This is an HTML version of an attachment to the Freedom of Information request 'Bus Route Specifications'.

7.  
Service Specification 
 
Route: 165  
 
 
 
QC42501 
 
This Service Specification forms section 7 of the ITT and should be read in 
conjunction with the ITT document, Version 1 dated 29 September 2011.  
 
You are formally invited to tender for the provision of the bus service detailed below 
and in accordance with this Service Specification. Tenderers must ensure that a 
Compliant Tender is submitted and this will only be considered for evaluation if all 
parts of the Tender documents, as set out in section 11, have been received by the 
Corporation by the Date of Tender. The Tender must be fully completed in the 
required format, in accordance with the Instructions to Tenderers. A Compliant 
Tender must comply fully with the requirements of the Framework Agreement; 
adhere to the requirements of the Service Specification; and reflect the price of 
operating the Services with new vehicles. 
 
Terminus Points 
Romford, The Brewery to Rainham, Abbey Wood 
Lane 
Contract Basis 
Incentivised 
Commencement Date 
28th September 2013 
Vehicle Type 
60 capacity, dual door, single deck, minimum 10.8m 
long 
Current Maximum Approved 
10.6 metres long and 2.55 metres wide 
Dimensions 
New Vehicles Mandatory 

Yes  
Hybrid Price Required 
No 
Sponsored Route 
No 
Advertising Rights 
Operator  
Minimum Performance Standard  Average Excess Wait Time - No more than 0.90 
minutes 
Extension Threshold 
Average Excess Wait Time Threshold - 0.80 minutes 
Minimum Operated Mileage 
No less than 98.00% 
Standard 
 
The Date of Tender for this ITT is: No later than 12 Noon on Monday 19th 
November 2012 
 
Tenderers should refer to section 3 of Part A for the Service Specification 
Explanatory Notes and Appendix B of section 5 for the Example Service 
Specification of the ITT document. 
 

 
SERVICE SPECIFICATION  
 
1)  SERVICE SPEC - ROUTE SPECIFICATION INFORMATION 
2)  NOTES 
3)  SCHEDULE REQUIREMENTS & PINCHPOINTS 
4)  OPERATIONAL CONSIDERATIONS 
5)  ROUTE RECORD, CURRENT PERFORMANCE, QSI BY TIME OF DAY, 
IBUS MILEAGE & QSI POINTS  

 
2) 
NOTES 
 
Proposed Changes: 
At this time, the Corporation expects to  implement a change to the existing service 
prior to the commencement of the new Route Agreement for Route No. 165. 
 
  Improvement of the current interworking  with Route No. 287 between Rainham, 
War Memorial/Rainham, Tesco  and Rainham, Abbey Wood Lane in both 
directions
 on Sundays.  
  There will be changes to the road layout in Rainham. This includes a one-way 
system with an extension of Viking Way to Upminster Road South one way 
eastbound and a short section of Upminster Road South westbound only. From 
8th  October 2012, ex Romford, The Brewery, Route No.  165  is  re-routed from 
Viking Way direct  to Upminster Road South to re-join normal line of routeing. 
The section of routeing from Tesco Access Road via Viking Way, Bridge Road 
and Rainham Broadway to  Upminster Road South  is withdrawn. Ex Rainham, 
Abbey Wood Lane, there is no change to routeing. This re-routeing will also 
apply to Route No. 287.  
 
Tenderers should note that the following alterations (subject to consultation) are 
proposed as part of this Service Specification for introduction with the new Route 
Agreement: 
 
  The Mondays to Fridays Schooldays afternoon journey at 1605 ex Romford, The 
Brewery is withdrawn.  
  60  capacity, dual door, single deck  buses of a minimum of 10.8 metres long 
buses will be specified, subject to a satisfactory route test. 
  The Boxing Day service should match the Sunday service.  
  Tenderers must identify the cost of the Boxing Day element of this service 
separately.  
 

 
3) 
SCHEDULE REQUIREMENTS & PINCHPOINTS 
 
3.1) 
MONDAY TO FRIDAY SCHEDULE REQUIREMENTS & PINCHPOINTS 
Romford, The Brewery to Rainham, Abbey  Rainham, Abbey Wood Lane to 
Wood Lane 
Romford, The Brewery# 
First departure no later than 0505. 
First departure no later than 0440. 
0500 - 0705 
Every 15 minutes 
0435 - 0625  Every 15 minutes 
0706 - 1945 
Every 12 minutes 
0626 - 1905  Every 12 minutes 
1946 - 2030 
Every 15 minutes 
1906 - 2020  Every 15 minutes 
2031 - 0115 
Every 20 minutes 
2021 - 0025  Every 20 minutes 
Last departure no earlier than 0110. 
Last departure no earlier than 0020. 
Pinchpoints 
South 
0715 - 0745  15 minutes  Gidea Park, 
0700 - 0900  12 minutes 
Hornchurch, 
0746 - 0900  12 minutes  Drill 
Cherry Tree 
1500 - 1635  12 minutes 
1510 - 1635  12 minutes 
 
#  Buses operating towards Romford, The Brewery  are diverted in Romford 
after 2130 (until last bus) from South Street via  Victoria Road to Mercury 
Gardens to resume line of routeing after the junction of Mercury Gardens & 
Western Road. Buses will consequently not serve the stop on Western Road. 
Buses  operating towards Rainham, Abbey Wood Lane  are unaffected and 
remain on normal line of route. 
 
