other Information
-
Last Updated
October 2009
46
Organisation
Places for People
Address
Matrix House, North Fourth Street, Central
Milton Keynes, MK9 1NJ.
Contact
Wendy Hambidge /Vicky Rowland
Telephone Number
0800 342 0009 – 24 hour contact centre number
Fax Number
01908 694547
Email
xxxxxxxxxxxxx.xxxxxxx@xxxxxxxxxxxxxxx.xx.xx
Website
www.placesforpeople.co.uk
Open Hours
9.00am-4.30pm (Monday-Friday) by appointment
only or via telephone.
Closed Wednesday mornings.
Suitable for
First time buyers / general needs customers
Service Provided
Shared-ownership / general needs properties in
the Aylesbury Vale area.
How To Access Service
Write/phone requesting shared ownership /
application form for waiting list.
Other Information
No age limits.
Last Updated
October 2009
47
Organisation
Sanctuary Group
Address
Sanctuary House, Chamber Court, Castle Street,
Worcester, WR1 3ZQ
Contact
Telephone Number
General Enquiries: 0800 083 9283
Area Office: 01392 813468
Shared Ownership: 0800 916 1520
Fax Number
Email
xxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx.xx
Website
www.sanctuary-housing.co.uk
Open Hours
Suitable for
People in housing need
Service Provided
Affordable housing
How To Access Service
Nominations from Aylesbury Vale District
Council.
Other Information
Last Updated
*
48
Organisation
Sovereign Housing
Association
Address
22-24 Bartholomew Street, Newbury, Berkshire,
RG14 5LL
Contact
Telephone Number
0845 7125530
Fax Number
01635 37690
Email
Website
www.sovereign.org.uk
Open Hours
Suitable for
People in housing need
Service Provided
Affordable housing
How To Access Service
Nominations from Aylesbury Vale District
Council.
Other Information
Last Updated
*
49
Organisation
Stonham – Aylesbury Ascott
Road Adult Service
Address
8-10 Bicester Road, Aylesbury, Bucks, HP19
8AD.
Contact
Billie-Jade Banks - Service Manager.
Telephone Number
01296 718859
Fax Number
01296 710979
Email
xxxxxxxxxx.xxxxx@xxxxxxxxx.xxx.xx
Website
www.stonham.org.uk
Open Hours
9:00am – 5pm (Monday to Friday).
Suitable for
People aged 18–49 years, single not seeking to
live with a partner or dependant, homeless, or
threatened with homelessness or in need of
support to achieve greater independence/living
skills.
Service Provided
Provide good quality accommodation in six 3-
bedroomed modern town houses, one 3-
bedroomed flat and one 2-bedroomed flat with
wheelchair access.
How To Access Service
Agency referrals and self-referrals.
Other Information
The service is for a maximum of 2 years stay.
Last Updated
October 2009
50
Organisation
Stonham - High Wycombe
Service
Address
52 Roberts Road, High Wycombe,
Buckinghamshire, HP13 6XB.
Contact
Billie-Jade Banks - Service Manager.
Telephone Number
01494 535860
Fax Number
01494 539301
Email
xxxxxxxxxx.xxxxx@xxxxxxxxx.xxx.xx
Website
www.stonham.org.uk
Open Hours
9.00am – 5.00pm (Monday to Friday).
Suitable for
People aged 18–60 years, single not seeking to
live with a partner or dependant, homeless, or
threatened with homelessness or in need of
support to achieve greater independence/living
skills.
Service Provided
Provide good quality accommodation in 2
properties in Roberts Road. There are 14
bedrooms in total.
How To Access Service
Agency referrals and self-referrals.
Other Information
The service is for a maximum of 2 years stay.
Last Updated
October 2009
51
Organisation
Stonham – Aylesbury Young
Peoples Service
Address
8-10 Bicester Road, Aylesbury,
Buckinghamshire, HP19 8AD.
Contact
Billie-Jade Banks - Service Manager.
Telephone Number
01296 718859
Fax Number
01296 710979
Email
xxxxxxxxxx.xxxxx@xxxxxxxxx.xxx.xx
Website
www.stonham.org.uk
Open Hours
Support workers are on site between the hours of
8am to 8pm, 7 days a week and there is also an
emergency out of hours on-call system that clients
can use.
Suitable for
Applicants aged between 16 – 19 years, single
and not seeking to live with a partner or
dependent, homeless or threatened with
homelessness or in need of support to achieve
greater independence/living skills.
Service Provided
The service consists of two 4-storey houses,
containing 11 rooms, providing good quality
accommodation. Service users are allocated a
Link Worker to provide support throughout their
stay and assist them to move towards independent
living.
How To Access Service
Agency referrals and self-referrals accepted.
Other Information
For current information please contact Stonham
direct.
Last Updated
October 2009
52
Organisation
Stonham Housing
Association
Address
Windmill House, 157a Windmill Road,
Headington, Oxford, OX3 7DW (site being
redeveloped). Temporary address until June 2010:
Windmill House, Woodside, Badger Lane,
Hinksey Hill, Oxford, OX1 5BE.
Contact
Service Manager Janis Stanton
Telephone Number
0845 155 1483
Fax Number
01865 321466
Email
Janis.stanton@homegroup
Website
www.stonham.org.uk
Open Hours
24 hours.
Suitable for
16-25 year olds with medium to high support
needs and in housing need.
Service Provided
Supported Housing.
24 hour, double staff cover providing support to
residents.
Teaches independent living skills, and helps client
assess education, employment, emotional and
practical support.
How To Access Service
Referral.
Other Information
Service charge = £8.88
Last Updated
October 2009
53
Organisation
Thame & District Housing
Association
Address
Pearce Court, Windmill Road, Thame, Oxon,
OX9 2DJ.
Contact
Secretary.
Telephone Number
01844 212564
Fax Number
01844 216580
Email
xxxxx@xxxx.xx.xx
Website
-
Open Hours
8.00am-4.30pm (Monday-Thursday).
8.00am-2.00pm (Friday).
Suitable for
For people who are retired and 60 or over.
Service Provided
Sheltered housing for people over 60.
How To Access Service
Telephone, mail, referral, email. HomeChoice
(Choice Based Lettings)
Other Information
Must be retired or retiring from full time
employment.
Must be 60 or over.
Local connection required.
Last Updated
October 2009
54
Organisation
Thames Valley Housing
Association
Address
Premier House, 52 London Road, Twickenham,
TW1 3RP.
Contact
Tina Rea – Allocations Manager.
Telephone Number
0800 358 7767
Fax Number
020 8607 9923
Email
xxxxxxxx@xxxx.xx.xx
Website
www.tvha.co.uk
Open Hours
8.00am-6.00pm (Monday-Friday).
Suitable for
Clients referred by local authority.
Service Provided
Provide a choice of quality affordable homes.
How To Access Service
Local Authority nomination mainly.
Other Information
-
Last Updated
November 2009
55
Organisation
Vale of Aylesbury Housing
Trust (VAHT)
Address
Fairfax House, 69 Buckingham Street, Aylesbury,
Buckinghamshire, HP20 2NJ.
Contact
Head of Customer Services.
Telephone Number
01296 732605
Fax Number
-
Email
xxxx@xxxx.xx.xx
Website
www.vaht.co.uk
Open Hours
08.45am-5.15pm (Monday-Thursday).
08.45am-4.45pm (Friday).
Suitable for
Clients bidding for properties through Bucks
Home Choice.
Service Provided
Social Housing.
How To Access Service
Bucks Home Choice Website –
www.buckshomechoice.gov.uk
Other Information
Working in partnership with Aylesbury Vale
District Council and part of the Choice Based
Lettings partnership, Bucks Home Choice.
Customer Contact Centre, 69 Buckingham Street,
Aylesbury, Bucks, HP20 2NJ.
Last Updated
September 2009
56
Services for Families/Relationships
57
58
Organisation
Child Bereavement Charity
Address
Aston House, High Street, West Wycombe,
Buckinghamshire, HP14 3AG.
Contact
-
Telephone Number
01494 446648
Fax Number
01494 440057
Email
xxxxxxxxx@xxxxxxxxxxxxxxxx.xxx.xx
Website
www.childbereavement.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday)
Suitable for
Families who are bereaved.
Professionals working with bereaved families.
