The Ombudsman Service Limited

An ombudsman, a elwir hefyd yn Ombudsman Services

This authority is not subject to FOI law, so is not legally obliged to respond (manylion).

Ombudsman Services is not subject to the Freedom of Information Act 2000.

Ombudsman Services provides independent dispute resolution for the communications, energy, property and copyright licensing sectors.[1]

  • Ombudsman Services: Energy is approved by Ofgem under the Consumers Estate Agents and Redress Act 2008.
  • Ombudsman Services: Communications are approved by Ofcom as an alternative dispute resolution service.
  • Ombudsman Services: Property has been appointed by the Royal Institution of Chartered Surveyors (RICS) as the ombudsman for chartered surveyors and has also been approved by the Office of Fair Trading (OFT) as an estate agents redress scheme.
  • Ombudsman Services: Copyright Licensing resolves complaints from consumers relating to licences for the public performance of copyright music.
  • Cais 18
    Communications & Telephony Request
    Ymateb gan The Ombudsman Service Limited i Daniel Leonard ar .

    Yn hwyr iawn

     Thank you for contacting Ombudsman Services. You’ve reached the mailbox for new business applications. If you’re a company that would like to join...
    DSAR against Farnell's Jaguar Bradford
    Cais am adolygiad mewnol a anfonwyd at The Ombudsman Service Limited gan Lee Weston ar .

    Yn aros am adolygiad mewnol.

    I'm still waiting for a response for the DSAR against Farnell's Jaguar Bradford from yourselves, I would be very grateful if you could assist me goin...
    Dear Mr Houlbrook Thank you for your recent enquiry made under the Freedom of information Act 2000. The Freedom of information Act 2000 is an Act th...
    Dear Mr Hodgson Thank you for your email received on 4 August 2014. You have contacted Ombudsman Services about your complaint with Copeland Borough...
    Dear Mr Dukes, Thank you for your email dated 6 September 2017, the contents of which are noted. However, Ombudsman Services is unable to facilitate y...
    BRP replacement card - premium service not received
    Ymateb gan The Ombudsman Service Limited i Daniel ar .

    Yn aros am gael ei ddosbarthu.

    Hi Daniel, You appear to have contacted the incorrect ombudsman. We are the Ombudsman that deal with communication and energy complaints. We are not...
    Hi Julie, Please note that we are a private organisation who investigate complaints about energy and communication companies. We are not a public bod...
    Communications
    Ymateb gan The Ombudsman Service Limited i Derick Barnes ar .

    Yn disgwyl eglurhad.

    Please note that we are Ombudsman Services Ltd. We deal with complaints against Energy Companies and Communication Companies. We are a private not fo...
    Refusal to deal with compalints about Dept Work Pensions
    Dilynol a anfonwyd at The Ombudsman Service Limited gan bill ar .

    Fe'i tynnwyd yn ôl gan y ceisydd.

    Hi Sorry I sent the request to you by mistake. I must have clicked on the wrong name. Yours sincerely, bill
    Dear Ms Peters I refer to your correspondence below which appears to have been sent to us in error. From the information on the email, it would seem t...
    Refund for faulty TV
    Ymateb gan The Ombudsman Service Limited i Ronnie sessions ar .

    Yn aros am gael ei ddosbarthu.

    Dear Consumer   Thank you for your email   So that we can trace your complaint, please forward your case reference number.  Alternatively, if...
    Summary of complaints for 2012
    Ymateb gan The Ombudsman Service Limited i Dawn Burdett ar .

    Gwrthodwyd.

    FAO Dawn Burdett   Thank you for your Freedom for Information request that you made on 27 February 2013 regarding complaints made against agents i...
    Enforcement of Ombudsman service final decisions.
    Ymateb gan The Ombudsman Service Limited i Peter Paqard ar .

    Yn aros am gael ei ddosbarthu.

    Dear Mr Paqard Thank you for your email dated 26 March 2014. You have asked us to provide documentation in relation to the enforcement of Ombudsman S...
    Fines Imposed
    Ymateb gan The Ombudsman Service Limited i Stuart Hopkins ar .

    Gwrthodwyd.

    Dear Stuart   Thank you for your enquiry.   Ombudsman Services is not a public body and therefore it is not subject to the Freedom of Informat...
    complaint summary Ombudsman Services Energy 2013
    Ymateb gan The Ombudsman Service Limited i r emsley ar .

    Yn aros am adolygiad mewnol.

    Thank-you for contacting Ombudsman Services. You can help us to resolve your complaint as quickly and efficiently as possible * If you have a new...
    Serving on court order - energy.
    Cais wedi ei anfon i The Ombudsman Service Limited gan Jed Maxwell ar .

    Yn hwyr iawn

    Please state the (including VAT) a) charge for providing disclosure on receipt of a court order. b) hourly rate for providing disclosure on recei...
    Please send your corporate public PGP
    Dilynol a anfonwyd at The Ombudsman Service Limited gan Ross Woollard ar .

    Yn aros am adolygiad mewnol.

    In answer to your 9 October 2013 response, the specific acronym definition I a referring to is http://en.wikipedia.org/wiki/Pretty_Good_Privacy Yo...
    complaint statistics of Ombudsman Services Communication
    Cais am adolygiad mewnol a anfonwyd at The Ombudsman Service Limited gan jooms ar .

    Yn aros am adolygiad mewnol.

    Dear Mr Fox Your Ref 743637 Thank you for your letter of 31st May. I maintain my decision not to accept your judgement until you can provide evi...

    Dim ond ceisiadau a wnaed gan ddefnyddio WhatDoTheyKnow a ddangosir. ?