University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Dear Requester

We acknowledge receipt of your email to UHCW:

Freedom of Information Request Form

If you have submitted a request under the Freedom of Information Act
(FOIA) your request will be considered and you will receive our response
within the statutory timescale of 20 working days.

The reference number for your email is FOI/910.

Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.

Yours sincerely,
UHCW

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Dear Naren S

We acknowledge receipt of your email to UHCW.

We will pass your email on to the team handling your case FOI/910 who will
be in touch in due course.

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Dear Naren

Thank you for your email.

Unfortunately we are still waiting for response to some of the questions
as outlined in your request.  

Thank you for your continued patience and I will endeavour to disclose the
requested information to you as soon as possible.

Kind regards

Heidi

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Our Ref: FOI/910
Date: 21st May 2021

By email only

Dear Requester

We write further to your request for information under the Freedom of
Information Act received 26th March 2021.  We have set out your request,
together with our response below. 

1. When is the contract with 247 Time portal started?

The Trust started using the 247 Time portal in April 2014

2.When is the above contract scheduled to end/renew?

The latest contract runs from March 2021 to March 2023

3.Who are the named signatories please?

UHCW Director of Operational Finance and Allocate Account Manager

4.What was the total amount of money the Trust paid to 247time (or
rebranded name Allocate software ) on yearly basis in the last 2 years
please?

247 Time/Allocate Service Fee
2019/20 2020/21
£ £
               
204,571                  192,270

Payments will also include sums in respect of Allied Health Professionals

5. What was the total money paid to 247Time as a lumpsum?

£Nil

6. What was the average savings for the Trust on yearly basis?

The estimated average annual savings made by the ~Trust through using the
direct engagement model for doctors is £1.653m (based upon the two year
period from April 2019 to March 2021

7. Can you provide a copy of the contract between Trust and 247 time
portal please ? (with names of the individuals smudged if you wish/desire)

We are unable to provide you with this information as this information
falls withing the FOI exemption set out at Section 43 (Commercial
interest)

Section 43(2) of the FOIA states that “information is exempt information
if its disclosure under the Act would, or would likely to, prejudice the
commercial interests of any person (including the public authority holding
it)”.

The Trust feels that the disclosure of this information would commercially
prejudice the interests of the companies and would offer a commercial
advantage to their competitors.  Further, the disclosure of this
information could also prejudice the commercial interests of the Trust
itself.  The reason we say this is that if the information is disclosed,
then all companies will see what the Trust is effectively ‘willing’ to
spend, which in turn, could deter other companies offering a lower price

8. Is there a legally binding clause in the contract for 247time to
process/pay the locum dr in a certain stipulated time period?

247 provide an IT system and a weekly payroll service which is specified
in the contract. Timesheets will be included in the weekly payroll once it
has been approved by the Trust officer responsible for authorising the
timesheet.

The payment profile for this Call-Off Contract is weekly in
arrears. However, in order to process pay all parties must approve
paperwork in a timely manner

9. How many Locum drs have been engaged with the DE model in the last 2
years please?

During the two year period from March 2019  to March 2019 to March 2021
the number of doctors engaged under the direct engagement model using 247
Time system was 584

10. What is the average time period from the 1st date of joining of the
locum dr to the first e-approved date by the departmental authority who
e-approves such timesheets) for their 1st time sheet submitted please?

The average time from the week ending date of each doctor’s first
timesheet to the week ending date in which the timesheet was approved for
payment was 14.6 days for the period between April 2019 and March 2021.

11. When other software portals pay within 7 working days why 247 time has
always delayed and why this process has never been corrected/rectified in
the last 2 years causing detriments to Locum Drs please?

This question is based on opinion (which is not already recorded) and
therefore we are unable to respond to this

12. Why Trust has agreed for 247 time portal not to give user name and
password access to individual locum drs please despite knowing it is the
locum drs data so it is their right to access this please?

We are part way through implementation of the software which will include
providing doctors access to the system

13. Why this should not be construed as a breach of their right to access
/peruse their own data as per the existing applicable laws?

This question is based on opinion (which is not already recorded) and
therefore we are unable to respond to this

As we have provided the information that we do hold your request is now
closed.  We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: Geoff Stokes, Director of Corporate Affairs, UHCW,
Clifford Bridge Road, Coventry CV2 2DX.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely

Andrea Phillips
FOI & Access to Health Records Manager