VERSION NUMBER:
19.12.12
Change Implementation
Implementation Update
Project Name: Universal Jobmatch
Reference: IU 037
Date: 19 December 2012
Business:
Pensions Benefits Work
Contracted Contact
Operational
FIS Ni
No
Services
Customer
Centre
Excellence
Provision
Services
Services
Audience: Work Services Directorate
Employer Direct (NET)
Jobseekers
Direct
DWP UJ Helpdesk
To:
UJ Leads
From:
. .
Lead Group Implementation Manager for
Universal Jobmatch
Cc:
. .
. .
. .
Update
For
action/information
Timing
1
Line to Take - Amended
Information
Immediate
2
Implementation Issues
Information
Immediate
Process
Personal details redacted as Section 40 (2) of the Freedom of
Information Act applies – Personal Information Update
1. Lines To Take amended - The UJ project pulled together a number of
questions into one document referred to in IU Memo 033.
The lines to take have been updated. They are now available on the UJ
website and can be found via Communications here
2. Implementation Issues Process – Following the Your Call for Employer
Facing staff we have received a high number of questions which has
resulted in a delay in responding within the agreed timescales. Please
accept our apology and responses will be issued in due course.
To Note: For reporting UJ service incidents please continue to use the
Service Desk Contact Us process as normal.
If you have any queries about this communication, please contact your
local change team as follows
OPD Change Team
Contact
Team Project Lead
Enter 1st Lead Name
Enter 2nd Lead name
Us
Telephone