Service Provided
For Families – listening and signposting service
for anyone who is bereaved.
For Professionals – training courses for any
professional who is likely to come into contact
with bereaved families in the course of their
work.
How To Access Service
Telephone/Website/E-mail.
Other Information
There are no service charges.
Last Updated
December 2009
59
Organisation
PACT (Parents & Children
Together)
Address
7 Southern Court, South Street, Reading, Berks,
RG1 4QS.
Contact
Housing & Community Manager.
Telephone Number
0118 9387600
Fax Number
0118 9594884
Email
xxxxxx@xxxxxxxxxxx.xxx
Website
www.pactcharity.org
Open Hours
Various drop-in times during the week.
Telephone freephone number 0800 7311 845 for
details.
Suitable for
Families with children.
Service Provided
Family resettlement support.
Community drop-in projects.
Assist children in custody.
Befriend children in care.
How To Access Service
Telephone freephone number: 0800 7311 845.
Projects across Berkshire, Buckinghamshire,
Oxfordshire & Milton Keynes.
Other Information
-
Last Updated
November 2009
60
Organisation
Relate (Mid Thames &
Buckinghamshire)
Address
Walton House, Walton Street, Aylesbury,
Buckinghamshire, HP21 7QQ.
Contact
Fiona Paine - Centre Manager.
Telephone Number
01296 427973
Fax Number
01296 425311
Email
xxxxxxxxx@xxxxxxxxx.xx.xx
Website
www.relatemtb.co.uk
Open Hours
9.30am-9.30pm (Monday - Thursday).
9.30am-3.30pm (Friday).
8.30am-1.00pm (Saturday).
Suitable for
Families. All communities, all ages.
Service Provided
Relationship Counselling.
Couple Counselling.
Family Counselling.
Sex Therapy.
Training & Education.
How To Access Service
Telephone for an appointment.
Other Information
Available throughout the whole of
Buckinghamshire and to all communities. No age
limits.
Last Updated
November 2009
61
Organisation
Social Care for Children &
Families - Buckinghamshire
County Council Social
Services
Address
County Hall, Walton Street, Aylesbury,
Buckinghamshire, HP20 1YU.
Contact
Duty Officer
Telephone Number
01296 383779
01296 383962
Fax Number
01296 387 901
Email
r&xxxxxx@xxxxxxx.xxx.xx
Website
www.buckscc.gov.uk
Open Hours
Office Hours:
9.00am-5.30pm (Monday-Thursday).
9.00am-5.00pm (Friday).
Emergency duty team available:
5.30pm-9.00am (Monday-Thursday).
5.00pm-9.00am (Friday).
24 hours at weekends.
Suitable for
Children 0-16 years.
Service Provided
Referral and assessment team for children and
families. First contact for members of the public
and other agencies, working together to support
children in need as well as in need of protection.
Offer support and advice to other relevant
agencies and organisations.
How To Access Service
Anyone can refer.
Other Information
-
Last Updated
November 2009
62
Services for Older People
63
64
Organisation
Age Concern
Buckinghamshire
Address
145 Meadowcroft, Aylesbury, Buckinghamshire,
HP19 9HH.
Contact
Mary Arnaud – Facilities Officer
Telephone Number
01296 431911
Fax Number
01296 330783
Email
xxx@xxxxxxxxxxxxxxx.xxx.xx
Website
www.ageconcernbucks.org.uk
Open Hours
9.00am – 4.00pm (Monday-Friday).
Suitable for
People who are 60 or over.
Service Provided
Information and advice.
Advocacy.
Befriending.
Toe nail clipping.
Handy Person Service
Beginners IT
Rural Day Care (by referral only).
How To Access Service
Referral only for day care. Telephone for other
services. Appointments can be made.
Other Information
Rural day care charges apply.
Last Updated
October 2009
65
Organisation
Elderly Accommodation
Counsel
Address
3rd Floor, 89 Albert Embankment, London,
SE1 7TP.
Contact
Sheila Coles – Advice Team Leader.
Telephone Number
0207 8201 343
Fax Number
0207 8203 970
Email
xxxxxxxxx@xxx.xxx.xx
Website
www.housingcare.org
Open Hours
Lines open 9.00am-5.00am (Monday-Friday).
Message Service.
Suitable for
Older People.
Service Provided
Advice and information on all forms of specialist
accommodation for older people.
Database of sheltered housing and care homes.
How To Access Service
Telephone, post, email only.
Other Information
U.K. wide service for older people, their relatives,
friends, professionals etc.
No charge for the service.
Last Updated
September 2009
66
Organisation
FirstStop
Address
-
Contact
-
Telephone Number
0800 377 7070
Fax Number
-
Email
xxxx@xxxxxxxxxxxxxxx.xxx.xx
Website
www.firststopadvice.org.uk
Open Hours
9am-5pm Monday to Friday
Suitable for
Seniors, their families & carers
Service Provided
Support and advice for seniors and an information
service for carers. Issues covered include care and
support, housing options, finance and benefits, the
law and rights relating to housing and care.
How To Access Service
Via the helpline number or the website above.
Other Information
FirstStop Care Advice is provided by Age
Concern and Help The Aged, Counsel & Care,
Elderly Accommodation Counsel and NHFA Ltd.
Any complex issues will be transferred to one of
the partner agencies for a more specialised
discussion.
Last Updated
October 2009.
67
Organisation
The Relatives and Residents
Association
Address
24 The Ivories, 6-18 Northampton Street,
London, N1 2HY.
Contact
Advice Line Manager.
Telephone Number
0207 359 8136
Fax Number
020 7226 6603
Email
xxxxxx@xxxxxx.xxx
Website
www.relres.org
Open Hours
9.30am-4.30pm (Monday-Friday).
Suitable for
Older people in Care.
Service Provided
Advice and information on all aspects of going
into residential care.
How To Access Service
Website, referral or telephone.
Other Information
There are no service charges.
Last Updated
October 2009
68
Services for Young People
69
70
Organisation
Aylesbury Youth Action
Address
Queens Park Centre, Queens Park, Aylesbury,
Buckinghamshire, HP21 7RT.
Manager.
Contact
Telephone Number
01296 421149
Fax Number
-
Email
xxxxxxxxx@xxxxxxxxxxxxxxxxxxxx.xx.xx
Website
www.aylesburyyouthaction.co.uk
Open Hours
Office: 10.00am-3.30pm (Monday-Friday).
Most projects take place after school.
Suitable for
Young people aged 14-24 years.
Service Provided
Set up and delivery of volunteering projects in
Aylesbury for young people.
How To Access Service
By informal appointment arranged by phone or
email.
Other Information
Have a Connexions access point.
Last Updated
October 2009
71
Organisation
Bucks Youth Offending
Service
Address
Walton House, Walton Street, Aylesbury,
Buckinghamshire, HP21 7QQ.
Contact
Accommodation Development Officer.
Telephone Number
01296 434624
Fax Number
01296 486321
Email
xxxxxxx@xxxxxxx.xxx.xx
xxx@xxxxxxx.xxx.xx
Website
-
Open Hours
9.00am-5.30pm (Monday-Thursday).
9.00am-5.00pm (Friday).
Suitable for
10-18 year olds.
Service Provided
Multi-agency team working with young people
(10-18 years) in contact with the Youth Justice
System. Aims to prevent and reduce offending.
Advice and support given to young people in
housing need.
How To Access Service
Referral from the Courts and the Police.
Other Information
-
Last Updated
October 2009
72
Organisation
Carers Bucks – Young
Carers
Address
Ardenham Court, Oxford Road, Aylesbury,
Buckinghamshire, HP19 8HT.
Contact
Young Carers Co-ordinator
Telephone Number
01296 392711
Fax Number
01296 392466
Email
xxxxx.xxxxx@xxxxxxxxxxx.xxx
Website
www.carers.org/carersbucks
Open Hours
9.00am-5.00pm (Monday-Friday).
Activities and Outings: various times arranged.
Suitable for
Young carers aged 6-18 in Bucks.
Service Provided
Information, support and regular breaks for
Young Carers in Buckinghamshire. Provide
practical and/or emotional support to a family
member who suffers from chronic illness,
disability or a substance misuse problem.
Connexions Personal Adviser for Young Carers
provides support for 13-18 year olds.