3.2) 
SATURDAY AND GOOD FRIDAY SCHEDULE REQUIREMENTS & 
PINCHPOINTS 

Romford, The Brewery to Rainham, Abbey  Rainham, Abbey Wood Lane to 
Wood Lane 
Romford, The Brewery# 
First departure no later than 0505. 
First departure no later than 0440. 
0500 - 0820 
Every 15 minutes 
0435 - 0825  Every 15 minutes 
0821 - 1900 
Every 12 minutes 
0826 - 1835  Every 12 minutes 
1901 - 2030 
Every 15 minutes 
1836 - 2020  Every 15 minutes 
2031 - 0115 
Every 20 minutes 
2021 - 0025  Every 20 minutes 
Last departure no earlier than 0110. 
Last departure no earlier than 0020. 
Pinchpoints 
South 
0855 - 1055  12 minutes  Gidea Park, 
0900 - 1100  12 minutes 
Hornchurch, 
Drill 
Cherry Tree 
 
#  Buses operating towards Romford,  The Brewery  are diverted in Romford 
after 2130 (until last bus) from South Street via  Victoria Road to Mercury 
Gardens to resume line of routeing after the junction of Mercury Gardens & 
Western Road. Buses will consequently not serve the stop on Western Road. 
Buses  operating towards Rainham, Abbey Wood Lane  are unaffected and 
remain on normal line of route. 
 

 
3) 
SCHEDULE REQUIREMENTS & PINCHPOINTS - continued 
 
3.3) 
SUNDAY AND PUBLIC HOLIDAY SCHEDULE REQUIREMENTS & 
PINCHPOINTS 

Romford, The Brewery and Rainham, 
Rainham, Abbey Wood Lane and Romford, 
Abbey Wood Lane 
The Brewery# 
First departure no later than 0600. 
First departure no later than 0545. 
0555 - 0115 
Every 20 minutes 
0540 - 0025 
Every 20 minutes 
Last departure no earlier than 0110. 
Last departure no earlier than 0020. 
Pinchpoints 
South 
1010 - 1130  20 minutes  Gidea Park, 
1015 - 1135  20 minutes 
Hornchurch, 
Drill 
 
Cherry Tree 
Lane 
 
#  Buses operating towards Romford, The Brewery  are diverted in Romford 
after 2130 (until last bus) from South Street via  Victoria Road to Mercury 
Gardens to resume line of routeing after the junction of Mercury Gardens & 
Western Road. Buses will consequently not serve the stop on Western Road. 
Buses  operating towards Rainham, Abbey Wood Lane  are unaffected and 
remain on normal line of route. 
 
Tenderers must identify the cost of the Boxing Day  element of this service 
separately. 


 
4) 
OPERATIONAL CONSIDERATIONS 
 
4.1) 
Route No. 165 should be best separated from Route No. 287 between 
Rainham, War Memorial/Rainham, Tesco and Rainham, Abbey Wood Lane in 
both directions
  during all evenings and Sundays  and be separated during 
other periods where possible.  
 
4.2) 
Route No. 165 should interwork with Route Nos. 365 & N365 between Elm Park 
Station and South Hornchurch, Cherry Tree during all periods, where possible. 
 
4.3) 
Route No. 165 should be separated from Route No. 372 between Hornchurch 
Town Centre and Rainham, Tesco during all periods, where possible. 
 
4.4) 
Romford Market, which is held on Wednesdays, Fridays and Saturdays, can 
lead to traffic delays in the Romford area. 
 
4.5) 
As a result of safety concerns, buses are currently diverted away from South 
Street and Western Road (towards Romford, The  Brewery) every evening 
from 2130 hours. Route No. 165 will hence be diverted northbound (towards 
Romford, The  Brewery) from South Street via Victoria Road and Mercury 
Gardens. The southbound routeing (towards Rainham, Abbey Wood Lane) 
will not be affected. This practice initially followed police requests but following 
improvements to Police resources and CCTV, meetings are on-going to 
encourage operators to return to serving the town centre.  
 
4.6) 
Crossrail will connect the City, Canary Wharf, the West End and Heathrow 
Airport to commuter areas east and west of the capital.  
 
