This is an HTML version of an attachment to the Freedom of Information request 'PHSO executive and senior officers (again)'.


 
THE OMBUDSMAN
Unitary Board
 
 
CHIEF OPERATING 
OFFICER
 
 
Executive Office
 
Fixed Term role 
for 18 months
Group Executive Director
Executive Director
Executive Director
Executive Director
 
Operations & 
External Affairs & 
Business Transformation
Legal Advisor
Investigations
Strategy
 
 
 
Operations Business 
· 
Governance, Risk & PMO
·  Legal Services
Support Manager
 
 
 
·  Review Team
 
 
Ombudsman’s 
PA 
PA
PA
Casework Team
 
 
Directorate/Director
 
 
 Director of Clinical 
 
 Director of 
 Director of 
 Director Finance, 
Director of Complex 
Director of  
Director of HR, 
 Director of Service 
Advice
Operations
Investigations & 
Planning & 
Investigations & 
Strategy & Insight
People & Talent
Delivery & ICT
 
Resolution
Performance
Projects
 
 
 
 
 
 
 
 
·  Clinical Advice
·  Parliamentary
· 
· 
·  Facilities
·  Information & Records 
·  Health Investigations
HR Operations
Finance, Planning & 
Fixed Term role 
Management
o H1 – H7 teams
o Policy & Insight

Performance
· 
Employee Relations
Clinicians Team
for 12 months
·  ICT
·  The Web (from 1 Sep)
o Health Business 
· 
o  Corporate 
Health
     Support Team
 
o Recruitment
Performance
o Policy & Insight
o Case Assessment 
·  Parliamentary  
Team
·  Research & Analytics
o Payroll & Pensions
o  Corporate Planning
Investigations
CS&A
o CS&A Admin Team
o P1 – P3 teams
o Insight & Learning

· 
Customer Services 
POD
o Analytics
o  Finance
o Parliamentary Admin 
Teams
o Learning & Development 
Team
o Research
o  Procurement, 
o Casework Knowledge 

· 
· 
Organisational 
Transferring from CS&A:
Media. Marketing & 
Project & Business 
& Learning Team
Development
o Allocations Team
Internal Comms
Management
o Casework Policy & 
o Assessment Teams
o Press & Media
Guidance Team
o Resolution Team
o Marketing & Comms
o Outcomes & Learning 
o Design & Publications
O&L
Admin Team 
o Report Editing & 
Proofreading Team
o Training

Document Outline