Govia Thameslink Railway Limited

A railway company, a elwir hefyd yn Govia Thameslink Railway

You only have a right in law to access information about the environment from this authority

Govia Thameslink Railway (GTR) is the operator of Gatwick Express, Great Northern, Southern Railway, and Thameslink branded services, which are provided under a management agreement [1] with the Department for Transport.

GTR isn't subject to Freedom of Information, however we have listed it as we believe the company is subject to the Environmental Information Regulations (EIR).

Railway companies have a number of special powers including powers of detention. See also paragraph 52 to 56 of the ruling in Fish Legal v IC & Ors which considers the type of 'special powers;' that mean a body is subject to EIR.

You may wish to consider whether the information you seek would actually be held by another body - such as Department for Transport or Network Rail and make a request to them instead.

You should not use our service to contact this body with any customer service enquiries - find out why.

Cais 39
Onboard announcements
Ymateb gan Govia Thameslink Railway Limited i Arthur Lewins ar .

Gwrthodwyd.

Thank you for contacting us. We will respond as soon as possible. Our press office is open from 09:00 to 17:00 Monday to Friday. If you are a journal...
Hi Samuel, I'm afraid we can't release these files.  We are not subject to FOI. Kind regards, Roger Roger Perkins Senior Media Relations Mana...
Thank you for contacting us. We will respond as soon as possible. Our press office is open from 09:00 to 17:00 Monday to Friday. If you are a journal...
On-Board Announcements
Ymateb gan Govia Thameslink Railway Limited i Lewis Anthony ar .

Llwyddiannus.

Thank you for contacting us. We will respond as soon as possible. Our press office is open from 09:00 to 17:00 Monday to Friday. If you are a journal...
Hertford North Station Announcements
Ymateb gan Govia Thameslink Railway Limited i PoisonedGun ar .

Fe'i tynnwyd yn ôl gan y ceisydd.

Thank you for contacting us. We will respond as soon as possible. Our press office is open from 09:00 to 17:00 Monday to Friday. If you are a journal...
Thank you for contacting us. We will respond as soon as possible. Our press office is open from 09:00 to 17:00 Monday to Friday. If you are a journal...
Class 700 Voice announcements
Ymateb gan Govia Thameslink Railway Limited i TLbke ar .

Yn hwyr iawn

              Dear [name removed]   Thank you for taking the time to contact us, I do hope you are keeping well.    Can I please ask you re...
Class 700 On-Board Announcements
Ymateb gan Govia Thameslink Railway Limited i Denis Husak ar .

Gwrthodwyd.

Dear Denis,    Thank you for taking the time to contact us in regards to obtaining a copy of the sound files for the onboard voice announcements. ...
Dear Josh,   Thank you for contacting us in regards to your request for information.   Unfortunately you have contacted Southern Railway rather tha...
Dear Mr Hookham,   Thank you for contacting us with your request for information.   * We are not privy to the Freedom of Information Act. For any...
ITSO Smartcard usage
Ymateb gan Govia Thameslink Railway Limited i D Wheatley ar .

Rhannol lwyddiannus.

Daar D Wheatley,    I am contacting you in regards to your enquiry relating to ITSO smartcards on on our services.    We did forward your feedback...
Dear Tom,  Many thanks for your e-mail and your interest in our services.  Unfortunately we are unable to provide you with the information requeste...
Julie Berry Announcements on Southern Trains
Ymateb gan Govia Thameslink Railway Limited i Max West ar .

Gwybodaeth heb ei gadw.

Dear Sir/Madam, We appreciate you taking the time to contact us.  Please accept this acknowledgement as confirmation that we have received your qu...
Dear Laura, Thank you for taking the time to get in touch. GTR is a private company and is not a 'government' department. Therefore, Freedom Of In...
Animals being hit by trains
Ymateb gan Govia Thameslink Railway Limited i William Skewis ar .

Gwybodaeth heb ei gadw.

Dear Mr Skewis,  Thank you for taking the time to contact us.  Unfortunately, we are unable to provide you with any information regarding this mat...
Harpenden 2018 train statistics
Ymateb gan Govia Thameslink Railway Limited i James Gardner ar .

Llwyddiannus.

Dear Mr Gardner ​ As I mentioned previously, you have received payments via the Delay Repay scheme during the validity of the annual season ticket v...
FM - Hard Services
Ymateb gan Govia Thameslink Railway Limited i Craig Wilkinson ar .

Yn hwyr iawn

Dear Sir/Madam We appreciate you taking the time to contact us. Please accept this acknowledgement as confirmation that we have received your quer...
Dear Mr Joseph Thank you for your reply. As a customer service portal we are unable to assist you with queries of this nature. Requests for informa...
Julie Berry train announcements
Ymateb gan Govia Thameslink Railway Limited i Josh Rubio ar .

Gwybodaeth heb ei gadw.

Dear Josh, Thank you for contacting us in regards to your request for a copy of the recording of the announcements on board our trains. Unfortunat...
Dear Sir/Madam We appreciate you taking the time to contact us. Please accept this acknowledgement as confirmation that we have received your quer...
Dear Mr Cameron Thank you for taking the time to contact us with regards to requesting Southern Railways Performance between Redhill and London. I...
Dear Nadeem, Thank you for getting in contact with us regarding the procedure for dismissal. Unfortunately, we are unable to give out this informa...
First class fines
Ymateb gan Govia Thameslink Railway Limited i Riley Krause ar .

Gwybodaeth heb ei gadw.

Dear Riley,  Thank you for contacting us.  I appreciate that you would like for the statistics relating to fines which are issued as a result of p...
Health and safety at Stevenage station
Ymateb gan Govia Thameslink Railway Limited i Jack Summers ar .

Gwybodaeth heb ei gadw.

Dear Mr Summers Thanks for getting in touch further concerning your request for information. I'm sorry to learn that you are unhappy with our prev...
Dear Mr Smith As a private organisation we are not obliged to comply with freedom of information requests. These are only applicable for public bodie...

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