Royal Mail Group Limited

Awdurdod cyhoeddus, a elwir hefyd yn Royal Mail Group

This authority is not subject to FOI law, so is not legally obliged to respond (manylion).

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation.

We are continuing to list it on account of its significant public responsibilities: why?

If you are looking for information regarding your own circumstances (e.g. lost parcels, information about services), you should contact Royal Mail directly. Their email address is: customer.service.team@royalmail.com., or, you can use their website to find relevant contact details.

We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

Cais 750
Accident Reporting
Ymateb gan Royal Mail Group Limited i Mr Warwick ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Warwick,   Thank you for your email received 12 October  2018 in which you ask; ' Does Royal Mail train ALL managers supervising delivery...
Delayed Mail Northern Ireland
Ymateb gan Royal Mail Group Limited i Mr N Smith ar .

Gwrthodwyd.

Dear Mr Smith, Thank you for your email received 03 October 2018 in relation to your previous request for information regarding delay to mail followin...
Undeliverable Mail Policies
Ymateb gan Royal Mail Group Limited i George Hynes ar .

Gwrthodwyd.

Dear Mr Hynes,   Thank you for your email received 16 September 2018 in reference to a previous FOI request relating to the policy regarding the p...
Post Box Painting type and schedule
Cais i Royal Mail Group Limited gan John Gow. Wedi ei anodi gan P Zoeftig ar .

Rhannol lwyddiannus.

* Village Councillor (not counsellor!!)
Mail
Ymateb gan Royal Mail Group Limited i John Boring ar .

Yn aros am gael ei ddosbarthu.

  Dear Mr Boring,   Thank you for your email received 15 September 2018 within which you request information under the Freedom of Information Ac...
Lost mail/incorrect delivery
Ymateb gan Royal Mail Group Limited i Patrick Moloney ar .

Gwrthodwyd.

Mr Moloney, I would recommend talking to Royal Mail Customer Services team who can answer your questions about the classification of complaints throug...
Missing documents
Ymateb gan Royal Mail Group Limited i Jackie ar .

Yn disgwyl eglurhad.

Jackie,   Thank you for your email received on the 12th July 2013. It would be helpful if you could provide some more information so we can look i...
Dear Kirk, Thank you for your email in which you request to know the number of Postmen that have reported that they were attacked by animals in the la...
Looking for a lost parcel
Ymateb gan Royal Mail Group Limited i Emily ar .

Gwrthodwyd.

+-----------------------------------------------------------------------------+ | [1]Royal Mail logo | | | | Enquiry Reference # 180404-000276 | | | |...
Package not returning to me
Ymateb gan Royal Mail Group Limited i Khawaja Ghias ar .

Gwrthodwyd.

Dear Khawaja Thank you for your email. It would be necessary to contact Royal Mail's Customer Service Department in respect of your enquiry; their con...
Dear Mr Martin, Thank you for your email in which you ask why out why the Royal Mail refuses to carry cremated remains. You have requested the informa...
Social Media World Cup 2018
Ymateb gan Royal Mail Group Limited i Jonathan Alderslade ar .

Rhannol lwyddiannus.

Dear Mr Alderslade   Thank you for your email received 01 July 2018 relating a post on Facebook that relates to diversity within Royal Mail.  ...
Help me find a lost postcard please
Ymateb gan Royal Mail Group Limited i Mrs Mac ar .

Gwrthodwyd.

Dear Mrs Mac, Thank you for your email dated 26 May 2018 in which you ask for the process or route from a local post office in Scotland to the Dead Le...
Injurious events at work
Ymateb gan Royal Mail Group Limited i Jason ar .

Rhannol lwyddiannus.

Dear Jason,   Thank you for your email received 17 July 2018 within which you enquire about Royal Mail’s accident/injury statistics, ideally withi...
list of Crown offices for Sale/Lease
Ymateb gan Royal Mail Group Limited i ketan patel ar .

Gwybodaeth heb ei gadw.

Dear Mr Patel,   I write in response to your email received 05 June 2018 within which you request the list of Crown Post offices for Lease/Sale....
Attacks on postmen East devon
Ymateb gan Royal Mail Group Limited i Beth Sharp ar .

Gwrthodwyd.

Dear Ms Sharp   Thank you for your email in which you request information relating to the number of animal attacks on Royal Mail postmen and women...
Fleet information
Ymateb gan Royal Mail Group Limited i Dave Smith ar .

Gwrthodwyd.

Dear Mr Smith,   Thank you for your email dated 29 January 2016 in which you ask for details in respect of all vehicles based in The Vale Of Glamo...
Parcel missing cannot contact local delivery office
Ymateb gan Royal Mail Group Limited i Del ar .

Yn aros am gael ei ddosbarthu.

Dear Adella, Thank you for your email dated 2nd July 2018 in which you ask about contact telephone numbers and complaints similar in nature to yours....
Delivery of parcel arriving from China
Ymateb gan Royal Mail Group Limited i Harry Ganz ar .

Gwrthodwyd.

Dear Harry Thank you for your email dated 1st June 2018 in which you ask about business rates for Chinese companies delivering in the UK. You have req...
Overnight Retention Policy
Ymateb gan Royal Mail Group Limited i wayne callear ar .

Gwrthodwyd.

Dear Wayne Please find attached a response to your recent Freedom of Information Request. Yours Sincerely Daniel Tulp Company Secretary's Office Inf...
Dear Mr Merriman Thank you for your email following our response to your recent Freedom of Information Act request. Customers with enquiries about ou...
National Returns Centre contact details
Cais i Royal Mail Group Limited gan Kim Morgan. Wedi ei anodi gan Hugh Harris ar .

Gwrthodwyd.

I received a returned bit of mail from National Returns Centre, 20 Donegall Quay Belfast BT1 1AR. Presumably, therefore, that is the address you need...
Delivery
Ymateb gan Royal Mail Group Limited i KAMIL ar .

Llwyddiannus.

Dear Kamil Urban, I am writing in relation to your enquiry dated 02 February 2017 concerning the whereabouts of a tracked item of mail. Customer's wit...
Fake stamps
Ymateb gan Royal Mail Group Limited i Mrs Summerson ar .

Llwyddiannus.

Dear Ms Summerson   I am writing in relation to your enquiry dated 26 September 2017 concerning the use of a fake stamp on an item you have purcha...
Recorded deliveries to hr29ew
Ymateb gan Royal Mail Group Limited i PAUL BERROW ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Berrow,   Thank you for your email dated 08 February 2018 in which you request a list of all recorded deliveries to HR29EW between 30 Sept...

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