Parliamentary and Health Service Ombudsman

An ombudsman, a elwir hefyd yn PHSO

The Parliamentary and Health Service Ombudsman provides an independent complaint handling service for complaints that have not been resolved by the NHS in England and UK government departments. [1]

You should not use our service to contact this body with any customer service enquiries - find out why.

Cais 1171
Gwnewch cais i'r awdurdod hwn
Names and positions of senior staff as at 11 February 2020
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan D. Moore ar .

Yn disgwyl eglurhad.

The ICO has started a formal investigation into the matter.
Names of senior staff
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan J Roberts ar .

Rhannol lwyddiannus.

JT Oakley, I see the latest idea is a 'Learning Academy'. If an organisation like the Patients Association delivered the training it could help the...
PHSO Learning Academy referred to in letter to William Wragg MP
Cais i Parliamentary and Health Service Ombudsman gan J Roberts. Wedi ei anodi gan J Roberts ar .

Yn aros am gael ei ddosbarthu.

A member of 'PHSOthefacts' has written a powerful letter to the Patients Association: https://phsothetruestory.com/2020/06/19/patients-association-co...
The legal minefield of the PHSO re-opening of cases and the PHSO commencement of fresh/new investigations.
Cais i Parliamentary and Health Service Ombudsman gan M Boyce. Wedi ei anodi gan Jason ar .

Gwrthodwyd.

I totally agree. It seems that judge was exercising bias, at a conscious and/or unconscious level, towards the establishment and/or he was just slapdas...
Phso responds to complainant
Dilynol a anfonwyd at Parliamentary and Health Service Ombudsman gan christina evans ar .

Rhannol lwyddiannus.

I found out how many complaints were made 2018/2019.Also how many complaints were not upheld. Suffice to say over 5000 complaints were made and pract...
Complaints upheld in 2019/20 and FOI responses
Ymateb gan Parliamentary and Health Service Ombudsman i D. Moore ar .

Yn aros am gael ei ddosbarthu.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Spreadsheet linked to data breach
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan D. Moore ar .

Yn aros am gael ei ddosbarthu.

ICO contacted.
A 'meta request' concerning 'Activity with MPs/disability training for staff' R0000584
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan D. Moore ar .

Yn aros am gael ei ddosbarthu.

ICO has been contacted.
Procedural Irregularity
Ymateb gan Parliamentary and Health Service Ombudsman i De bert ar .

Yn aros am gael ei ddosbarthu.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Time bar
Ymateb gan Parliamentary and Health Service Ombudsman i Deedle1 ar .

Yn aros am ymateb.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Enquiries, assessments, investigations and individuals
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan J Roberts ar .

Gwrthodwyd.

Dr Bruce Newsome shoots to bits PHSO figures in his latest hard-hitting article entitled: 'letting another quango mislead parliament?' https://thecri...
One apology for poor service in 2019/20?
Cais i Parliamentary and Health Service Ombudsman gan J Roberts. Wedi ei anodi gan J Roberts ar .

Yn aros am gael ei ddosbarthu.

Dr Bruce Newsome shoots to bits PHSO figures in his latest hard-hitting article entitled: 'letting another quango mislead parliament?' https://thecri...
Mr Behren's apology re report on Averil Hart's death
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan J Roberts ar .

Gwrthodwyd.

Dr Bruce Newsome shoots to bits PHSO figures in his latest hard-hitting article entitled: 'letting another quango mislead parliament?' https://thecri...
PHSO's Trustpilot account
Cais i Parliamentary and Health Service Ombudsman gan J Roberts. Wedi ei anodi gan J Roberts ar .

Gwybodaeth heb ei gadw.

Dr Bruce Newsome shoots to bits PHSO figures in his latest hard-hitting article entitled: 'letting another quango mislead parliament?' https://thecri...
Your complaint to Conservative Home about article by Bruce Newsome
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan J Roberts ar .

Llwyddiannus.

Dr Bruce Newsome shoots to bits PHSO figures in his latest hard-hitting article entitled: 'letting another quango mislead parliament?' https://thecri...
complaints against government departments overseen by PHSO 2018/19
Cais i Parliamentary and Health Service Ombudsman gan liz perloff. Wedi ei anodi gan J Roberts ar .

Llwyddiannus.

Dr Bruce Newsome shoots to bits PHSO figures in his latest hard-hitting article entitled: 'letting another quango mislead parliament?' https://thecri...
Subject Access Request (SAR). GDPR.
Ymateb gan Parliamentary and Health Service Ombudsman i Jenny Bird ar .

Yn aros am ymateb.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Zero complaint responses
Cais am adolygiad mewnol a anfonwyd at Parliamentary and Health Service Ombudsman gan Deedle1 ar .

Yn aros am adolygiad mewnol.

but I'd like you to respond here except for my personal information. Alfie Deegan Yours faithfully, Deedle1
Complaints against government departments.
Cais i Parliamentary and Health Service Ombudsman gan phsothefacts Pressure Group. Wedi ei anodi gan J Roberts ar .

Yn aros am gael ei ddosbarthu.

Complaint figures for 2019/20: https://www.whatdotheyknow.com/request/complaints_upheld_in_201920_and#incoming-1632458 Table: https://www.whatdot...
Phso responds to complainant
Cais i Parliamentary and Health Service Ombudsman gan christina evans. Wedi ei anodi gan J Roberts ar .

Hwyr.

Figures for 2019/20: https://www.whatdotheyknow.com/request/complaints_upheld_in_201920_and#incoming-1632458 Table: https://www.whatdotheyknow.co...
Total number of complaints upheld and not upheld in 2018 and 2019
Cais i Parliamentary and Health Service Ombudsman gan Daniel Bailey. Wedi ei anodi gan J Roberts ar .

Yn aros am gael ei ddosbarthu.

Figures for 2019/20: https://www.whatdotheyknow.com/request/complaints_upheld_in_201920_and#incoming-1632458 Table: https://www.whatdotheyknow.co...
Review and Feedback Team (RAFT) guidance 2020
Ymateb gan Parliamentary and Health Service Ombudsman i M Boyce ar .

Yn aros am gael ei ddosbarthu.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Massive data breach - Did you publish thousands of complainants' names?
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan J Roberts ar .

Rhannol lwyddiannus.

Recent ICO survey: 'Information Rights Strategic Plan:Trust and Confidence': https://ico.org.uk/media/about-the-ico/documents/2618178/ico-trust-and-c...
Activity with MPs/disability training for staff
Cais i Parliamentary and Health Service Ombudsman gan D. Moore. Wedi ei anodi gan J Roberts ar .

Gwrthodwyd.

As Sir Arnold said to Sir Humphrey: “Open government is a contradiction in terms: you can be open, or you can have government” https://www.oic.wa....
Legal costs: "[X]’s usual hourly rate is £275 plus vat."
Cais i Parliamentary and Health Service Ombudsman gan J Roberts. Wedi ei anodi gan J Roberts ar .

Rhannol lwyddiannus.

The Secret Barrister on legal aid fees: 'No legal aid lawyers charge £250 an hour. We’re not allowed. The rates are fixed by government. Normally it’...

Dim ond ceisiadau a wnaed gan ddefnyddio WhatDoTheyKnow a ddangosir. ?