How To Access Service
Referral only by a professional who knows the
Young Carer and is aware of the needs which
arise from their caring role.
Other Information
No charge to Young Carers or their families,
though a refundable deposit is requested for
costly outings such as theme parks and
residentials. An initial assessment establishes
level of service to be offered, which ranges from
bi-monthly club meetings, to monthly
meetings/outings, to all of these plus 1 to 1
support.
Last Updated
September 2009.
73
Organisation
Connexions
Buckinghamshire
Address
14-16 Temple Street, Aylesbury, Bucks, HP20
2RQ.
Contact
Connexions Housing Personal Advisers.
Telephone Number
0845 217 1366
Fax Number
0845 217 1367
Email
xxxxxxxxxx@xxxxxxxxxxxxxxx.xxx.xx
Website
www.connexionsbucks.org.uk
Open Hours
9.30am-5.00pm (Mon/Wed/Thu/Fri)
10.00am-6.00pm (Tue)
Suitable for
Any young person between the ages of 13 and 19
(up to 25 with those with special needs).
Service Provided
Guidance & support on housing needs or
threatened homelessness.
Other support such as help with finding
employment, education or training; counselling,
volunteering, sexual health, teen parenting and
other issues.
How To Access Service
Self referral: drop in or telephone 0845 217 1366.
Agency referrals.
Other Information
No service charges.
Last Updated
November 2009
74
Organisation
Mediation Buckinghamshire
Address
45-47 Oxford Road, High Wycombe,
HP11 2EB.
Contact
For General Info: Business Manager.
Mediation Caseworkers: Henza or Sharon
Telephone Number
01494 520821
Fax Number
01494 520827
Email
xxxxxx@xxxxxxxxxxxxxx.xxx.xx
Website
www.mediationbucks.org.uk
Open Hours
9.30am-5.00pm (Monday-Friday).
Suitable for
Neighbours with disputes and young people and
their families.
Service Provided
1) Mediation to improve relationships between
neighbours especially where disputes have been
over boundaries, children’s behaviour & access to
property.
2) “Room To Talk” mediation for young people
falling out with their families.
3) Work place mediation and general commercial
mediation (e.g. small claims disputes).
How To Access Service
Referral by AVDC Housing Needs and Advice
Section (Service Level Agreement in place).
Other Information
Mediators visit clients in their homes or at a
convenient venue nearby. Joint meetings are
usually at a neutral venue.
No service charges to clients covered by our
arrangement with AVDC (NB this does not
generally extend to commercial or workplace
mediation).
Last Updated
November 2009
75
Organisation
Social Care for Children &
Families – Leaving Care
Services
Address
2a Pebble Lane, Aylesbury, Buckinghamshire,
HP20 2JH.
Contact
Assistant Team Manager
Telephone Number
01296 387709
Fax Number
01296 395471
Email
xxxxxxx@xxxxxxx.xxx.xx
Website
-
Open Hours
9.00am-5.00pm (Monday-Friday)
Suitable for
16-21 year olds who have been in care and
preparing to leave care. (Up to 24 years old if still
in full-time education).
Must have been in care for at least 13 weeks and
fit the criteria for being a Care leaver.
Service Provided
Independent advice and assistance with finding
accommodation, employment and claiming
benefits.
How To Access Service
Referred by Social Services. Appointments, drop-
in service.
Other Information
-
Last Updated
October 2009
76
Organisation
Way In Youth Counselling
Agency
Address
60 High Street, Sills Yard, Chesham,
Buckinghamshire, HP5 1EP.
Contact
Project Manager.
Telephone Number
01494 791177
Fax Number
01494 792202
Email
xxxxxxxxxx@xxxxxxx.xxx.xx
Website
www.way-in.org.uk
Open Hours
Monday
10.00am-7.00pm
Tuesday
10.00am-9.30pm
Wednesday 10.00am-5.00pm
Thursday
10.00am-9.30pm
Friday
10.00am-2.00pm
Saturday
2.00pm-4.00pm
Suitable for
11-25 year olds.
Service Provided
Counselling.
Information on various issues.
Sexual Health Clinic & Information.
Free condoms.
Pregnancy Testing.
Connexions access point.
How To Access Service
Drop-in, telephone, email or referrals (self or
other).
Other Information
-
Last Updated
October 2009
77
Organisation
Youth Concern “Uptown
Coffee Bar” (Aylesbury
Homeless Action Group)
Address
Uptown Coffee Bar, Whitehill Lane, Aylesbury,
Bucks, HP19 8FL.
Contact
Fran Borg Wheeler.
Telephone Number
01296 431183
Fax Number
-
Email
xxxx@xxxxxx.xxx.xx
Website
www.uptown.org.uk
Open Hours
Mondays: Appointments only
Tue-Sat: 12.00pm – 6.00pm (drop in).
Suitable for
13-25 year olds
Service Provided
Drop-in for young people. Support, advice &
referrals to specialist agencies. Referrals to longer
term housing, resettlement & tenancy sustainment
support. Free internet access. Support around
finding employment, help with CV writing.
Counselling. Laundry, showers and free food for
homeless young people. Music, sport, drama,
allotment project and pool table.
How To Access Service
Drop-in or self/referral.
Other Information
No charges for use of facilities or advice.
Last Updated
January 2010.
78
Organisation
Youth Enquiry Service
Address
52 Frogmoor, High Wycombe, Buckinghamshire,
HP13 5DG.
Contact
-
Telephone Number
01494 437373
Fax Number
01494 452853
Email
xxxxxxxxx@xxxxxxxxxx.xxx.xx
Website
www.yeswycombe.org.uk
Open Hours
11.00am-5.00pm (Monday-Thursday).
12.00pm-3.00pm (Friday/Saturday).
Suitable for
Young people aged between 13-25 years old in
High Wycombe, Buckinghamshire, and the
surrounding area.
Service Provided
Free and confidential information.
Support and counselling.
How To Access Service
Drop in or phone.
Other Information
-
Last Updated
September 2009
79
Organisation
Youth Services – Wendover
Address
Wendover Youth Centre, The John Colet School,
Wharf Road, Wendover, Buckinghamshire, HP22
6HF.
Contact
Susan Rivett – Senior Practitioner
Jane Nicholson - Youth Worker
Telephone Number
01296 422091
Fax Number
01296 420730
Email
xxxxxxx@xxxxxxx.xxx.xx
xxxxxxxxxx@xxxxxxx.xxx.xx
Website
http://www.buckscc.gov.uk/sites/bcc/youth/young
_people.page
Open Hours
7.00pm - 9.00pm (Tuesday, Thursday).
Suitable for
Young people aged 13-19 years.
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore the options.
How To Access Service
Drop - in
Other Information
The service is open to all young people.
Offers Duke of Edinburgh Award on Tuesday
evenings
Last Updated
November 2009
80
Organisation
Youth Services – Wing
Address
Wing Youth Centre, Cottesloe School, Aylesbury
Road, Wing, Leighton Buzzard, Beds, LU7 0NY.
Contact
Susan Rivett – Senior Practitioner
Jane Nicholson - Youth Worker
Telephone Number
01296 422091
Fax Number
01296 420730
Email
xxxxxxx@xxxxxxx.xxx.xx
xxxxxxxxxx@xxxxxxx.xxx.xx
Website
www.buckscc.gov.uk/sites/bcc/youth/young_peop
le.page
Open Hours
7.00pm - 9.00pm (Thursday).
Suitable for
Young people aged 13-19 years.
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore the options.
How To Access Service
Drop - in
Other Information
The service is open to all young people.
Offers Duke of Edinburgh Award as well
Last Updated
November 2009
81
Organisation
Youth Services – Aylesbury
Multicultural Centre
Address
Cultural Sounds, Aylesbury Multicultural Centre,
Friarscroft Way, Aylesbury, Bucks, HP20 2TE.
Contact
Sunil Takodra – Leader in Charge
Telephone Number
07970 293717
Fax Number
01296 420730
Email
-
Website
www.buckscc.gov.uk/youth
Open Hours
7.00pm – 9.00pm Friday
Suitable for
Young people aged 13-19 years
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore options.
How To Access Service
Drop in
Other Information
The service is open to all young people.
Concentrate mainly on music production.
