Scottish Public Services Ombudsman

An ombudsman, also called SPSO

64 requests
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Response by Scottish Public Services Ombudsman to J Roberts on .

Awaiting classification.

Dear J Roberts Your request for information I refer to your email of 31 January 2024. Your request has been processed in line with the Freedom of...
Meaningful
Response by Scottish Public Services Ombudsman to M Hands on .

Awaiting classification.

Dear Ms Hands Your request for information I refer to your email of 7 September 2023.  In your correspondence you ask for:  1. How many ‘meaning...
SPSO Regulator
Response by Scottish Public Services Ombudsman to Martin James Keatings on .

Successful.

Dear Mr Keatings, Please find attached a letter from Niki Maclean, Director, in response to your request for review. Your Sincerely Ruth Yates...
Dear Ms Thomson Thank you for emailing the SPSO we are sorry to hear about your concerns. Glasgow City Council has a two stage complaints procedure w...
Dear Professor Paechter   Your request for review   I refer to your email of 11 September 2017.  In your correspondence you ask for a review o...
Dear Mr Thompson Please find attached acknowledgement of your request for a review of our decision dated 13 May 2015. Yours sincerely Ellie Robe...
This is an automated receipt from SPSO to let you know that we have received your email. Please do not reply to this. If you have emailed a new comp...
Dear Mr Herold reference 20060351 / 200901339 I would like to advise that redacted challenge decision letters for the period April 2005 to Mar...
Comeback Complaints
Response by Scottish Public Services Ombudsman to David Herold on .

Long overdue.

This is an automated receipt from SPSO to let you know that we have received your email. Please do not reply to this. If your email to us was a new...
Dear Ms Heathcote, I refer to your request for information, as below. I note that you have requested documents from October 2008 to November 2009,...

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