London North Eastern Railway Limited

A railway company, a elwir hefyd yn LNER

London North Eastern Railway Limited is a wholly owned subsidiary of DFT OLR Holdings Limited (DOHL), a government owned rail operator of "last resort".

Looking for announcements?

We've noticed a number of our users contact LNER to request a copy of their on-train automated announcements. These have already been released by LNER, and can be downloaded from a previous request made by a WhatDoTheyKnow user.


The company has had previous names including DFT OLR1 LIMITED (16 Jul 2016 - 14 Feb 2018), GW RAILWAY LIMITED (18 Jun 2013 - 16 Jul 2016) and STRUTTON RAIL LIMITED (07 Feb 2003 - 18 Jun 2013).

In May 2018 it was announced DOHL will take on the running of the East Coast Main Line, through a wholly owned subsidiary, London North Eastern Railway (LNER).

Cais 175
Thank you for contacting the LNER FOI Mailbox.   The Freedom of Information (FOI) Act 2000 provides public access to recorded information held by...
Dear Mr Kanter-Webber,   Please see attached LNER’s response to your request for an Internal Review of our response to your request: ‘Please can y...
Dear Mr Magheramorne Please see attached. I must apologise as the emails may not be in order - I did try to merge them into one PDF for ease of readi...
Dear Mr Addington Apologies for the delay in returning to you, please find our response to your request attached. Kind regards Abigail Coates FO...
Shirt Sponsorship Costs
Ymateb gan London North Eastern Railway Limited i M. Harkin ar .

Yn aros am gael ei ddosbarthu.

Thank you for contacting the LNER FOI Mailbox.   The Freedom of Information (FOI) Act 2000 provides public access to recorded information held by...
Request for December 2019 to July 2020 Fleet Diagrams
Ymateb gan London North Eastern Railway Limited i Ryan Evans ar .

Yn aros am gael ei ddosbarthu.

Hi Ryan I am working on your response, I have to download each day for the entire period you requested one at a time Kind regards Abigail FOI...
Stonewall Champion
Ymateb gan London North Eastern Railway Limited i Bernie Williams ar .

Llwyddiannus.

Dear Mr Williams Please see attached for our response to your request for information. Kind regards Abigail Coates FOI e: [email address] Ber...
Azuma Announcments
Ymateb gan London North Eastern Railway Limited i Dylan Cope ar .

Rhannol lwyddiannus.

Dear Mr Cope Apologies for the delay, if you could email the FOI team directly - foi (at) lner co uk Kind regards Abigail Coates FOI e: [emai...
Azuma Announcements
Ymateb gan London North Eastern Railway Limited i Abigail Coates ar .

Fe'i tynnwyd yn ôl gan y ceisydd.

Thank you for contacting the LNER FOI Mailbox.   The Freedom of Information (FOI) Act 2000 provides public access to recorded information held by...
Dear Mr Humby Please see attached for our response to your request for information. Kind regards Abigail Coates FOI e: [email address] Nichol...
Dear Patrick I hope the attached fulfils your requirements, let me know if any are missing Kind regards Abigail FOI e: [email address] 2019 T...
Dear Mr Rubio Apologies for the delay in responding to your request. Please see attached Kind regards Abigail Coates FOI e: [email address]...
Shielding staff
Ymateb gan London North Eastern Railway Limited i Abdul Hai ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Hai Apologies for the delay in responding to your request. The definition of what constitutes a shielder changed as the Covid-19 pandemic cha...
Dear Mr Hanson Please see attached Kind regards Abigail FOI e: [email address] 17 May - 12 December 2020 2020 Timetable : Mondays to Thursday...
Dear Mr Sittampalam I can confirm I have your request and am still working on it. Apologies for the lack of communication Kind regards Abigail Coate...
Dear Mr Magheramorne I am aware you are waiting for some FOI responses, I am currently working on them. Apologies for the delay. Kind regards Abigai...
Dear Mr Ashton Unfortunately we do not hold a copy of the National Fares Manual 97 EST. I believe the Rail Delivery Group have a portal that may give...
Delay Repay Statistics
Ymateb gan London North Eastern Railway Limited i Hugh Wells ar .

Llwyddiannus.

Dear Mr Wells I have added the first two answers I have already given you into the attached letter, the statistics you requested are attached. Apolog...
Knowledge book PDF

Yn aros am gael ei ddosbarthu.

Dear Mr Andrews-Garvock Apologies for the delay in responding. We have not published any further editions of The Knowledge since the last one that ex...
Dear Mr Wellington Sincere apologies for the delay in returning to you. The information covers the time period 15th September 2019 to 4th July 2020...
Covid 19 response questions
Cais am adolygiad mewnol a anfonwyd at London North Eastern Railway Limited gan Glynn Magheramorne ar .

Yn aros am adolygiad mewnol.

I intend to contact the Information Commissioner if a response is not forthcoming shortly. Yours faithfully, Glynn Magheramorne
Competency Management System
Dilynol a anfonwyd at London North Eastern Railway Limited gan Andy Symonds ar .

Yn hwyr iawn

I would be grateful if you could respond to this request. Yours faithfully, Andy Symonds
Dear Mr Sittampalam As per my letter in May, LNER did not hold the information that you requested. Subsequent to that letter, LNER received minutes of...
LNER Pre-Gil Sands letters.
Ymateb gan London North Eastern Railway Limited i Edward (Ted) Freeman ar .

Gwybodaeth heb ei gadw.

Hi Ted I believe what you are asking for pre-dates "modern" LNER, specifically information for London and North Eastern Railway which operated until J...
Azuma Onboard Announcements
Ymateb gan London North Eastern Railway Limited i Jasper Topham ar .

Llwyddiannus.

Dear Jasper I have sent you the link, you may need to check your junk folder Kind regards Abigail Coates FOI   e: [email address]

Dim ond ceisiadau a wnaed gan ddefnyddio WhatDoTheyKnow a ddangosir. ?