Public Services Ombudsman for Wales

An ombudsman

Cais 53
Dear R M Crorie   Our reference: 202203600   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only,...
Annwyl   Ein cyfeiriad: 202201660   Gofynnodd y Rheolwr Llywodraethu Gwybodaeth, Alison Parker, i mi ymateb, trwy ebost yn unig, i’ch cais am...
Dear Mr Leonard Thank you for your request for information. I note that you made the same request to us last year. A copy of our previous response was...
Malicious email volume
Ymateb gan Public Services Ombudsman for Wales i Rebecca Moody ar .

Gwrthodwyd.

Dear Ms Moody   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only, a response to your information r...
Dear Mr Leonard   Request reference: 202001415   Please find attached response to your recent FOI request.   With kind regards Alison  ...
Dear Mr Hawker   Thank you for your request for information provided in your email below.   Our response   In 2019 the Ombudsman's powers e...
To: xxxxxxxxxxxx @ xxxxx . xxx . xxx . xx still not getting through!
Hearing costs
Ymateb gan Public Services Ombudsman for Wales i David cooper ar .

Gwrthodwyd.

  [1]Egress logo   Anfonwyd y neges e-bost hon atoch yn ddiogel gan ddefnyddio Egress gan Ombwdsmon Gwasanaethau Cyhoeddus Cymru. This email has...
Decision review statistics
Ymateb gan Public Services Ombudsman for Wales i Becky Lloyd ar .

Llwyddiannus.

Dear Ms Lloyd Please find the attached internal review. We can confirm that your request was responded to within the twenty working day time limit and...
Investigation costs
Ymateb gan Public Services Ombudsman for Wales i caebrwyn ar .

Rhannol lwyddiannus.

Dear Ms Thompson   Thank you for your email. Please find the attached Internal Review, carried out by the Director of Policy, Legal & Governance....
Senior Pay

Llwyddiannus.

Dear Mr ap Dafydd   I refer to your recent request for information. Please find our response set out below.   Request On 24 July 2018, the P...
Disparate time extensions
Ymateb gan Public Services Ombudsman for Wales i Tim Pink ar .

Gwrthodwyd.

Dear Mr Pink   I refer to your recent request for information. Please find our response attached to this email.   Yours sincerely   James...
Complaints Against WAST
Ymateb gan Public Services Ombudsman for Wales i Joshua Jones ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Jones I refer to your recent request for information. Please find our response set out below. Request On 22 January 2018, the Public Service...
Sickness Absence
Ymateb gan Public Services Ombudsman for Wales i J Roberts ar .

Rhannol lwyddiannus.

Dear J Roberts   I refer to your recent request for information. Please find our response attached to this email.   Yours sincerely   Jame...
Dear Miss Williams   I refer to your recent request for information to the Public Services Ombudsman for Wales (PSOW). Please find our response se...
Dear Ms Davies   I refer to your recent request for information. Please find our response set out below. Request On 4 July 2017, you requested...
Dear Reverend Roper I acknowledge receipt of your email which has been forwarded to the Information and Data Protection Officer for attention. Yours...
Dear Mr Bayliss We acknowledge receipt of your email, the contents of which has been noted. Yours sincerely James Merrifield Management Information...
clarification on Ombudsman definitions
Ymateb gan Public Services Ombudsman for Wales i Malcolm Brown ar .

Gwybodaeth heb ei gadw.

Dear Mr Brown   I refer to your recent request for information. Please find our response set out below.   Request On 18 August 2016, you sub...
Dear Roz Stirman   I refer to your recent request for information. Please find our response set out below.   Request On 24 February 2016, yo...
Code of Conduct complaints
Ymateb gan Public Services Ombudsman for Wales i Carl Cowling ar .

Rhannol lwyddiannus.

Dear Carl Cowling   I refer to your recent request for information. Please find our response set out below.   Request On 24 February 2016, t...
Top 10 investigators in 2013/14 and 2014/15
Cais i Public Services Ombudsman for Wales gan J Roberts. Wedi ei anodi gan [Name Removed] (Ataliwyd y cyfrif) ar .

Yn aros am gael ei ddosbarthu.

Well that certainly simplifies matters. The Welsh Ombudsman doesn't attempt to manipulate the figures.
Caseload
Ymateb gan Public Services Ombudsman for Wales i J Roberts ar .

Yn aros am gael ei ddosbarthu.

Dear J Roberts I refer to your recent request for information. Please find our formal response attached to this email. Yours sincerely James Merrifi...
Staff bonuses
Ymateb gan Public Services Ombudsman for Wales i J Roberts ar .

Gwybodaeth heb ei gadw.

Dear J Roberts   I refer to your recent request for information. Please find our response attached to this email.   Yours sincerely   Jame...
Dear M Williams   I refer to your recent request for review. Please find the attached review, carried out by the Ombudsman’s Investigation Manager...

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