5) 
ROUTE RECORD,  CURRENT  PERFORMANCE, QSI BY TIME OF DAY, 
IBUS MILEAGE & QSI POINTS
 
 
5.1) 
ROUTE RECORD 
 
As per Busnet Printout.  
 
5.2) 
CURRENT PERFORMANCE 
 
As per current print out. 
 
5.3) 
QSI BY TIME OF DAY 
 
As per current print out. 
 
5.4) 
IBUS MILEAGE & QSI POINTS 
 
As per current print out.  

Printed On: 08 October 2012 13:05:06    
LONDON BUSES - ROUTE DESCRIPTION
ROUTE 165: Romford Brewery - Rainham, Abbey Wood Lane
Date of Structural Change:   28 September 2013.
Date of Service Change:   28 September 2013.
Reason for Issue:   New contract, not yet awarded.
STREETS TRAVERSED
Towards Rainham, Abbey Wood Lane: Brewery Access Road, Waterloo Road, St
Edwards Way, Main Road Roundabout, Mercury Gardens, Western Road, Grimshaw Way,
Slaney Road, Chandlers Way, Eastern Road, South Street, Brentwood Road, The Drill
Roundabout, Slewins Lane, Butts Green Road, North Street, Hornchurch High Street,
Circumnavigate Town Centre Gyratory, Hornchurch High Street, Abbs Cross Lane, Elm
Park Avenue, The Broadway, Rosewood Avenue, Wood Lane, Mungo Park Road, South
End Road, Cherry Tree Lane, New Road, Dovers Corner, Bridge Road, Viking Way, Tesco
Access Road, Viking Way, Upminster Road South, Upminster Road North, Lake Avenue,
Thorn Lane, Briscoe Road, Abbey Wood Lane.
Towards Romford Brewery: Abbey Wood Lane, Berwick Road, Thorn Lane, Lake
Avenue, Upminster Road North, Upminster Road South, Rainham Broadway, Bridge Road,
Viking Way, Tesco Access Road, Viking Way, Bridge Road, Dovers Corner, New Road,
Cherry Tree Lane, South End Road, Mungo Park Road, Rosewood Avenue, The
Broadway, Elm Park Avenue, Abbs Cross Lane, Hornchurch High Street, Circumnavigate
Town Centre Gyratory, Hornchurch High Street, North Street, Billet Lane, Butts Green
Road, Slewins Lane, The Drill Roundabout, Brentwood Road, South Street, Western Road,
Mercury Gardens, Main Road Roundabout, St Edwards Way, Brewery Access Road.
Special Journey towards Romford Brewery between South Street and Mercury Gardens:
After 2130 every night buses operate from South Street, then via Victoria Road rejoining
line of route at Mercury Gardens.

AUTHORISED STANDS, CURTAILMENT POINTS, & BLIND DESCRIPTIONS
Please note that only stands, curtailment points, & blind descriptions as detailed in this
contractual document may be used.
ROMFORD BREWERY
Public stand for three buses located within Romford Brewery site, located 36m east of
Waterloo Road and 18m west of Brewery exit road adjacent to bus station exit.
Buses proceed from Brewery Access Road direct to stand, departing to Brewery Access
Road.  Set down in Brewery Access Road, at Alighting Point (BP2993 - The Brewery, Last
Stop on LOR: BP2993 - The Brewery) and pick up in Brewery Access Road, at Stop O
(BP2994 - The Brewery, First Stop on LOR: BP2994 - The Brewery).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 165 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Romford, The Brewery.
OTHER INFORMATION:  
Toilet facilities available 24 hours a day.
ROMFORD STATION, ATLANTA BOULEVARD (from RAINHAM, ABBEY WOOD LANE)
Private stand for 15 buses in marked bays in Bus Parking Area in Atlanta Boulevard on
south side of Romford Station.
Buses proceed from South Street via Atlanta Boulevard to stand, departing via Atlanta
Boulevard to South Street.  Set down in South Street, at Stop X (R0681 - Romford Station
#, Last Stop on LOR: R0681 - Romford Station #) and pick up in South Street, at Stop Y
(R0591 - Romford Station #, First Stop on LOR: R0591 - Romford Station #).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Romford Station.
OTHER INFORMATION:  
24-hour toilet facilities available.

