Mae hwn yn fersiwn HTML o atodiad i'r cais Rhyddid Gwybodaeth 'Access to Universal Jobmatch by DWP Work Programme and other employment service providers'.

DWP Central Freedom of Information Team
Annex A 
e-mail: freedom-of-information-re
Our Ref: VTR4859

8th January 2013
Annex A 
Dear David Cook,  
Thank you for your Freedom of Information request which is detailed below along with our 
Do JSA work programme participants have to allow Providers like A4E access to their 
Universal Jobmatch account or disclose their Government Gateway ID? If a participant does 
not allow voluntary access or disclosure, can it be a reasonable mandated activity to force 
access or force disclosure? 
Claimants will never be asked or mandated to provide any third party or DWP staff with their 
Government Gateway User ID; this is personal to the claimant and must not be shared. 
At present, access to a claimant’s Universal Jobmatch account is only available to DWP staff, 
and only if a claimant has given consent for DWP to access their account.   
Can you provide information that it is reasonable mandated activity for ingeus to require all of 
it's work programme participants to log in and use it's website, please supply 
a full copy of website terms and conditions, privacy and cookie policies for 
both the public and "secure" user logged on side of the website. 
The Department for Work and Pensions does not specify the type of activities Work 
Programme participants should undertake. This gives Work Programme providers the flexibility 
to design an innovative and personalised approach to support each individual into sustained 
employment. Providers will decide whether an activity is mandatory or not in appropriate 
cases, ensuring that it is reasonable for the participant’s circumstances and will notify them in 
Any questions relating to the website should be addressed to Ingeus directly. 
If you have any queries about this letter please contact me quoting the reference number 

Yours sincerely,  
DWP Central FoI Team 
Your right to complain under the Freedom of Information Act 
If you are not happy with this response you may request an internal review by e-mailing freedom-of-information- or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any 
review request should be submitted within two months of the date of this letter.  
If you are not content with the outcome of the internal review you may apply directly to the Information 
Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have 
exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information 
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF