Royal Mail Group Limited

Awdurdod cyhoeddus, a elwir hefyd yn Royal Mail Group

This authority is not subject to FOI law, so is not legally obliged to respond (manylion).

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation.

We are continuing to list it on account of its significant public responsibilities: why?

If you are looking for information regarding your own circumstances (e.g. lost parcels, information about services), you should contact Royal Mail directly. Their email address is: customer.service.team@royalmail.com., or, you can use their website to find relevant contact details.

We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

Cais 763
Gwnewch cais i'r awdurdod hwn
A parcel sent by me to SriLanka is now in NRC in Croydon, can I get parcel back?
Ymateb gan Royal Mail Group Limited i Carol clarke ar .

Yn aros am gael ei ddosbarthu.

+---------------------------------------------------------+ | [1]Royal Mail logo | | | | Enquiry Reference # 190121-004904 | | | |   | | | | Reg...
Vehicle Kinds
Ymateb gan Royal Mail Group Limited i Daniel Coleman ar .

Yn aros am gael ei ddosbarthu.

Dear Daniel, Thank you for your email in which you request information under the terms of the Freedom of Information Act 2000. Following the flotatio...
Address for legal correspondence
Ymateb gan Royal Mail Group Limited i P. Ferguson ar .

Gwrthodwyd.

Dear P Ferguson, Thank you for your email dated 29 November 2018 in which you ask how many times court papers were served in respect of Royal Mail Gua...
Stolen cash in transit
Ymateb gan Royal Mail Group Limited i Barry Purdy. ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Purdy Thank you for your email. Any customer with a concern regarding a specific item of mail should contact our dedicated Customer Service te...
Request for data on items lost and stolen
Ymateb gan Royal Mail Group Limited i Anthony Udris ar .

Yn aros am ymateb.

Dear Mr Udris Thank you for your email within which you request information relating to the number of lost and stolen items from Chapeltown Delivery O...
Subcontractors
Ymateb gan Royal Mail Group Limited i Ian Macdonald ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Macdonald Thank you for your email in which you ask for information relating to a specific subcontractor. You have requested this information...
What to do next?
Ymateb gan Royal Mail Group Limited i Rohan Paudel ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Paudel Thank you for your email. We would advise customers with concerns in respect of specific mail items to contact Royal Mail's dedicated C...
Analysis of average wait times and target wait times for collection of letters/parcels from collection counters
Ymateb gan Royal Mail Group Limited i Darren Andrews ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Andrews Thank you for your email in which you ask for information relating to average and target wait times for collection of letters and parc...
Freemasons Working In the Royal Mail Group
Ymateb gan Royal Mail Group Limited i Fiona Hughes ar .

Gwrthodwyd.

Dear Fiona,   Thank you for your email in which you request information under the terms of the Freedom of Information Act 2000.    Following t...
Security and Compliance Software
Ymateb gan Royal Mail Group Limited i Thomas ar .

Gwrthodwyd.

Dear Thomas, Thank you for your email in which you request information under the terms of the Freedom of Information Act 2000. Following the flotatio...
Postmen with criminal records gained during employment
Ymateb gan Royal Mail Group Limited i Tabitha smith ar .

Gwrthodwyd.

Dear Ms Smith,   Thank you for your email in which you ask for information relating to Royal Mail’s process in respect of employees charged with a...
An enquiry into the operations and staff at Guildford Royal Mail depot
Ymateb gan Royal Mail Group Limited i Tom Dean ar .

Gwrthodwyd.

Dear Mr Dean,   Thank you for your email in which you ask for information relating to Royal Mail’s average staff turnover per month at the Guildfo...
Delayed Mail
Ymateb gan Royal Mail Group Limited i Mr N Smith ar .

Yn aros am gael ei ddosbarthu.

Mr Smith Contact details of Royal Mail Groups Chief Compliance Officer can be found as part of the 'Compliance Investigation Procedure' here; https:/...
Legal Definition
Ymateb gan Royal Mail Group Limited i GeekSquad ar .

Gwrthodwyd.

Dear Ms Clarke, Thank you for your email in which you request information under the terms of the Freedom of Information Act 2000. Following the flota...
Postal Route Gosforth Office
Ymateb gan Royal Mail Group Limited i Mr Ken ar .

Gwrthodwyd.

  Dear Mr Roper   Thank you for your email dated 21 December 2017 in which you request information regarding the postal route of the deliveries...
Expenses
Ymateb gan Royal Mail Group Limited i Michael Pollock ar .

Gwrthodwyd.

Dear Mr Pollock Thank you for your email in which you request information relating to the procurement of gifts, flowers, chocolate, alcohol and clothi...
Statistics
Ymateb gan Royal Mail Group Limited i Sonia Bourne ar .

Yn aros am gael ei ddosbarthu.

Dear Ms Bourne, Thank you for your email received 15 October 2018 in which you ask, ' how many trips your Parcelforce or post office vans made in June...
Accident Reporting
Ymateb gan Royal Mail Group Limited i Mr Warwick ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Warwick,   Thank you for your email received 12 October  2018 in which you ask; ' Does Royal Mail train ALL managers supervising delivery...
Delayed Mail Northern Ireland
Ymateb gan Royal Mail Group Limited i Mr N Smith ar .

Gwrthodwyd.

Dear Mr Smith, Thank you for your email received 03 October 2018 in relation to your previous request for information regarding delay to mail followin...
Undeliverable Mail Policies
Ymateb gan Royal Mail Group Limited i George Hynes ar .

Gwrthodwyd.

Dear Mr Hynes,   Thank you for your email received 16 September 2018 in reference to a previous FOI request relating to the policy regarding the p...
Post Box Painting type and schedule
Cais i Royal Mail Group Limited gan John Gow. Wedi ei anodi gan P Zoeftig ar .

Rhannol lwyddiannus.

* Village Councillor (not counsellor!!)
Mail
Ymateb gan Royal Mail Group Limited i John Boring ar .

Yn aros am gael ei ddosbarthu.

  Dear Mr Boring,   Thank you for your email received 15 September 2018 within which you request information under the Freedom of Information Ac...
Lost mail/incorrect delivery
Ymateb gan Royal Mail Group Limited i Patrick Moloney ar .

Gwrthodwyd.

Mr Moloney, I would recommend talking to Royal Mail Customer Services team who can answer your questions about the classification of complaints throug...
Missing documents
Ymateb gan Royal Mail Group Limited i Jackie ar .

Yn disgwyl eglurhad.

Jackie,   Thank you for your email received on the 12th July 2013. It would be helpful if you could provide some more information so we can look i...
Number of postmen attacked by animals over the last 10 years
Ymateb gan Royal Mail Group Limited i Kirk Asiedu ar .

Gwrthodwyd.

Dear Kirk, Thank you for your email in which you request to know the number of Postmen that have reported that they were attacked by animals in the la...

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