HORNCHURCH TOWN CENTRE
From Rainham, Abbey Wood Lane.
Buses proceed from Hornchurch High Street departing to Station Lane.  Set down in
Hornchurch High Street, at stop F (8527 - Hornchurch Town Centre, Last Stop on LOR:
FC05 - Billet Lane) and pick up in Station Lane, at stop G (8528 - Hornchurch Town Centre
/ North Street, First Stop on LOR: 8528 - Hornchurch Town Centre / North Street).
From Romford Brewery.
Buses proceed from North Street via Hornchurch High Street departing to Station Lane.   
Set down in Hornchurch High Street, at stop F (8527 - Hornchurch Town Centre, Last Stop
on LOR: 18266 - Queens Theatre) and pick up in Station Lane,  at stop G (8528 -
Hornchurch Town Centre / North Street, First Stop on LOR: 8528 - Hornchurch Town
Centre / North Street).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:     Turning Point Only - Buses must not stand
BLIND DISPLAY:  
Hornchurch Town Centre.
ELM PARK, ROSEWOOD AVENUE (from Romford Brewery)
Public stand for one bus on west side of Rosewood Avenue, commencing outside Nos
68/70 on north side of roundabout.
Buses proceed from Rosewood Avenue direct to stand, departing to Rosewood Avenue.   
Set down in Rosewood Avenue, at Stop S (26549 - Ambleside Avenue, Last Stop on LOR:
26549 - Ambleside Avenue) and pick up in Rosewood Avenue, at Stop B (26548 -
Ambleside Avenue, First Stop on LOR: 26548 - Ambleside Avenue).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Elm Park.

RAINHAM STATION INTERCHANGE (from Romford Brewery)
Private stand in Rainham Station Interchange. Definition to ge confirmed.
Buses proceed from Tesco Access Road via Viking Way, Bridge Road, Rainham
Broadway, Wennington Road, Old Station Lane and Celtic Farm Road to stand, departing
via Celtic Farm Road, Ferry Lane and Wennington Road to Rainham Broadway.  Set down
in Tesco Access Road, at stop F (BP776 - Rainham Tesco, Last Stop on LOR: BP776 -
Rainham Tesco) and pick up in Rainham Broadway, at stop C (20479 - Rainham War
Memorial, First Stop on LOR: 20479 - Rainham War Memorial).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   Unscheduled curtailments only
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Rainham Village.
RAINHAM, ABBEY WOOD LANE
Public stand for four buses at rear of bay on north side of Abbey Wood Lane, commencing
opposite eastern flank wall of No. 30 and extending 45 metres west.
Buses proceed from Abbey Wood Lane direct to stand, departing to Abbey Wood Lane.   
Set down in Abbey Wood Lane (33795 - Abbey Wood, Last Stop on LOR: 33795 - Abbey
Wood) and pick up in Abbey Wood Lane (33795 - Abbey Wood, First Stop on LOR: 33795
- Abbey Wood).
AVAILABILITY:  
At any time.
OPERATING RESTRICTIONS:   No more than 2 buses on Route 165 should be
scheduled to stand at any one time.
MEAL RELIEFS:  
No meal relief vehicles to stand at any time.
FERRY VEHICLES:  
No ferry vehicles to park on stand at any time.
BLIND DISPLAY:  
Rainham, Abbey Wood Lane.
OTHER INFORMATION:  
No toilet facilities available.

PART B - PERFORMANCE STATISTICS
Route 165
Mileage Operated
100.0
98.0
age
96.0
cent
94.0
er
P

92.0
90.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
2011/2012
Min Standard
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011/2012
98.59
98.66
98.67
97.90
98.38
98.16
99.07
98.28
98.77
98.53
95.09
98.90
99.16
Min Standard 98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
98.00
Deductible Mileage
4.0
3.5
3.0
2.5
age
2.0
cent
1.5
er
P

1.0
0.5
0.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011/2012
0.49
0.50
0.27
0.34
0.51
0.26
0.32
0.19
0.22
0.55
3.91
0.58
0.42
Non Deductible Mileage
5.0
4.0
3.0
age
2.0
cent
er
P

1.0
0.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011/2012
0.92
0.84
1.06
1.76
1.11
1.58
0.61
1.53
1.01
0.92
1.00
0.52
0.42
Note :
Mileage is based on 4 weeks data
Performance affected by industrial action in p3 2012/13.

PART B - PERFORMANCE STATISTICS
Route 165
Average Excess Waiting Time 
3.0
2.5
2.0
es
1.5
inut
M

1.0
0.5
0.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
2011-2012
Min Standard
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011-2012
0.97
0.92
0.88
1.24
0.92
1.10
0.68
1.10
0.88
0.87
0.82
0.71
0.61
Min Standard
0.90
0.90
0.90
0.90
0.90
0.90
0.90
0.90
0.90
0.90
0.90
0.90
0.90
Long Gaps Occuring In Service
4.0
3.0
age
2.0
cent
er
P

1.0
0.0
6
7
8
9
10
11
12
13
1
2
3
4
5
Period
2011-2012
Benchmark
Period
6
7
8
9
10
11
12
13
1
2
3
4
5
2011-2012
0.72
0.69
0.73
1.18
0.75
0.85
0.27
0.89
0.54
0.72
0.56
0.29
0.21
Benchmark
1.60
1.60
1.60
1.60
1.60
1.60
1.60
1.60
1.60
1.60
1.60
1.60
1.60
Note :
Reliability is actual performance under full iBus (4 weeks data).
Minimum Standards and Benchmarks are those applicable under the new contract.

ROUTE 165 - FULL iBUS RESULTS BY TIME OF DAY 
QUARTER 2 2011/12 TO QUARTER 1 2012/13  (25/06/11 - 22/06/12)

MONDAY - FRIDAY
Probability
Probability
Probability
Probability
Scheduled 
Excess 
Actual 
of Waiting
of Waiting
of Waiting
of Waiting
Maximum
Expected 
Waiting Time  Waiting Time  Waiting Time 
< 10 mins
10-20 mins
20-30 mins
> 30 mins
Long Gaps
Gap
Time Period
Buses
On AVL (%)  (SWT) (mins) (EWT) (mins) (AWT) (mins)
(%)
(%)
(%)
(%)
(%)
(mins)
0500 - 0700
31,197.
99.5
7.47
0.37
7.84
68.8
30.0
1.1
0.1
0.0
40.1
0700 - 1000
62,214.
98.3
6.20
0.72
6.92
75.2
23.4
1.3
0.1
0.4
58.4
1000 - 1300
63,794.
99.0
6.01
0.72
6.74
77.0
21.9
1.0
0.1
0.4
74.3
1300 - 1600
64,325.
96.6
5.97
0.96
6.92
74.5
23.5
1.9
0.1
0.7
43.4
1600 - 1900
66,174.
96.0
5.89
1.61
7.50
71.8
24.6
3.3
0.4
1.7
63.3
1900 - 2200
49,642.
98.3
7.30
0.84
8.14
64.3
31.0
4.2
0.4
0.6
87.8
2200 - 2400
22,167.
101.6
9.90
0.65
10.55
50.5
41.2
7.5
0.8
0.1
81.0
Summary
359,513.
98.0
6.36
0.98
7.35
72.1
25.3
2.4
0.2
0.8
87.8
SATURDAY
Probability
Probability
Probability
Probability
Scheduled 
Excess 
Actual 
of Waiting
of Waiting
of Waiting
of Waiting
Maximum
Expected 
Waiting Time  Waiting Time  Waiting Time 
< 10 mins
10-20 mins
20-30 mins
> 30 mins
Long Gaps
Gap
Time Period
Buses
On AVL (%)  (SWT) (mins) (EWT) (mins) (AWT) (mins)
(%)
(%)
(%)
(%)
(%)
(mins)
0500 - 0700
6,381.
100.5
7.56
0.29
7.85
66.7
32.5
0.8
0.1
0.1
41.2
0700 - 1000
12,193.
99.9
6.68
0.30
6.97
75.4
24.1
0.5
0.0
0.0
34.4
1000 - 1300
13,500.
98.5
5.99
0.65
6.64
76.8
22.4
0.8
0.0
0.2
37.8
1300 - 1600
13,470.
99.7
5.99
0.92
6.91
75.9
22.4
1.6
0.1
0.6
39.6
1600 - 1900
13,297.
98.0
6.04
0.61
6.65
77.0
22.3
0.7
0.0
0.2
34.3
1900 - 2200
9,601.
99.0
7.92
0.67
8.59
60.7
33.7
4.9
0.8
0.5
56.9
2200 - 2400
4,776.
99.8
9.90
0.93
10.83
49.5
40.3
8.7
1.5
0.5
61.7
Summary
73,218.
99.2
6.53
0.67
7.20
73.0
25.0
1.8
0.2
0.3
61.7
SUNDAY AND BANK HOLIDAYS
Probability
Probability
Probability
Probability
Scheduled 
Excess 
Actual 
of Waiting
of Waiting
of Waiting
of Waiting
Maximum
Expected 
Waiting Time  Waiting Time  Waiting Time 
< 10 mins
10-20 mins
20-30 mins
> 30 mins
Long Gaps
Gap
Time Period
Buses
On AVL (%)  (SWT) (mins) (EWT) (mins) (AWT) (mins)
(%)
(%)
(%)
(%)
(%)
(mins)
0500 - 0700
2,944.
100.2
9.68
0.26
9.94
67.6
28.1
3.8
0.4
4.0
46.5
0700 - 1000
9,060.
99.6
9.71
0.33
10.04
52.2
41.5
6.0
0.4
0.1
58.0
1000 - 1300
9,157.
98.9
9.71
0.56
10.27
51.6
40.7
6.8
0.8
0.2
57.9
1300 - 1600
9,162.
99.5
9.71
0.53
10.24
51.6
40.9
6.8
0.7
0.1
50.6
1600 - 1900
9,139.
99.2
9.80
0.30
10.10
51.3
42.6
5.9
0.2
0.0
47.8
1900 - 2200
8,867.
100.0
9.66
0.51
10.17
51.3
42.0
6.2
0.5
0.1
81.3
2200 - 2400
4,989.
100.5
9.99
0.29
10.28
50.3
43.2
6.1
0.4
0.1
102.1
Summary
53,318.
99.6
9.74
0.44
10.18
51.8
41.4
6.3
0.5
0.2
102.1
ALL DAYS
Probability
Probability
Probability
Probability
Scheduled 
Excess 
Actual 
of Waiting
of Waiting
of Waiting
of Waiting
Maximum
Expected 
Waiting Time  Waiting Time  Waiting Time 
< 10 mins
10-20 mins
20-30 mins
> 30 mins
Long Gaps
Gap
Time Period
Buses
On AVL (%)  (SWT) (mins) (EWT) (mins) (AWT) (mins)
(%)
(%)
(%)
(%)
(%)
(mins)
0500 - 0700
40,522.
99.7
7.57
0.35
7.93
68.5
30.2
1.2
0.1
0.3
46.5
0700 - 1000
83,467.
98.7
6.41
0.67
7.08
74.1
24.3
1.5
0.1
0.4
58.4
1000 - 1300
86,451.
98.9
6.43
0.69
7.12
74.1
24.1
1.7
0.2
0.3
74.3
1300 - 1600
86,957.
97.3
6.36
0.91
7.27
72.3
25.2
2.4
0.2
0.6
50.6
1600 - 1900
88,610.
96.6
6.28
1.38
7.65
70.4
26.0
3.2
0.3
1.4
63.3
1900 - 2200
68,110.
98.6
7.64
0.78
8.43
62.4
32.6
4.5
0.5
0.5
87.8
2200 - 2400
31,932.
101.2
9.91
0.64
10.55
50.3
41.4
7.4
0.9
0.2
102.1
Summary
486,049.
98.3
6.70
0.89
7.60
70.3
26.8
2.7
0.3
0.7
102.1