Last Updated
November 2009
82
Organisation
Youth Services – Aylesbury
– Elmhurst Youth Club
Address
Elmhurst Youth Club, Alfred Rose Community
Centre, Dunsham Lane, Aylesbury, Bucks, HP20
2ER.
Contact
Leigh Smith – Leader in Charge
Telephone Number
07931 833838
Fax Number
01296 420730
Email
-
Website
www.buckscc.gov.uk/youth
Open Hours
7.00pm – 9.00pm Wednesday
Suitable for
Young people aged 13-19 years
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore options.
How To Access Service
Drop in
Other Information
The service is open to all young people.
Last Updated
November 2009
83
Organisation
Youth Services – Aylesbury-
Grange Youth Centre
Address
Grange Youth Centre, Wendover Way,
Aylesbury, Bucks, HP21 7NH.
Contact
Ben Clements – Youth Worker
Telephone Number
01296 422091
Fax Number
01296 420730
Email
xxxxxxxxx@xxxxxxx.xxx.xx
Website
www.buckscc.gov.uk/youth
Open Hours
6.30pm – 8.30pm Monday (Special Needs Group)
7.00pm – 9.30pm Tuesday (Year 10 & Year 11
Group)
7.00pm – 9.30pm Wednesday (Duke of
Edinburgh’s Award Open Award Centre)
7.00pm – 9.30pm Thursday (Year 8 & Year 9
Group)
7.00pm – 9.30pm Friday (Youth Council Group)
Suitable for
Young people aged 13-19 years (see above)
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore options.
How To Access Service
Drop in
Other Information
The service is open to all young people.
Concentrate mainly on pupils of the Grange
School.
Last Updated
November 2009
84
Organisation
Youth Services – Aylesbury-
Prebendal Farm Youth Club
Address
Prebendal Farm Community Centre, Somerville
Way, Aylesbury, Bucks, HP19 7QW.
Contact
Lesley Manka – Leader in Charge
Telephone Number
07734 278341
Fax Number
01296 420730
Email
-
Website
www.buckscc.gov.uk/youth
Open Hours
7.00pm – 9.00pm Tuesday
Suitable for
Young people aged 13-19 years
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore options.
How To Access Service
Drop in
Other Information
The service is open to all young people.
Last Updated
November 2009
85
Organisation
Youth Services – Aylesbury-
Quarrendon Youth Centre
Address
Quarrendon Youth Centre, Holman Street,
Aylesbury, Bucks, HP19 9PG.
Contact
Leigh Smith – Leader in Charge
Telephone Number
07931 833838
Fax Number
01296 420730
Email
-
Website
www.buckscc.gov.uk/youth
Open Hours
7.00pm – 9.00pm Thursday (Arts Award Group)
Suitable for
Young people aged 13-19 years
Service Provided
Youth Services
Signpost young people to appropriate services
and help young people explore options.
How To Access Service
Drop in
Other Information
The service is open to all young people.
Concentrate mainly on achievement of Arts
Award.
Last Updated
November 2009
86
Support & Advice Agencies
87
88
Organisation
Adult Social Care, Physical,
Sensory Disability Team –
Buckinghamshire County Council
Address
Council Offices, King George V Road,
Amersham, Buckinghamshire, HP6 5BN.
Contact
Senior Specialist Social Worker (HIV/AIDS).
Telephone Number
01494 586441
Fax Number
01494 586898
Email
xxxxxxx@xxxxxxx.xxx.xx
Website
www.buckscc.gov.uk
Open Hours
09.00am-5.30pm (Monday-Thursday).
09.00am-5.00pm (Friday).
Suitable for
People living or affected by HIV/AIDS.
Service Provided
Information, advice and assistance; home support;
support for carers; child care; contact with all
health services; emotional support/counselling;
advice of welfare benefits; specialist liaison (e.g.
services that are specifically for members of black
and ethnic groups, lesbian, gay, bisexual,
transgender communities); referrals to specialist
drug agencies.
How To Access Service
Contact the HIV social worker directly at the
Chiltern Office. Referral from other agencies.
Other Information
No service charges for giving information,
advice, assessing needs or arranging community
care services. Financial assessment may be
required once assessment has been completed to
contribute to costs of care.
Last Updated
September 2009
89
Organisation
Asian Link Counselling –
Oxfordshire &
Buckinghamshire NHS
Mental Health Trust
Address
Lynton House Surgery, 43 London Road, High
Wycombe, Buckinghamshire, HP11 1BP.
Contact
Asian Link Counsellor.
Telephone Number
01494 539223
Fax Number
01494 447070
Email
-
Website
-
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Asian Adults aged 18 plus.
Service Provided
Making services accessible to Asian Clients with
mental health problems.
Assessing Clients needs and providing
counselling.
How To Access Service
Referral from other agencies or health services.
Other Information
Clients need to be registered with the G.P
practices in the High Wycombe area.
No service charges.
Last Updated
April 2007.
90
Organisation
Assertive Outreach Team
(AOT) – Oxfordshire &
Buckinghamshire Mental
Health Trust (OBMH)
Address
A.O.T. Mid Bucks Office, The Gatehouse, Tindal
Centre, Aylesbury, Buckinghamshire, HP20 1HU.
Contact
Team Manager.
Telephone Number
01296 565953
Fax Number
01296 565932
Email
-
Website
-
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
People experiencing mental health problems who
have had difficulty engaging with services.
People aged 16-64 years.
Service Provided
Specialist Community Mental Health Service.
Address all needs.
How To Access Service
Referral via Community Mental Health Teams/
Secondary Services.
Other Information
-
Last Updated
October 2009
91
Organisation
Aylesbury Vale Advocates
(AVA)
Address
Pembroke Court, 28 Cambridge Street,
Aylesbury, Buckinghamshire, HP20 1RS.
Contact
Manager.
Telephone Number
01296 432313
Fax Number
01296 432313
Email
xxxxxxx@xxxxxxxxxxxx.xxx.xx
Website
www.av-advocates.org.uk
Open Hours
10.00am-2.00pm (Monday-Thursday).
Answer phone at other times.
Suitable for
Adults aged between 18-65 years with
communication difficulties (for example mental
health problems or learning disability).
Service Provided
AVA provides co-ordinators and volunteer
advocates to speak up on behalf of people with
communication difficulties to ensure that their
views are heard and to support their rights as
individuals.
How To Access Service
Referral/self-referral.
Other Information
Services are free.
Must be a resident in the Aylesbury Vale area.
Last Updated
September 2009.
92
Organisation
Aylesbury Vale Racial
Equality & Human Rights
Council
Address
c/o Buckinghamshire County Council, Old
County Hall, Aylesbury, Buckinghamshire,
HP20 1UA.
Contact
Director.
Telephone Number
01296 425334
Fax Number
01296 425334
Email
xxxxxxx@xxxxx.xxx.xx
Website
-
Open Hours
9.30am-5.00pm (Monday-Thursday).
9.30am-4.30pm (Friday).
Suitable for
General public, particularly people from minority
ethnic communities.
Service Provided
Advice, information and casework service on
racial discrimination, racial harassment, welfare
rights, employment, immigration, nationality and
human rights.
Advice on education, housing and women’s
issues.
Promote good race relations, equality of
opportunity and work towards the elimination of
racial discrimination.
How To Access Service
Referral or Self Referral or by arranged
appointments.
Other Information
Services free of charge for people living or
working in Aylesbury Vale District area.
Last Updated
September 2009.
93
Organisation
Aylesbury Vale Rape Crisis
Address
PO Box 268, Aylesbury, Buckinghamshire,
HP22 6SA.
Contact
Manager.
Telephone Number
01296 392468
Fax Number
-
Email
xxxxxxx@xxxx.xxx.xx – Client Support.
xxxx@xxxx.xxx.xx - Business.
Website
www.avrc.org.uk
Open Hours
Messages left on the answerphone are returned
within one working day and discretion is assured.
Suitable for
Women over 16 affected by sexual abuse recently
or in the past. Support for carers and mothers of
abused children. For women who live, work or
study in Aylesbury Vale.
Service Provided
Provide counselling, information, advocacy and
practical help including attending appointments.
Support also provided by telephone and email.
No service charges.
How To Access Service
Self-referral by telephone, letter or email.
