Details of request “Customer Relationship Management

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

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id event_type details created_at described_state calculated_state last_described_at link
4043977  sent    2019-02-08 11:30:50 +0000  waiting_response  waiting_response  2019-02-08 11:30:50 +0000  outgoing  
4043978  response    2019-02-08 11:31:04 +0000    waiting_response  2019-02-08 18:31:19 +0000  incoming  
4044951  status_update    2019-02-08 18:31:19 +0000  waiting_response  waiting_response  2019-02-08 18:31:19 +0000   
4057383  response    2019-02-11 13:18:08 +0000    waiting_response  2019-02-13 18:30:50 +0000  incoming  
4069759  status_update    2019-02-13 18:30:50 +0000  waiting_response  waiting_response  2019-02-13 18:30:50 +0000   
4195620  response    2019-03-07 11:34:37 +0000        incoming  
4195621  response    2019-03-07 11:34:51 +0000    successful  2019-03-08 13:35:42 +0000  incoming  
4202993  status_update  described_state  2019-03-08 13:35:42 +0000  successful  successful  2019-03-08 13:35:42 +0000   
4691356  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691357  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691358  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691359  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691360  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691361  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691362  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
4691363  edit metadata  allow_new_responses_from  2019-06-09 03:46:15 +0100         
6437592  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437593  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437594  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437595  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437596  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437597  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437598  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437599  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437600  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437601  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437602  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437603  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437604  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437605  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437606  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         
6437607  edit metadata  allow_new_responses_from  2020-03-09 03:47:51 +0000         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.