Transport for London - QSI Point and Mileage List
Route

165 (via Western Road)
Service change
30210
Date
29/09/2012
Reason for Issue
Version Detail
QSI Points are shaded in blue
OUT DIRECTION
Timing Point 
Stop 
Code
Number
Stop Name 
Metres
Miles
ROMFBR
BP2994
The Brewery
 
 
 
R0332
Mawney Road
346
0.21
 
34113
North Street
240
0.15
ROMFSE
34094
Romford Market
464
0.29
 
LE135
Mercury Gardens
270
0.17
 
34119
Western Road
284
0.18
ROMFSN
R0591
Romford Station
597
0.37
 
18028
Thurloe Gardens
272
0.17
 
18482
South Street
205
0.13
 
18484
Albert Road
363
0.23
 
18486
Princes Road
326
0.20
 
18488
Frances Bardsley School
296
0.18
 
18490
Cranham Road
297
0.18
 
18492
Salisbury Road
175
0.11
GIDPDL
20084
The Drill Roundabout
463
0.29
 
18256
Brooklands Gardens
383
0.24
 
18257
Walden Way
374
0.23
 
18260
Burntwood Avenue
200
0.12
 
18261
Emerson Park Station
324
0.20
 
18264
Burnway
288
0.18
 
18266
Queens Theatre
323
0.20
 
8527
Hornchurch Town Centre
314
0.20
HORNTC
8528
Hornchurch Town Centre / North Street
148
0.09
 
9768
Billet Lane
389
0.24
 
14696
Abbs Cross Gardens
301
0.19
 
18423
Stanley Road
442
0.27
 
18425
Suttons Avenue
339
0.21
 
18428
Abbs Cross School
343
0.21
 
25708
Brian Close
310
0.19
 
26547
Elm Parade
204
0.13
ELMPSN
18380
Elm Park Station
231
0.14
 
26549
Ambleside Avenue
294
0.18
 
26551
Aldingham Gardens
362
0.22
 
R0074
Wood Lane
186
0.12
 
29332
Freeborne Gardens
303
0.19
 
29336
Kingaby Gardens
452
0.28
 
29408
Albyns Close
300
0.19
 
29338
Ford Lane
474
0.29
 
29340
Alexandra Road
409
0.25
SHRNCT
26555
Rainham Road
261
0.16
 
26556
Stanley Road South
384
0.24
 
26559
Dunedin Road
339
0.21
 
26560
Manor Way
150
0.09
 
18384
Dovers Corner
317
0.20
RAINTS
BP776
Rainham Tesco
668
0.42
 
18447
Rainham Village School
450
0.28
 
18449
Brights Avenue
332
0.21
CHNDCR
9755
New Road
237
0.15
 
20806
Allen Road
375
0.23
 
9757
King Edward Avenue
285
0.18
 
18451
Acer Avenue
285
0.18
 
33791
Lake Avenue
366
0.23
 
33793
King Edward Avenue
299
0.19
 
33794
Briscoe Road
229
0.14
RAINAW
33795
Abbey Wood
463
0.29
 
 
 
