FOI for ICT

The request was partially successful.

Dear Craven District Council,

I would like to ask for a Freedom of Information request for your ICT Services and Products used.

ICT:
Back-up Solution

What Vendor do you use for your Back-up Solution?
Which version of the software do you have deployed?
What Month is your back-up renewal?
What price did you pay for your previous renewal/new license?
Number of Physical Servers?
Number of Virtual Servers?
How Many sites are your Servers located in?
What’s the Data Retention period?
Who is your Supplier for your Back-up Solution (Reseller)?

Service Desk:

What Vendor do you use for your Service Desk
Which version of the software do you have deployed
What Month is your renewal
What price did you pay for your previous renewal/new license
What year did you initially buy your Service Desk
Who is your Supplier for your Service Desk Solution (Reseller)

Microsoft:

How many E-CAL licenses do you own
How many Core CAL licenses do you own
How many EMS licenses do you own
How many System Center DataCenter licenses do you own
How many System Center Standard licenses do you own
What is your renewal date on your Enterprise Agreement
How many Planning Service days do you have on your Enterprise Agreement
What System Center components have you deployed?
What version of System Center do you have deployed?
Who is your Supplier for Microsoft (Reseller)

Storage:

What Product do you use for your SAN
What is the storage size of your SAN (TB)
When does your maintenance expire on your SAN?
When did you initially buy your current SAN?
What price did you pay for your SAN (including maintenance)

Citrix:

What version of Citrix do you currently run?
How many licenses do you own?
When is your maintenance renewal date for Citrix
What price did you pay for your Citrix (including maintenance)

Mobile Device Management:

What Vendor do you use for your MDM solution?
How Many licenses do you own?
What price did you pay for your MDM solution
When does your maintenance expire on your MDM solution
Who is your supplier for your MDM solution (reseller)

Disaster Recovery :

What solution do you use for ICT Disaster Recovery?
What is your DR plan?
What price did you pay for your DR solution?
What is your renewal date for your DR
Who is your supplier for your DR

VMWare:

How Many VMWare Server licenses do you own
What price did you pay for your VMWare Server renewal
When does your maintenance expire on your VMWare
Who is your supplier for your VMWare (reseller)

IT Supplier List:

Could we receive a list of all your ICT suppliers and the spend associated to each supplier.

Org Chart:

Could we receive an up-to-date copy of your Org chart for ICT

Yours faithfully,

eve-rose Eddie

Dorothy Walker, Craven District Council

Thank you for your request for information received on 5 October 2015. This is being dealt with in accordance with the Freedom of Information Act. You asked for:-

As set out in the e-mail below:

You can expect a reply by 2 November 2015 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me.

If you are not happy with this response you may request an internal review by emailing [Craven District Council request email] or by writing to the Freedom of Information Officer, Craven District Council, Belle Vue Square, Broughton Road, Skipton, North Yorkshire, BD23 1FJ. Any request for a review should be submitted within two months of the date of this letter.

If you are not content with the outcome of the internal review, you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner’s Office can be contacted at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Dorothy Walker
Administrator
t: 01756 706424
e: [email address]

Craven District Council
1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
www.cravendc.gov.uk

This e-mail, including any attachments, is confidential
and intended only for the attention and use of the named addressee(s). It may
contain information covered by legal, professional or other privilege. If you
are not an addressee, please inform the sender immediately and destroy this
e-mail. Do not read, copy, use, retain or disclose this e-mail or any part of
it. Its contents do not necessarily represent the views or opinions of Craven
District Council. All reasonable precautions have been taken to ensure no
viruses are present in this e-mail. Craven District Council cannot accept
responsibility for loss or damage arising from the use of this e-mail or
attachments and recommend that you subject these to virus checking
procedures prior to use.

Please be aware that all communications sent to or from Craven District
Council may be subject to recording and/or monitoring in accordance with
relevant legislation.

show quoted sections

David Roper-Newman, Craven District Council

1 Attachment

Please see attached letter.

David Roper-Newman
Information Governance Officer
t: 01756 706336
e: [email address]

Craven District Council
1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
www.cravendc.gov.uk

This e-mail, including any attachments, is confidential
and intended only for the attention and use of the named addressee(s). It may
contain information covered by legal, professional or other privilege. If you
are not an addressee, please inform the sender immediately and destroy this
e-mail. Do not read, copy, use, retain or disclose this e-mail or any part of
it. Its contents do not necessarily represent the views or opinions of Craven
District Council. All reasonable precautions have been taken to ensure no
viruses are present in this e-mail. Craven District Council cannot accept
responsibility for loss or damage arising from the use of this e-mail or
attachments and recommend that you subject these to virus checking
procedures prior to use.

Please be aware that all communications sent to or from Craven District
Council may be subject to recording and/or monitoring in accordance with
relevant legislation.

show quoted sections

David Roper-Newman, Craven District Council

1 Attachment

Please see attached response.

David Roper-Newman
Information Governance Officer
t: 01756 706336
e: [email address]

Craven District Council
1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
www.cravendc.gov.uk

This e-mail, including any attachments, is confidential
and intended only for the attention and use of the named addressee(s). It may
contain information covered by legal, professional or other privilege. If you
are not an addressee, please inform the sender immediately and destroy this
e-mail. Do not read, copy, use, retain or disclose this e-mail or any part of
it. Its contents do not necessarily represent the views or opinions of Craven
District Council. All reasonable precautions have been taken to ensure no
viruses are present in this e-mail. Craven District Council cannot accept
responsibility for loss or damage arising from the use of this e-mail or
attachments and recommend that you subject these to virus checking
procedures prior to use.

Please be aware that all communications sent to or from Craven District
Council may be subject to recording and/or monitoring in accordance with
relevant legislation.

show quoted sections