Royal Mail Group Limited

Awdurdod cyhoeddus, a elwir hefyd yn Royal Mail Group

This authority is not subject to FOI law, so is not legally obliged to respond (manylion).

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation.

We are continuing to list it on account of its significant public responsibilities: why?

If you are looking for information regarding your own circumstances (e.g. lost parcels, information about services), you should contact Royal Mail directly. Their email address is: customer.service.team@royalmail.com., or, you can use their website to find relevant contact details.

We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

Cais 781
Gwnewch cais i'r awdurdod hwn
Transcript of recorded call.
Cais wedi ei anfon i Royal Mail Group Limited gan Iraklis Pazios ar .

Yn aros am ymateb.

On the 27th of January 2020 around 17:00pm, I, Iraklis Pazios made a complaint through the Royal Mail customer service. The call was recorded and i...
Post misdirected to china
Ymateb gan Royal Mail Group Limited i Chris King ar .

Yn aros am gael ei ddosbarthu.

+---------------------------------------------------------+ | | | [1]Royal Mail logo | | | | Enquiry Reference # 200102-010684 | | | | This email...
Disposal of goods from National Return Centre
Eglurhad a anfonwyd at Royal Mail Group Limited gan K Matthews ar .

Hwyr.

Thank you for your response and I appreciate the gesture of good will. I would like to know how the item RV167691212GB was disposed of? Yours sinc...
Who requested mail to not be delivered?
Cais wedi ei anfon i Royal Mail Group Limited gan Jane Barker ar .

Yn hwyr iawn

On the 5th December 2019 I received my morning post as usual. I was expecting a parcel and had been sent a window of time in which this parcel woul...
International Tracked & Signed Service
Cais wedi ei anfon i Royal Mail Group Limited gan navartne ar .

Yn hwyr iawn

1) Please provide any changes that your have made to the ‘International Tracked & Signed’ service within the last 6 months. For example, any changes...
Request for GPS Data
Ymateb gan Royal Mail Group Limited i Zhi Yuan Teo ar .

Yn aros am gael ei ddosbarthu.

Dear Zhi Yuan Teo Thank you for bringing the issue below to our attention. As you are wishing to raise a personal delivery matter it would not be app...
Royal Mail Payments to DVLA
Ymateb gan Royal Mail Group Limited i Mr Clark ar .

Gwrthodwyd.

Dear Mr Clark, Thank you for your e-mail below dated 5 November 2019, in which you request information relating to Royal Mail payments to the DVLA. ....
Request For GPS Data
Cais wedi ei anfon i Royal Mail Group Limited gan Zhi Yuan Teo ar .

Fe'i tynnwyd yn ôl gan y ceisydd.

I am writing to request for GPS data for the delivery of an item, tracking number NJ609390843GB. The was an expensive eBay purchase, which the sel...
Parcel postboxes
Ymateb gan Royal Mail Group Limited i Abdul Hai ar .

Gwrthodwyd.

Dear Mr Hai, Thank you for your email. Following the flotation of Royal Mail on the London Stock Exchange in October 2013, it is no longer subject to...
Recorded deliveries to hr29ew
Ymateb gan Royal Mail Group Limited i PAUL BERROW ar .

Gwrthodwyd.

Dear Mr Berrow,   Thank you for your email dated 08 February 2018 in which you request a list of all recorded deliveries to HR29EW between 30 Sept...
Number of parcels containing illegal items confiscated by Royal Mail Jan 2017 - Jan 2018
Ymateb gan Royal Mail Group Limited i Filip Peroni ar .

Yn aros am gael ei ddosbarthu.

Dear Filip Peroni Thank you for your email in which you request information under the provisions of freedom of information legislation. The informati...
Grievance / Disciplinary / Suspension Records
Ymateb gan Royal Mail Group Limited i J. Moore ar .

Gwrthodwyd.

Dear J Moore, Thank you for your email in which you request information under the provisions of freedom of information legislation. The information y...
List of Post Offices Investigated for shortfalls in balances and outcomes of investigations
Ymateb gan Royal Mail Group Limited i Arun Malhotra ar .

Rhannol lwyddiannus.

Dear Mr Malhotra,   Ref: Freedom of Information Request - KFME-8Y4K7X   I am writing in response to your email received by Post Office Limited...
Spelling of Aberdyfi/Aberdovey
Ymateb gan Royal Mail Group Limited i Shaun Coster ar .

Rhannol lwyddiannus.

Dear Shaun, Thank you for your email in which you request " the reason for the continued use of the bilingual name for Aberdyfi/Aberdovey". You have r...
Specification for the Tag Code and Route Code barcodes
Cais i Royal Mail Group Limited gan Josh Walker. Wedi ei anodi gan Maria Grimley ar .

Gwrthodwyd.

Thank you Josh Walker for your persistence in this request for transparency with regard to having access to 'date of postage' information. Gone are th...
Postbox Details : Address of all Postboxes in UK as well as age and description
Ymateb gan Royal Mail Group Limited i Post Box Visualiser ar .

Yn hwyr iawn

Dear Sir/Madam I am writing in response to your e-mail below. Following the flotation of Royal Mail on the London Stock Exchange in October 2013, it...
Destruction of Customer`s Mail
Ymateb gan Royal Mail Group Limited i dennis fallon ar .

Gwrthodwyd.

Dear Mr Fallon   I am writing in response to your request for information dated 28 May 2014. You have requested information under the terms of the...
Location of post boxes CT9 2HT
Ymateb gan Royal Mail Group Limited i John McConnell ar .

Gwrthodwyd.

Dear Mr McConnell Thank you for your email. Following the flotation of Royal Mail on the London Stock Exchange in October 2013, it is no longer subjec...
Email addresses for Royal Mail customer-facing departments
Ymateb gan Royal Mail Group Limited i Mark Goodge ar .

Llwyddiannus.

Dear Mr. Goodge Please find attached a response to your request for information from Royal Mail Group. We aim to answer all requests for information...
National Returns Centre contact details
Ymateb gan Royal Mail Group Limited i Kim Morgan ar .

Gwrthodwyd.

Dear Ms Morgan   Thank you for your email dated 18 January 2015 within which you request information under the terms of the Freedom of Information...
2nd Class Postal Service
Ymateb gan Royal Mail Group Limited i Joseph Walsh ar .

Gwrthodwyd.

Dear Joseph,   Thank you for your email in which you request: "What proportion of 2nd Class mail is:- (i) delivered after more than 5 days? (...
Post box locations
Ymateb gan Royal Mail Group Limited i C. C. Newey ar .

Gwrthodwyd.

Dear C. C. Newey, Thank you for your email in which you request a list of all post boxes in the United Kingdom, along with their geographic location....
Subcontractors
Ymateb gan Royal Mail Group Limited i Ian Macdonald ar .

Gwrthodwyd.

Dear Mr Macdonald Thank you for your email in which you ask for information relating to a specific subcontractor. You have requested this information...
Royal Mail handling fee
Cais i Royal Mail Group Limited gan Jonathan Sheppard. Wedi ei anodi gan rob eggett ar .

Gwrthodwyd.

2019 and I have just got an £11 fee. Still waiting for answers. .....
Address/Name of PO Box 13657 BIRMINGHAM B2 2FQ
Ymateb gan Royal Mail Group Limited i Tony Philips ar .

Rhannol lwyddiannus.

Dear Mr Philips Please find attached a response to your recent Freedom of Information Request.   Yours sincerely Kate Fearn Company Secretar...

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