 
 
Total Route Mileage - Out Direction
17731
11.02

Tranche 425
 Re-routing at Rainham 
BACK DIRECTION
Timing Point 
Code
Stop Number
Stop Name
Metres
Miles
RAINAW
33795
Abbey Wood
 
 
 
33796
Thorn Lane
365
0.23
 
33792
Lake Avenue
309
0.19
 
18452
Acer Avenue
358
0.22
 
9756
Lambs Lane
387
0.24
 
20807
Allen Road
231
0.14
CHNDCR
8517
New Road
310
0.19
 
18450
Brights Avenue
258
0.16
 
18448
Rainham Village School
344
0.21
RAINWM
20479
Rainham War Memorial
487
0.30
 
BP776
Rainham Tesco
268
0.17
 
18385
Dovers Corner
496
0.31
 
BP3551
Cherry Tree Lane
235
0.15
 
29926
Dunedin Road
344
0.21
 
26558
Edmund Road
167
0.10
 
26557
Stanley Road South
341
0.21
SHRNCT
26554
Rainham Road
320
0.20
 
29339
Alexandra Road
248
0.15
 
29409
Ford Lane
418
0.26
 
29337
Mungo Park Road / South End Road
546
0.34
 
29335
Kingaby Gardens
248
0.15
 
29333
Freeborne Gardens
428
0.27
 
29331
Wood Lane
295
0.18
 
26550
Aldingham Gardens
203
0.13
 
26548
Ambleside Avenue
372
0.23
ELMPSN
18381
Elm Park Station
306
0.19
 
26546
Elm Parade
188
0.12
 
25707
Brian Close
215
0.13
 
18427
Abbs Cross School
292
0.18
 
18426
Suttons Avenue
237
0.15
 
18424
Stanley Road
340
0.21
 
9771
Abbs Cross Lane
710
0.44
 
FC05
Billet Lane
120
0.07
HORNTC
8527
Hornchurch Town Centre
384
0.24
 
8528
Hornchurch Town Centre / North Street
148
0.09
 
18265
Queens Theatre
290
0.18
 
18263
Burnway
287
0.18
 
18269
Emerson Park Station
221
0.14
 
18259
Wykeham Avenue
394
0.24
 
18258
Walden Way
318
0.20
 
18255
Brooklands Gardens
375
0.23
GIDPDL
18493
The Drill Roundabout
510
0.32
 
18491
Salisbury Road
202
0.13
 
18489
Cranham Road
234
0.15
 
18487
Frances Bardsley School
275
0.17
 
18485
Princes Road
365
0.23
 
18483
Albert Road
323
0.20
 
18481
South Street
311
0.19
 
18029
Brentwood Road
80
0.05
ROMFSN
R0681
Romford Station
380
0.24
ROMFWR
BP4227
Western Road
489
0.30
ROMFSE
34118
Romford Market
504
0.31
 
34115
North Street
376
0.23
 
3539
Mawney Road
255
0.16
ROMFBR
BP2993
The Brewery
246
0.15
 
 
 
 
 
Total Route Mileage - Back Direction
17353
10.78

Transport for London - QSI Point and Mileage List
Route
165  (via Victoria Road)
Reason for 
Service change
30210
Re-issue
Date
QSI Points are shaded in blue
OUT DIRECTION
Timing 
Point 
Code

Stop Number
Stop Name 
Metres
Miles
ROMFBR S ROMFBR S
Romford, The Brewery
ROMFBR
BP2994
The Brewery
0
0.00
 