Other Information
Appointments are by arrangement and are offered
during the day, evenings and Saturday mornings.
Client email includes making appointments and
online support.
Last Updated
October 2009.
94
Organisation
Aylesbury Vineyard
Storehouse
Address
Unit 8, Osier Way, Park Street Industrial Estate,
Aylesbury, Buckinghamshire, HP20 1EB.
Contact
Storehouse Co-Ordinator.
Telephone Number
01296 424440
Fax Number
-
Email
xxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx
Website
www.aylesburyvineyard.org.uk
Open Hours
9.45am-11.30am (Tuesdays and Thursdays term-
time. Opening times in school holidays may vary.
Please contact us for up to date information.
Suitable for
Anyone who is in need of clothes and furniture.
Service Provided
Provide good quality second hand clothes, baby
equipment, bedding and furniture and a one off
emergency food parcel for people who find
themselves in need.
How To Access Service
Referrals from a variety of agencies.
Drop in at opening times.
Out of hours appointments are available.
Other Information
Part of the Aylesbury Vineyard Church.
No age limits.
Last Updated
November 2009
95
Organisation
Aylesbury Women’s Aid
Address
PO Box 85, Aylesbury, Buckinghamshire, HP21
8WA.
Telephone Number
01296 436827 (Refuge)
01296 437777 (Outreach, Freedom Programme,
Independent Domestic Violence Advisor)
Fax Number
01296 429499
Email
xxxxxx@xxxxx.xxxxx.xx.xx
Website
-
Open Hours
9.00am-5.00pm (non-emergency, Mon-Fri).
24 hour emergency – Samaritans 01494 432000.
Suitable for
Women who are or have been abused by their
partner/ex partner or other relatives. Women
fleeing forced marriage.
Service Provided
Emergency supported accommodation in
Aylesbury or referrals to other areas.
Outreach and aftercare for women living in their
own homes.
Both these services include support, information,
advocacy, safety planning and practical
assistance.
Referrals to Freedom Programmes across
Buckinghamshire.
Referrals to Children’s Therapeutic Sessions.
How To Access Service
Self referral or referral from other agencies.
Other Information
Aylesbury Women’s Aid services are accessible
to all women and children who are experiencing
or have experienced domestic violence regardless
of their race, age, disability, sexuality, nationality,
religion or cultural beliefs.
Last Updated
September 2009
96
Organisation
Bucks Vision (the new name
for B.A.B.)
Address
143 Meadowcroft, Aylesbury, Buckinghamshire,
HP19 9HH.
Contact
Kiera Bentley – Chief Executive Officer.
Telephone Number
01296 487556
Fax Number
-
Email
xxxxxxxx@xxxxxxxxxxx.xx.xx
Website
www.bucksvision.co.uk
Open Hours
9.00am-4.30pm (Monday-Thursday)
9.00am-4.00pm (Friday)
Suitable for
Visually impaired people.
All ages.
Service Provided
Resource room to demonstrate specialist
equipment for people experiencing sight loss.
Qualified rehabilitation workers to give advice
and training on daily living skills and mobility.
Social activities.
How To Access Service
Self-referral or referral from other agencies.
Other Information
Registered Charity.
Please ring to make an appointment if you wish to
visit our Resource Room.
Last Updated
October 2009
97
Organisation
Carers Bucks
Address
Ardenham Court, Oxford Road, Aylesbury,
Buckinghamshire, HP19 8HT and
Wycombe House, 9 Amersham Hill, High
Wycombe, Bucks, HP13 6NR.
Contact
-
Telephone Number
01296 392711 or 01494 463536
Fax Number
01296 392466 or 01494 539989
Email
xxxx@xxxxxxxxxxx.xxx
Website
www.carersbucks.org
Open Hours
9.00am-5.00pm (Monday-Thursday).
9.00am-4.30pm (Fridays)
Suitable for
Unpaid family carers who care for a friend or
relative.
Service Provided
Information, advice, training, support groups,
advocacy, newsletters, emotional support.
How To Access Service
By telephone, email, fax, letter, drop-in or via
website.
Other Information
Specialist workers for those caring for someone
with mental health problems, for black and
minority ethnic carers and for young carers.
Last Updated
November 2009
98
Organisation
Carers UK
Address
20 Great Dover Street, London, SE1 4LX.
Contact
Advice & Information Manager.
Telephone Number
020 7378 4999
Fax Number
020 7378 9781
Email
xxxx@xxxxxxxx.xxx or for advice,
xxxxxxxxxx@xxxxxxxx.xxx
Website
www.carersuk.org
Open Hours
10.00am-12.00pm, 2.00pm-4.00pm
(Wednesday-Thursday).
Suitable for
Carers.
Service Provided
Freephone helpline on 0808 808 7777.
Aim to improve caring lives.
Provide advice about caring situations.
How To Access Service
Self-referral.
Other Information
No age limits.
No service charges.
No local connection required.
Last Updated
November 2009
99
Organisation
Citizens Advice Bureau –
Aylesbury
Address
2 Pebble Lane, Aylesbury, Buckinghamshire,
HP20 2JH.
Contact
Bureau Manager.
Telephone Number
Advice: 0844 499 4714
Appointment: 01296 425469
Fax Number
01296 338075
Email
xxxxxx@xxxxxxxxxxxx.xxxxxx.xxx.xx
Website
www.citizensadvice.org.uk
Open Hours
10.00am-13.30pm - Drop-in sessions
(Monday/Tuesday/Thursdays).
10.00am-14.00pm – Telephone advice
(Monday/Tuesday/Thursdays).
Appointments only Wednesday and Friday.
Suitable for
All citizens of Aylesbury and surrounding district.
Service Provided
General advice and information.
Specialist advice in money advice and
employment.
How To Access Service
Drop in/telephone/appointment.
Other Information
-
Last Updated
January 2010
100
Organisation
Citizens Advice Bureau –
Buckingham, Winslow and
District.
Address
Wheeldon House, Market Hill, Buckingham,
MK18 1JX.
Contact
Manager.
Telephone Number
01280 816 707
Fax Number
01280 824 494
Email
xxxxx@xxxxxxxxxxxxx.xxx.xx
Website
-
Open Hours
10.00am-1.00pm (Monday).
10.00am-3.00pm (Tuesday-Wednesday).
Appointments only 1.00pm-3.00pm.
Thursdays 12noon till 5pm.
Fridays 10.00am-1.00pm.
1st & 3rd Sat of each month 9.30 till 12.30
Suitable for
Available to everyone.
Service Provided
Offers free, confidential, impartial and
independent advice. Help solve problems which
are central to people's lives, including debt and
consumer issues, benefits, housing, legal matters,
employment, and immigration. Advisers can help
fill out forms, write letters, negotiate with
creditors and represent clients at court or tribunal.
How To Access Service
Drop-in, telephone or write in.
Other Information
-
Last Updated
September 2009
101
Organisation
Connection Floating
Support
Address
Claydon House, Suite 14, Edison Road, Rabans
Lane, Aylesbury, HP19 8TE.
Contact
Team Manager
Telephone Number
01296 484322
Fax Number
01296 436542
Email
xxxxxxxxxxxxxx@xxxxxxxxxxxx.xxx
Website
www.connectionfs.org
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Over 16 years old (with or without dependent
children).
Service Provided
Floating support to clients by the means of
planned support with visits either to their home or
an agreed suitable venue. Advice on housing and
tenancy issues. Help with benefit claims,
budgeting skills and accessing debt advice.
Help with life skills, problem solving and
emotional support. Resettlement and training.
Aim to enable people to live successfully within
the community.
How To Access Service
Referral only. Accept referrals via statutory or
voluntary organisations. Welcome self referrals.
Other Information
Open to all client groups, there is no charge for
the service. We require clients being aware of the
referral being made. Clients must be residing
within the Buckinghamshire area.
Last Updated
October 2009.
102
Organisation
The Crescent Support
Group
Address
19 Russell Avenue, St Albans, AL3 7JE.
Contact
Support Worker (Bucks).
Telephone Number
07903 868525 or 01727 842532
Fax Number
07092 163874
Email
xxx@xxxxxxxxxxx.xxx.xx
Website
www.thecrescent.org.uk
Open Hours
10.30am-3.30pm (Wednesdays in Aylesbury).
