Independent Case Examiner

An ombudsman

The Independent Case Examiner's Office was set up in 1997 to provide a FREE complaints review service to people wanting to complain about the Child Support Agency. Since then the office has taken on responsibility for looking at complaints about:

  • Child Support Agency
  • Debt Management
  • Pension, Disability and Carers Service
  • Financial Assistance Scheme
  • Jobcentre Plus (including most Work Provider services)
  • Child Maintenance and Enforcement Division (Northern Ireland)
  • Northern Ireland Social Security Agency
  • Independent Living Fund

Cais 123
Fictitious Arrears
Ymateb gan Independent Case Examiner i Jamie Evans ar .

Llwyddiannus.

Dear Jamie Evans, I am writing in response to your request for information, received 14th January. Yours sincerely, DWP Central FoI Team DWP Ce...
Closing of case with arrears
Ymateb gan Independent Case Examiner i D S Crerar ar .

Yn hwyr iawn

Please be advised that if you have not provided your name and full address in your email we are unable to register and respond to your complaint and...
Dear Daniel Bailey, I am writing in response to your request for information, received 23rd January. Yours sincerely, DWP Central FoI Team DWP...
Communications & Telephony Request
Ymateb gan Independent Case Examiner i Daniel Leonard ar .

Yn aros am gael ei ddosbarthu.

Dear Daniel Leonard, I am writing in response to your request for information, received 6th December. Yours sincerely, DWP Central FoI Team DWP...
CSA claim
Ymateb gan Independent Case Examiner i Kayleigh Walton ar .

Yn aros am gael ei ddosbarthu.

Please be advised that if you have not provided your name and full address in your email we are unable to register and respond to your complaint and...
CSA claim
Ymateb gan Independent Case Examiner i Kayleigh Walton ar .

Yn aros am gael ei ddosbarthu.

Please be advised that if you have not provided your name and full address in your email we are unable to register and respond to your complaint and...
Intranet Queries
Ymateb gan Independent Case Examiner i DeborahManley ar .

Gwybodaeth heb ei gadw.

Dear Deborah Manley, I am writing in response to your request for information, received 29th October. Yours sincerely, DWP Central FoI Team DWP...
Dear C. Thompson, I am writing in response to your request for information, received 9th September. Yours sincerely, DWP Central FoI Team DWP C...
Please be advised that if you have not provided your name and full address in your email we are unable to register and respond to your complaint and...
Complains
Ymateb gan Independent Case Examiner i Timothy Burrough ar .

Gwrthodwyd.

Dear Mr Burrough, I am writing in response to your request for information, received 19th August. Yours sincerely, DWP Central FoI Team Mr Timo...
Caseload and timescales
Ymateb gan Independent Case Examiner i Sean Brawley ar .

Llwyddiannus.

Dear Mr Brawley, I am writing in response to your request for information, received 23rd August. Yours sincerely, DWP Central FoI Team Central...
Dear Amanda Hart, I am writing in response to your request for information, received 28th August. Yours sincerely, DWP Central FoI Team DWP Cen...
Child Maintenance
Ymateb gan Independent Case Examiner i Paula Clarke ar .

Yn hwyr iawn

Please be advised that if you have not provided your name and full address in your email we are unable to register and respond to your complaint and...
Employees.
Ymateb gan Independent Case Examiner i Jamie Evans ar .

Yn hwyr iawn

Dear Jamie Evans, I am writing in response to your request for information, received 23rd July. Details of our response are provided in the attach...
Require contact details
Ymateb gan Independent Case Examiner i Ian Binfield ar .

Yn aros am gael ei ddosbarthu.

Dear Ian Binfield, I am writing in response to your request for information, received 7th June. Yours sincerely, DWP Central FoI Team Annex A...
Dear Daniel Wrapson, I am writing in response to your request for information, received 28th September. Yours sincerely, DWP Central FoI Team D...
Status Assessments under chapter 10
Ymateb gan Independent Case Examiner i Dave Chaplin ar .

Yn aros am gael ei ddosbarthu.

Please be advised that if you have not provided your name and full address in your email we are unable to register and respond to your complaint and...
Dear Elizabeth Marchant, I am writing in response to your request for information, received 16th January. Yours sincerely, DWP Central FoI Team...
Case for Maladministration for 1950's women
Cais am adolygiad mewnol a anfonwyd at Independent Case Examiner gan E Hyde ar .

Yn aros am adolygiad mewnol.

I have NOT received a suitable and satisfactory response to either question asked. I am still waiting for a reply from ICE with regard to the com...
Dear Mr Wrapson, I am writing in response to your request for information, received 3rd October. Yours sincerely, DWP Central FoI Team
FOI Publication log
Ymateb gan Independent Case Examiner i Martyn Dewar ar .

Rhannol lwyddiannus.

  Dear Martyn Dewar,   Thank you for your Freedom of Information request.   If you have any queries about this letter please contact me quoti...
Trade union stops DWP investigating my complaint.
Ymateb gan Independent Case Examiner i Peter Powell ar .

Rhannol lwyddiannus.

The Independent Case Examiner’s Office acknowledges receipt of your e-mail.    IF YOU HAVE NOT PROVIDED YOUR NAME AND FULL ADDRESS IN YOUR EMAIL WE...
Caseload and timescales
Ymateb gan Independent Case Examiner i Sean Brawley ar .

Llwyddiannus.

Hi sean,   In case this is of some use     Thank you for your Freedom of Information request received 2018. You said: 1. ICE claims it is unde...
Ethnicity of Staff by grade
Ymateb gan Independent Case Examiner i D. Moore ar .

Rhannol lwyddiannus.

Dear D Moore,   Thank you for your Freedom of Information request.   If you have any queries about this letter please contact me quoting the r...
Judge Taylor is dishonest and corrupt and racist
Cais i Independent Case Examiner gan Ramesh parekh. Wedi ei anodi gan Amna Akhtar ar .

Gwrthodwyd.

How do we formally complain about judge Taylor? He has put me and my children through a lot of stress! And exactly as you said was pushing his beliefs...

Dim ond ceisiadau a wnaed gan ddefnyddio WhatDoTheyKnow a ddangosir. ?