R0332
Mawney Road
346
0.21
 
34113
North Street
240
0.15
ROMFSE
34094
Romford Market
464
0.29
 
LE135
Mercury Gardens
270
0.17
 
34119
Western Road
284
0.18
ROMFSN
R0591
Romford Station
597
0.37
 
18028
Thurloe Gardens
272
0.17
 
18482
South Street
205
0.13
 
18484
Albert Road
363
0.23
 
18486
Princes Road
326
0.20
 
18488
Frances Bardsley School
296
0.18
 
18490
Cranham Road
297
0.18
 
18492
Salisbury Road
175
0.11
GIDPDL
20084
The Dril  Roundabout
463
0.29
 
18256
Brooklands Gardens
383
0.24
 
18257
Walden Way
374
0.23
 
18260
Burntwood Avenue
200
0.12
 
18261
Emerson Park Station
324
0.20
 
18264
Burnway
288
0.18
 
18266
Queens Theatre
323
0.20
 
8527
Hornchurch Town Centre
314
0.20
HORNTC
8528
Hornchurch Town Centre / North Street
148
0.09
 
9768
Billet Lane
389
0.24
 
14696
Abbs Cross Gardens
301
0.19
 
18423
Stanley Road
442
0.27
 
18425
Suttons Avenue
339
0.21
 
18428
Abbs Cross School
343
0.21
 
25708
Brian Close
310
0.19
 
26547
Elm Parade
204
0.13
ELMPSN
18380
Elm Park Station
231
0.14
 
26549
Ambleside Avenue
294
0.18
 
26551
Aldingham Gardens
362
0.22
 
R0074
Wood Lane
186
0.12
 
29332
Freeborne Gardens
303
0.19
 
29336
Kingaby Gardens
452
0.28
 
29408
Albyns Close
300
0.19
 
29338
Ford Lane
474
0.29
 
29340
Alexandra Road
409
0.25
SHRNCT
26555
Rainham Road
261
0.16
 
26556
Stanley Road South
384
0.24
 
26559
Dunedin Road
339
0.21
 
26560
Manor Way
150
0.09
 
18384
Dovers Corner
317
0.20
RAINTS
BP776
Rainham Tesco
668
0.42
 
18447
Rainham Vil age School
459
0.29
 
18449
Brights Avenue
332
0.21
CHNDCR
9755
New Road
237
0.15
 
20806
Al en Road
375
0.23
 
9757
King Edward Avenue
285
0.18
 
18451
Acer Avenue
285
0.18
 
33791
Lake Avenue
366
0.23
 
33793
King Edward Avenue
299
0.19
 
33794
Briscoe Road
229
0.14
RAINAW
33795
Abbey Wood
463
0.29
RAINAW S RAINAW S
RAINHAM, ABBEY WOOD LANE
0
0.00
17740
11.02
TOTAL ROUTE MILEAGE - OUT DIRECTION
metres
miles

Tranche 425
Re-routeing at Rainham 
BACK DIRECTION
Timing Point 
Code
Stop Number
Stop Name
Metres
Miles
RAINAW S
RAINAW S
RAINHAM, ABBEY WOOD LANE
RAINAW
33795
Abbey Wood
0
0.00
 
33796
Thorn Lane
365
0.23
 
33792
Lake Avenue
309
0.19
 
18452
Acer Avenue
358
0.22
 
9756
Lambs Lane
387
0.24
 
20807
Al en Road
231
0.14
CHNDCR
8517
New Road
310
0.19
 
18450
Brights Avenue
258
0.16
 
18448
Rainham Vil age School
344
0.21
RAINWM
20479
Rainham War Memorial
487
0.30
 
BP776
Rainham Tesco
268
0.17
 
18385
Dovers Corner
496
0.31
 
BP3551
Cherry Tree Lane
235
0.15
 
29926
Dunedin Road
344
0.21
 
26558
Edmund Road
167
0.10
 
26557
Stanley Road South
341
0.21
SHRNCT
26554
Rainham Road
320
0.20
 
29339
Alexandra Road
248
0.15
 
29409
Ford Lane
418
0.26
 
29337
Mungo Park Road / South End Road
546
0.34
 
29335
Kingaby Gardens
248
0.15
 
29333
Freeborne Gardens
428
0.27
 
29331
Wood Lane
295
0.18
 
26550
Aldingham Gardens
203
0.13
 
26548
Ambleside Avenue
372
0.23
ELMPSN
18381
Elm Park Station
306
0.19
 
26546
Elm Parade
188
0.12
 
25707
Brian Close
215
0.13
 
18427
Abbs Cross School
292
0.18
 
18426
Suttons Avenue
237
0.15
 
18424
Stanley Road
340
0.21
 
9771
Abbs Cross Lane
710
0.44
 
FC05
Billet Lane
120
0.07
HORNTC
8527
Hornchurch Town Centre
384
0.24
 
8528
Hornchurch Town Centre / North Street
148
0.09
 
18265
Queens Theatre
290
0.18
 
18263
Burnway
287
0.18
 
18269
Emerson Park Station
221
0.14
 
18259
Wykeham Avenue
394
0.24
 
18258
Walden Way
318
0.20
 
18255
Brooklands Gardens
375
0.23
GIDPDL
18493
The Dril  Roundabout
510
0.32
 
18491
Salisbury Road
202
0.13
 
18489
Cranham Road
234
0.15
 
18487
Frances Bardsley School
275
0.17
 
18485
Princes Road
365
0.23
 
18483
Albert Road
323
0.20
 
18481
South Street
311
0.19
 
18029
Brentwood Road
80
0.05
ROMFSN
R0681
Romford Station
380
0.24
 
 
34118
Romford Market
1022
0.64
 
34115
North Street
376
0.23
 
3539
Mawney Road
255
0.16
 
BP2993
The Brewery
246
0.15
 
ROMFBR S
Romford, The Brewery
0
0.00
17382
10.80
TOTAL ROUTE MILEAGE - BACK DIRECTION
metres
miles

Document Outline