11.00am-2.00pm (alternate Tuesdays in High
Wycombe)
11.00am-6.00pm (Monday–Friday in St Albans).
Suitable for
People living with/affected by HIV who are aged
over 17.
Service Provided
Care and support both by and for people living
with HIV, their partners, families and friends in
and around Buckinghamshire and Hertfordshire.
Provide social support, access to hardship grants,
complementary therapies to people living with
HIV.
How To Access Service
Drop in to 9 Pennefather Court, Aylesbury,
between the opening times above. Otherwise,
contact to arrange appointment.
Other Information
Currently expanding in Buckinghamshire.
Updated information will always be shown on the
website. Clients need to be based in
Buckinghamshire or Hertfordshire. No service
charges.
Last Updated
September 2009
103
Organisation
Crisis and Crisis Changing
Lives
Address
66 Commercial Street, London, E1 6LT.
Contact
Project Manager Crisis Changing Lives.
Telephone Number
0870 011 3335
Fax Number
0870 011 3336
Email
xxxxxxxxx@xxxxxx.xxx.xx
xxxxxxxx.xxxxx@xxxxxx.xxx.xx
Website
www.crisis.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Single homeless people, aged 18 plus.
Service Provided
Changing lives is a nationwide funding
programme for vocational progression, providing
tools/equipment for courses, going back to work,
and business start up for individuals.
How To Access Service
Via email, website or telephone.
Other Information
Changing lives is application based.
Crisis campaigns and researches on behalf of
single homeless people.
Other projects include the activity centre in
London and Newcastle and the National Bond
Scheme.
Last Updated
January 2010
104
Organisation
Cruse Bereavement Care
Address
The Methodist Church, Buckingham Street,
Aylesbury, Buckinghamshire, HP20 2NQ.
Contact
Chairman.
Telephone Number
01296 425757
Fax Number
-
Email
xxxxxxx@xxxxxxxxxx.xxx.xx
Website
www.crusebucks.org.uk
Open Hours
An answer machine is always available.
Suitable for
Children and Adults.
Anyone who is bereaved in the Aylesbury area.
Service Provided
Bereavement support and counselling at home or
at other designated premises e.g. at the Dove
Centre.
How To Access Service
By telephone.
Other Information
Our service is available to anyone regardless of
age who has suffered bereavement.
Last Updated
January 2010.
105
Organisation
The Dove Centre
Address
4 Temple Street, Aylesbury, Buckinghamshire,
HP21 2RD.
Contact
-
Telephone Number
01296 393831
Fax Number
01296 393831
Email
xxxxxxxxxx@xxxxxxxxx.xxx.xx
Website
www.bucksmind.org.uk
Open Hours
9.00am-8.30pm (Monday-Thursday).
9.00am-3.30pm (Friday).
Suitable for
Adults and younger people aged 16 plus.
Service Provided
Counselling.
How To Access Service
Self-referral.
GP referral.
Or via contracts with local companies/
organisations.
Other Information
Contribution required (if GP or self referred).
Last Updated
January 2010.
106
Organisation
The Gap Project
Address
23 Park End Street, Oxford, OX1 1HU.
Contact
Carolyn Woodcock
Telephone Number
01865 201818
Fax Number
01865 798064
Email
xxxxx@xxxxxxxxxxxx.xxx
Website
www.thegapoxford.org
Open Hours
9.00am-3.00pm (Monday-Friday).
Suitable for
Main focus group 16-25 years old.
Facilities are also available to anyone over 25.
Service Provided
Direct access to day services for homeless and
vulnerably housed people.
Breakfast, lunch, laundry, showers, tea/coffee,
and newspapers provided.
How To Access Service
Direct access, drop in or telephone.
Other Information
Other services include, support for substance
misuse issues, resettlement, Mental Health drop-
in, program of activities and a fully equipped I.T.
suite.
Last Updated
September 2009.
107
Organisation
Healthy Living Centre
Address
Unit 1, Walton Court Shopping Centre, Hannon
Road, Aylesbury, Buckinghamshire, HP21 8TJ.
Contact
Chief Officer/or Community Development
Officer
Telephone Number
01296 334562 reception
Fax Number
01296 336280
Email
xxxx@xxxxxxxxxxxxxxxxxxx.xxx
Website
www.healthylivingcentre.com
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
All ages.
Service Provided
A range of services and opportunities through
three themes of work:-
• Health improvement.
• Learning and work.
• Community development.
Also run South West Aylesbury and Southcourt
Children’s Centres.
Examples of services include: benefit and debt
advice, adult learning courses, café, crèche,
computer suite, parent and toddler groups, a range
of activities and courses.
How To Access Service
Drop into reception for further information or
telephone 01296 334562.
Other Information
Services are available for people from South
Court, Walton Court and surrounding areas. For
further information on the services and activities
available please telephone.
Last Updated
October 2009
108
Organisation
Housing Interaction Trust
Address
60 High Street, Chesham, Buckinghamshire, HP5
1EP.
Contact
Project Manager.
Telephone Number
01494 792870
Fax Number
01949 792202
Email
xxx@xxxxxxxxx.xx.xx
Website
housinginteraction.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Young people aged 16-25.
Service Provided
A range of housing advice and support services.
How To Access Service
Drop-in or referral.
Telephone to arrange an appointment.
Other Information
Services provided:
Leaving Care: A supported lodgings scheme for
16-18 year olds leaving care.
Muse: An independent accommodation project,
which aims to help local young people with
medium support needs into independent living.
Outreach: A project aimed at reducing youth
homelessness in the area by visiting local schools
and providing free of charge sessions to year 10
and 11 pupils.
Social and Cultural Awareness Group: A
social inclusion group that aims to open up
opportunities for socially isolated young people
and gain access to cultural places.
Homeless advice service to all young people.
Last Updated
November 2009
109
Organisation
The Hub
Address
The Methodist Church, Buckingham Street,
Aylesbury, Bucks
Contact
Telephone Number
07908400064
Fax Number
Email
xxxxxxxxxxx@xxxxxxx.xxx
Website
Open Hours
11.00am to 2.00pm (Mondays, Wednesdays and
Fridays).
Suitable for
Suitable for anyone aged 18 – 65 who are
homeless or were homeless or inadequately
housed.
Service Provided
Day Centre provision, a place to have a sandwich
lunch and occasional a hot lunch at minimal cost,
read papers, relax and if needed obtain
information on other agencies offering advice and
services on related issues such as housing, drugs
and alcohol support, benefits advice, training.
How To Access Service
Direct access at the Methodist Centre during our
opening times.
Other Information
Last Updated
April 2010
110
Organisation
Joint Service Housing
Advice Office
Address
HQ Land Command, Erskine Barracks, Wilton,
Salisbury, Wilts, SP2 0AG.
Contact
-
Telephone Number
01722 436575
Fax Number
01722 436577
Email
xxxxxxxxxxxxxxxx@xxx.xx
Website
www.mod.uk/jshao
Open Hours
9.00am-5.00pm (Monday-Thursday)
9.00am-4.00pm (Friday)
Suitable for
Current members of the Armed Forces and their
dependents. Ex-Service personnel and their
dependents who are still occupying Service
accommodation.
Service Provided
Advice and information on civilian housing and
some placement through Housing Associations.
How To Access Service
By telephone or fax.
Letter or email.
Other Information
Client group is exclusively current members of
the Armed Forces and their dependents.
(See SSAFA for ex service personnel).
Last Updated
September 2009
111
Organisation
Learning Disability Helpline
(Mencap)
Address
4 Swan Courtyard, Coventry Road, Birmingham
B26 1BU
Contact
Telephone Number
0808 808 1111
Fax Number
0121 707 3019
Email
xxxx@xxxxxx.xxx.xx
Website
www.mencap.org.uk
Open Hours
9am to 10pm Monday to Friday. No weekends or
bank holidays (England Helpline only).
Suitable for
People with a learning disability, their families
and carers. Anyone wanting to know about
learning disability issues and services.
Service Provided
Advice and information about: community care,
benefits, education, jobs, housing, holidays,
family and personal relationships.
How To Access Service
Via telephone or email
Other Information
The Learning Disability Helpline is made up of a
telephone helpline, community based advisers
and the Mencap website.
