Independent Case Examiner
The Independent Case Examiner's Office was set up in 1997 to provide a FREE complaints review service to people wanting to complain about the Child Support Agency. Since then the office has taken on responsibility for looking at complaints about:
- Child Support Agency
- Debt Management
- Pension, Disability and Carers Service
- Financial Assistance Scheme
- Jobcentre Plus (including most Work Provider services)
- Child Maintenance and Enforcement Division (Northern Ireland)
- Northern Ireland Social Security Agency
- Independent Living Fund
Cais 126
7 dilynwr
Child maintenance arrears - new powers to retrieve this.
Ymateb gan Independent Case Examiner i Tracy O'Neill ar .
Yn aros am gael ei ddosbarthu.
Dear Tracy O'Neill,
I am writing in response to your request for information, received 16th
December.
Yours sincerely,
DWP Central FoI Team
DWP...
Passing on personal information to ex partners
Ymateb gan Independent Case Examiner i RuDavid ar .
Yn aros am ymateb.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Complaints about you in 2019/20 investigated by the PHSO
Ymateb gan Independent Case Examiner i J Roberts ar .
Rhannol lwyddiannus.
Dear J Roberts,
I am writing in response to your request for information, received 24th
November.
Yours sincerely,
DWP Central FoI Team
DWP Cen...
Dear Jamie Evans,
I am writing in response to your request for information, received 14th
January.
Yours sincerely,
DWP Central FoI Team
DWP Ce...
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Complaints to Independent Assessment Services (ATOS)
Ymateb gan Independent Case Examiner i Daniel Bailey ar .
Llwyddiannus.
Dear Daniel Bailey,
I am writing in response to your request for information, received 23rd
January.
Yours sincerely,
DWP Central FoI Team
DWP...
Communications & Telephony Request
Ymateb gan Independent Case Examiner i Daniel Leonard ar .
Yn aros am gael ei ddosbarthu.
Dear Daniel Leonard,
I am writing in response to your request for information, received 6th
December.
Yours sincerely,
DWP Central FoI Team
DWP...
CSA claim
Ymateb gan Independent Case Examiner i Kayleigh Walton ar .
Yn aros am gael ei ddosbarthu.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
CSA claim
Ymateb gan Independent Case Examiner i Kayleigh Walton ar .
Yn aros am gael ei ddosbarthu.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Dear Deborah Manley,
I am writing in response to your request for information, received 29th
October.
Yours sincerely,
DWP Central FoI Team
DWP...
Number of complaints received about loss of GMP indexation via the state pension calculation for people reaching state pension age on and after 6 April 2016
Ymateb gan Independent Case Examiner i C. Thompson ar .
Gwybodaeth heb ei gadw.
Dear C. Thompson,
I am writing in response to your request for information, received 9th
September.
Yours sincerely,
DWP Central FoI Team
DWP C...
Allegations of Child Abuse against Independent Case Examiner.
Ymateb gan Independent Case Examiner i Oysterman (Ataliwyd y cyfrif) ar .
Gwrthodwyd.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Dear Mr Burrough,
I am writing in response to your request for information, received 19th
August.
Yours sincerely,
DWP Central FoI Team
Mr Timo...
Dear Mr Brawley,
I am writing in response to your request for information, received 23rd
August.
Yours sincerely,
DWP Central FoI Team
Central...
Complaints from 2015 to present about sanctions for miscarriage
Ymateb gan Independent Case Examiner i Amanda Hart ar .
Gwybodaeth heb ei gadw.
Dear Amanda Hart,
I am writing in response to your request for information, received 28th
August.
Yours sincerely,
DWP Central FoI Team
DWP Cen...
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Dear Jamie Evans,
I am writing in response to your request for information, received 23rd
July.
Details of our response are provided in the attach...
Require contact details
Ymateb gan Independent Case Examiner i Ian Binfield ar .
Yn aros am gael ei ddosbarthu.
Dear Ian Binfield,
I am writing in response to your request for information, received 7th
June.
Yours sincerely,
DWP Central FoI Team
Annex A...
How ICE uses information gathered from complaitns to improve processes within he DWP.
Ymateb gan Independent Case Examiner i Daniel Wrapson ar .
Rhannol lwyddiannus.
Dear Daniel Wrapson,
I am writing in response to your request for information, received 28th
September.
Yours sincerely,
DWP Central FoI Team
D...
Status Assessments under chapter 10
Ymateb gan Independent Case Examiner i Dave Chaplin ar .
Yn aros am gael ei ddosbarthu.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Documentation of any means considered to deal with massive volume of maladministration complaints from women born in 1950's..
Ymateb gan Independent Case Examiner i Elizabeth Marchant ar .
Rhannol lwyddiannus.
Dear Elizabeth Marchant,
I am writing in response to your request for information, received 16th
January.
Yours sincerely,
DWP Central FoI Team...
Case for Maladministration for 1950's women
Cais am adolygiad mewnol a anfonwyd at Independent Case Examiner gan E Hyde ar .
Yn aros am adolygiad mewnol.
I have NOT received a suitable and satisfactory response to either question asked.
I am still waiting for a reply from ICE with regard to the com...
Can complaints that have been determined through the negotiated settlement stage of ICE's investigation process be escalated to the full investigation process?
Ymateb gan Independent Case Examiner i Daniel Wrapson ar .
Llwyddiannus.
Dear Mr Wrapson,
I am writing in response to your request for information, received 3rd
October.
Yours sincerely,
DWP Central FoI Team
Dear Martyn Dewar,
Thank you for your Freedom of Information request.
If you have any queries about this letter please contact me quoti...
Trade union stops DWP investigating my complaint.
Ymateb gan Independent Case Examiner i Peter Powell ar .
Rhannol lwyddiannus.
The Independent Case Examiner’s Office acknowledges receipt of your
e-mail.
IF YOU HAVE NOT PROVIDED YOUR NAME AND FULL ADDRESS IN YOUR EMAIL WE...
Dim ond ceisiadau a wnaed gan ddefnyddio WhatDoTheyKnow a ddangosir. ?