This is an HTML version of an attachment to the Freedom of Information request 'Contract between Trustmark and Dept of Business and upholding of consumer laws'.


 
 
 
Information Rights (IRU) 
Department for Business, Innovation & 
Skills 
1 Victoria Street,  
 
London  
SW1H 0ET 
 
 
 
William Kidd 
T  +44 (0)20 7215 5000 - Public enquiries 
  +44 (0)20 7215 6740 - Textphone (for 
Via email: xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx 
  those with hearing impairment)  
E  xxx.xxxxxxxx@xxx.xxx.xxx.xx  
 
 
www.gov.uk/bis 
 
BIS reference: FOI2014/20302 
 
Date 26 September 2014 
 
 
 
Dear Mr Kidd 
  
RE: Freedom of Information Request 
 
Thank you for your email of 8 September 2014 where you requested the following information: 
 
“In relation to item 3 following a search of our paper and electronic records, I have established that the 
Department does not hold any letters and summaries of conversations between TM, BBA and PCA. We 
have not considered other forms of communication' 
 
Please can you supply information as to what you refer to as other forms of communication ?  
 
Re your response of 2.9.14 wherein you now claim you may hold E mail records of the information 
requested please can you supply that information contained within those E mails. 
 
In your earlier response are E mails not included as electronic records ?  
 
Assuming you can now comply with my request for information I look forward to receiving this asap”.   
 
 
Under the Freedom of Information Act 2000 ('the Act'), you have the right to:  
 
•  know whether we hold the information you require 
•  be provided with that information (subject to any exemptions under the Act which may apply). 
 
 
We have now finished searching for emails held by the department up to the date of your original request 
(27 July 2014). Emails were not considered as part of your original request as we do not consider them 
to be letters or summaries of conversations as you  originally requested. Please find attached the 
information the department holds, we do not hold any emails between BIS & PCA. 
 
The names and contact details of junior officials and third parties contained within the emails are being 
withheld  under Section  40(2) of the Freedom of Information Act  (personal information). Section 40(2) 
provides an absolute exemption for personal data which then falls to be dealt with under the Data 
Protection Act. Personal data of third parties can only be disclosed in accordance with the data 
protection principles. In particular, the first data protection principle requires that disclosure must be fair 
and lawful and must comply with one of the conditions in Schedule 2 of the Data Protection Act. We do 
 
 

 
 
not think that it is fair to release the names and contact details of junior officials and third parties and do 
not think that any of the relevant conditions apply. 
 
 
Appeals procedure 
 
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. 
Internal review requests should be submitted within two months of the date of receipt of the response to 
your original letter and should be addressed to the Information Rights Unit 
(xxx.xxxxxxxx@xxx.xxx.xxx.xx). 
 
Information Rights Unit 
Department for Business, Innovation & Skills 
1 Victoria Street  
London  
SW1H 0ET 
 
 
Please remember to quote the reference number above in any future communications. 
 
If you are not content with the outcome of the internal review, you have the right to apply directly to the 
Information Commissioner for a decision. The Information Commissioner can be contacted at: 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 
 
 
 
Yours sincerely 
 
 
Barry Blackwell 
 
 
Page 2 of 2