Last Updated
March 2010
112
Organisation
Mankind Initiative
Address
Flook House, Belvedere Road, Taunton,
Somerset, TA1 1BT.
Contact
Administration Officer.
Telephone Number
01823 334 244
Fax Number
-
Email
xxxxx@xxxxxxx.xxx.xx
Website
www.mankind.org.uk
Open Hours
10.00am – 4.00pm (Monday – Friday).
7.00pm - 9.00pm (Monday – Friday) - Evening
Helpline.
Suitable for
Male victims of domestic violence and/or abuse
and their children.
Service Provided
Our helpline is manned by trained people who
give information and support on all aspects of
domestic abuse including reporting incidents,
police procedures, housing, benefits and
injunctions.
We refer people to refuges, local authorities and
other support services where appropriate.
How To Access Service
By telephone.
Other Information
The Mankind Initiative is a charity providing help
and information to male victims of domestic
abuse or domestic violence.
Last Updated
October 2009.
113
Organisation
National Probation Service
Address
2A Wynne Jones Centre, Walton Road,
Aylesbury, Buckinghamshire, HP21 7RL.
Contact
Housing Advice
Telephone Number
01296 483174
Fax Number
-
Email
-
Website
www.thamesvalleyprobation.gov.uk
Open Hours
-
Suitable for
Any offenders under the statutory supervision of
the Probation Service.
Service Provided
Housing Advice, Advocacy and Placement
Service.
How To Access Service
By referral only.
Other Information
Adviser available by appointment only, following
a referral.
Last Updated
October 2009.
114
Organisation
North East & West
Community Mental Health
Team – Oxfordshire &
Buckinghamshire Mental
Health Team
Address
Manor House, Bierton Road, Aylesbury,
Buckinghamshire, HP20 1EG.
Contact
Housing Support.
Telephone Number
01296 565394
Fax Number
01296 399703
Email
-
Website
-
Open Hours
9.00am-5.30pm (Monday-Friday).
Suitable for
Adults aged 18-65 years old with mental health
problems.
Service Provided
Housing support for people with mental health
problems.
How To Access Service
Referral/Self-referral.
Other Information
-
Last Updated
January 2010
115
Organisation
Resettlement Plus Helpline,
Nacro
Address
169 Clapham Road, London, SW9 0PU.
Contact
-
Telephone Number
020 7840 6464
0800 0181 259 (freephone for prisoners, ex-
offenders and their families)
Fax Number
020 7840 6420
Email
xxxxxxxx@xxxxx.xxx.xx
Website
www.nacro.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Prisoners, ex-offenders, their families and friends
and advice workers.
Service Provided
Advice and information service for prisoners and
ex-offenders on resettlement issues, including
housing, employment, education and training.
Offer advice and have a nationwide database for
local services, including housing providers,
advice services and training providers.
How To Access Service
Telephone, write or email for advice.
Other Information
No service charges.
No Local Connection required.
Last Updated
October 2009
116
Organisation
Samaritans (Chiltern
Branch)
Address
149 Station Road, Amersham, Buckinghamshire,
HP6 5DJ.
Contact
Director.
Telephone Number
0845 7909 090
Fax Number
-
Email
xx@xxxxxxxxxx.xxx.xx
Website
www.samaritans.org
Open Hours
24-hour helpline.
Drop in 10am-10pm.
Suitable for
Anyone experiencing distress or despair.
Service Provided
Confidential emotional support for those
experiencing distress or despair, including
feelings of suicide.
How To Access Service
By Telephone (24 hours), email, and drop-in.
Other Information
-
Last Updated
October 2009.
117
Organisation
Shelter (Milton Keynes)
Address
Milton Keynes Housing Aid Centre, The Food
Centre, 793 Avebury Boulevard, Milton Keynes,
MK9 3JT.
Contact
Helene Vancliff – Area Manager.
Telephone Number
0344 515 1876
Fax Number
0344 515 2926
Email
xxxxxxx@xxxxxxx.xxx.xx
Website
www.shelter.org.uk
Open Hours
9.30am-4.00pm (Monday, Tuesday, Thursday,
Friday).
Suitable for
Homeless people/people in housing need.
Anyone with housing problems.
Service Provided
Give advice to people seeking accommodation, or
who have housing problems in the Milton Keynes
area. Lodgings service for single, homeless
people. National Housing Advisory Service
(NHAS) line to local Citizen’s Advice Bureau’s.
County Court Desk advice at Milton Keynes
County Court and Bedford County Court.
How To Access Service
By telephone.
Appointments allocated on the day.
Other Information
Shelterline: 0808 800 4444 (Free Housing
Helpline).
Last Updated
October 2009.
118
Organisation
Shelter Thames Valley
(Slough)
Address
27 Church Street, Slough, Berkshire, SL1 1PL.
Contact
Rose Abu-Najmeh, Service Administrator
Telephone Number
0344 515 1380
Fax Number
01753 518954
Email
xxxxxx@xxxxxxx.xxx.xx
Website
www.shelter.org.uk
Open Hours
9.30am-1.00pm (Drop-in, Monday-Friday).
Suitable for
People experiencing housing, welfare benefit or
debt difficulty.
Service Provided
Provide a free, confidential, independent
specialist housing, welfare benefit and debt
advice service to people with housing, welfare
benefit and debt problems in the Thames Valley
area.
How To Access Service
Drop in or write in.
Other Information
For urgent out of hours service call:
Shelterline 0808 800 4444.
Last Updated
November 2009
119
Organisation
SSAFA (Soldiers, Sailors,
Airmen & Families
Association) Forces Help’s
Housing Advisory Service
Address
3 St Andrew’s Court, Wellington Street, Thame,
Oxon, OX9 3WT.
Contact
Housing Officer (Information).
Telephone Number
01844 218349 (24 hrs)
Fax Number
-
Email
xxxxxxxxxxxxxxx@xxxxx.xxx.xx
Website
www.ssafa.org.uk
Open Hours
9.00am-5.00pm (Monday-Friday).
Suitable for
Ex service personnel and their families.
Service Provided
Housing Advisory Service.
How To Access Service
By phone.
Other Information
(See Joint Service Housing Advice for services
for current members of the Armed Forces).
Last Updated
January 2010.
120
Organisation
Thames Valley Police
Address
Aylesbury Police Station, Wendover Road,
Aylesbury, Buckinghamshire, HP21 7LA.
Contact
Protecting Vulnerable Persons – Domestic Abuse
Unit.
Telephone Number
0845 8505 505
Fax Number
-
Email
-
Website
www.bucksdomesticabuse-noexcuses.com
www.thamesvalleypolice.uk
Open Hours
Monday-Friday.
There is an answer phone available throughout
the day and at weekends to leave a message and
calls will be returned.
Suitable for
People experiencing domestic violence.
Service Provided
Specialist Domestic Abuse Officers offer support
& advice in relation to crimes of domestic assault.
How To Access Service
By telephone.
Other Information
Telephone
999 for
Police if in an
emergency.
Last Updated
February 2010
121
Organisation
Turning Point
Address
Turning Point, The Centre, 2-10 Bridge Street,
Reading, Berkshire, RG1 2LU.
Contact
Service Administrator
Telephone Number
0118 958 5631
Fax Number
0871 208 1098
Email
xxxx.xxxxxxx@xxxxxxxxxxxxx.xx.xx
Website
www.turning-point.co.uk
Open Hours
9.00am-5.00pm (Monday-Thursday).
9.00am-4.30pm (Friday).
Suitable for
People aged 16-18 on Job Seekers Allowance.
People aged 18 plus.
Service Provided
Education, training and employment support for
people with a history of substance misuse,
offending behaviour and homelessness issues.
How To Access Service
Referral from other agencies.
Self-referral.
Other Information
No charges for service.
Last Updated
October 2009
122
Organisation
Welfare Benefits Team –
Buckinghamshire County
Council
Address
6th floor, County Hall, Aylesbury,
Buckinghamshire, HP20 1YU.
Contact
Welfare Benefits Team Leader.
Telephone Number
01296 382309
Fax Number
01296 382495
Email
xxxxxxxx@xxxxxxx.xxx.xx
Website
www.buckscc.gov.uk
Open Hours
9.00am-5.30pm (Monday-Thursday).
9.00am-5.00pm (Friday).
Suitable for
Residents Buckinghamshire County Council.
People aged 60 plus.
Vulnerable adults 18 plus.
Service Provided
Advice on claiming benefits.
Assistance completing forms.
Assistance with appeals.
How To Access Service
Referral only.
Other Information
Priority is given to service users and people aged
60 plus with disabilities.
Last Updated
October 2009
123
124
Index
Adult Social Care, Physical, Sensory Disability Team – Buckinghamshire County Council............ 90
Age Concern Buckinghamshire.......................................................................................................... 66
Alcoholics Anonymous ....................................................................................................................... 13
Asian Link Counselling – Oxfordshire & Buckinghamshire NHS Mental Health Trust ................... 91
ASRA Greater London Housing Association Limited ........................................................................ 31
Assertive Outreach Team (AOT) – Oxfordshire & Buckinghamshire Mental Health Trust (OBMH)
........................................................................................................................................................92
Aylesbury Vale Advocates (AVA) ....................................................................................................... 93
Aylesbury Vale District Council - Housing Needs & Advice............................................................... 7
Aylesbury Vale Racial Equality & Human Rights Council................................................................ 94
Aylesbury Vale Rape Crisis................................................................................................................ 95
Aylesbury Vineyard Storehouse ......................................................................................................... 96
Aylesbury Women’s Aid ..................................................................................................................... 97
Aylesbury Youth Action...................................................................................................................... 72
Buckinghamshire Drug & Alcohol Action Team ............................................................................... 14
Buckinghamshire Drug Intervention Programme (DIP)/Substance Misuse Arrest Referral Team
(SMART) Criminal Justice System (CJS)....................................................................................... 15
Bucks Vision (the new name for B.A.B.) ............................................................................................ 98
Bucks Youth Offending Service .......................................................................................................... 73
Carers Bucks ...................................................................................................................................... 99
Carers Bucks – Young Carers............................................................................................................ 74
Carers UK ........................................................................................................................................ 100
Carr-Gomm.................................................................................................................................. 32, 33
Catalyst Housing Group .................................................................................................................... 33
Child Bereavement Charity................................................................................................................ 60
Citizens Advice Bureau – Aylesbury ................................................................................................ 101
Citizens Advice Bureau – Buckingham, Winslow and District ........................................................ 102
Connection Floating Support........................................................................................................... 103
Connexions Buckinghamshire............................................................................................................ 75
Crescent Support Group .................................................................................................................. 104
Crisis and Crisis Changing Lives .................................................................................................... 105
Cruse Bereavement Care ................................................................................................................. 106
Dove Centre ..................................................................................................................................... 107
Elderly Accommodation Counsel....................................................................................................... 67
English Churches Housing Group ..................................................................................................... 21
FirstStop............................................................................................................................................. 68
Fremantle Trust.................................................................................................................................. 34
Gap Project ...................................................................................................................................... 108
Griffin Place....................................................................................................................................... 22
Guinness Midsummer......................................................................................................................... 35
Haig Homes........................................................................................................................................ 36
Hanover Housing Association ........................................................................................................... 37
Hastoe Housing Association .............................................................................................................. 38
Healthy Living Centre...................................................................................................................... 109
Hightown Praetorian & Churches Housing Association (Accommodation with Support) ............... 39
Hightown Praetorian & Churches Housing Association (Family Housing) ..................................... 40
Home Group Ltd ................................................................................................................................ 41
Housing 21 ......................................................................................................................................... 42
Housing Interaction Trust................................................................................................................ 110
Hub................................................................................................................................................... 111
Joint Service Housing Advice Office................................................................................................ 112
Learning Disability Helpline (Mencap)........................................................................................... 113
125
Life ..................................................................................................................................................... 23
Mankind Initiative .................................................................................................................... 113, 114
Masonic Housing Association............................................................................................................ 43
Mayday Trust ..................................................................................................................................... 44
Mediation Buckinghamshire .............................................................................................................. 76
National Probation Service.............................................................................................................. 115
North East & West Community Mental Health Team – Oxfordshire & Buckinghamshire Mental
Health Team................................................................................................................................. 116
OASIS Partnership ............................................................................................................................. 16
One Foot Forward ............................................................................................................................. 24
Oxford Citizens Housing Association ................................................................................................ 45
PACT (Parents & Children Together) ............................................................................................... 61
Padstones ........................................................................................................................................... 25
Paradigm Housing Group.................................................................................................................. 46
Places for People ............................................................................................................................... 47
Relate (Mid Thames & Buckinghamshire)......................................................................................... 62
Relatives and Residents Association .................................................................................................. 69
Resettlement Plus Helpline, Nacro .................................................................................................. 117
Samaritans (Chiltern Branch).......................................................................................................... 118
Sanctuary Group ................................................................................................................................ 48
Shelter (Milton Keynes) ................................................................................................................... 119
Shelter Thames Valley (Slough)....................................................................................................... 120
Social Care for Children & Families - Buckinghamshire County Council Social Services.............. 63
Social Care for Children & Families – Leaving Care Services ........................................................ 77
Sovereign Housing Association ................................................................................................... 48, 49
Specialist Community Addiction Service ........................................................................................... 17
SSAFA (Soldiers, Sailors, Airmen & Families Association) Forces Help’s Housing Advisory Service
......................................................................................................................................................121
Stonham – Aylesbury Ascott Road Adult Service............................................................................... 50
Stonham – Aylesbury Young Peoples Service .................................................................................... 52
Stonham - High Wycombe Service ..................................................................................................... 51
Stonham Housing Association ........................................................................................................... 53
Thame & District Housing Association ............................................................................................. 54
Thames Valley Housing Association.................................................................................................. 55
Thames Valley Police....................................................................................................................... 122
Turning Point ................................................................................................................................... 123
Vale of Aylesbury Housing Trust (VAHT).......................................................................................... 56
Way In Youth Counselling Agency..................................................................................................... 78
Welfare Benefits Team – Buckinghamshire County Council ........................................................... 124
YMCA – High Wycombe .................................................................................................................... 26
YMCA – Milton Keynes...................................................................................................................... 27
Young Addaction ................................................................................................................................ 18
Youth Concern “Uptown Coffee Bar” (Aylesbury Homeless Action Group).................................... 79
Youth Enquiry Service........................................................................................................................ 80
Youth Services – Aylesbury – Elmhurst Youth Club .......................................................................... 84
Youth Services – Aylesbury Multicultural Centre.............................................................................. 83
Youth Services – Aylesbury-Grange Youth Centre ............................................................................ 85
Youth Services – Aylesbury-Prebendal Farm Youth Club ................................................................. 86
Youth Services – Aylesbury-Quarrendon Youth Centre..................................................................... 87
Youth Services – Wendover................................................................................................................ 81
Youth Services – Wing........................................................................................................................ 82
126
AYLESBURY VALE DISTRICT COUNCIL
Department of Community Services
Housing Advice Directory - Accommodation, Advice and Support
If you wish to update or amend your entry, please complete and return this form to the
address given below. Alternatively, you can request an electronic copy of this form.
Organisation:
Contact Address:
Contact Officers Name:
Contact Officers Job Title:
Telephone Number:
Fax Number:
E-mail:
Website:
Service you provide:
How to access your service (e.g. referral only (please
state from who)/drop-in)
Opening times (please state the days you are open):
…………(am)-…………..(pm)
Client group:
Service charges:
Suitable for (Eligibility criteria):
Local connection required:
Age limits:
Other Information:
Do you have any comments about the content,
Other than those organisations in the Directory, are
layout and accessibility of the Directory:
there any other organisations that you work with or
know of that provide support & advice for people with
housing needs that you feel should be in the Directory
(if so, please provide name & address):
Please tick if you would like to receive a copy of
the Directory [ ]
In case of any query in preparing the database: (this information will be treated confidentially)
Name of person completing this
form
Job Title
Direct telephone number
Email
Address (if different from above)
Date Updated
Please return this form to: Housing Needs & Advice
Aylesbury Vale District Council
66 High Street Aylesbury HP20 1SD
Tel: (01296) 585168 Fax (01296) 398804 Minicom: (01296) 585055
Email: xxxxxxxxxxxx@xxxxxxxxxxxxxxx.xxx.xx Website: www.aylesburyvaledc.gov.uk
127
