Financial Ombudsman Service Limited

An ombudsman a a limited company, a elwir hefyd yn Financial Ombudsman Service

Cais 761
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Committee Minutes
Ymateb gan Financial Ombudsman Service Limited i Helen Cross ar .

Yn aros am gael ei ddosbarthu.

Dear Helen Cross,   I am writing to provide you with an update on your Freedom of Information Request.   Unfortunately, we were unable to meet...
Richard Alan Webb and Moore Scarrott Financial Planning Ltd
Ymateb gan Financial Ombudsman Service Limited i Nick Moger ar .

Yn aros am gael ei ddosbarthu.

Dear Nick Moger Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 28 Febru...
Role of Investigator
Ymateb gan Financial Ombudsman Service Limited i Victoria Fraser ar .

Yn aros am gael ei ddosbarthu.

Dear Victoria Fraser Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 27...
Information about Stonewall Workplace Equality Index (WEI)
Ymateb gan Financial Ombudsman Service Limited i MJ Lugsdin ar .

Yn aros am gael ei ddosbarthu.

  Dear MJ Lugsdin   Following on from our previous email about your Internal review request, we want to apologise that we weren’t able to respon...
Discrepancy between business / consumer satisfaction targets
Eglurhad a anfonwyd at Financial Ombudsman Service Limited gan Mark Christopher ar .

Rhannol lwyddiannus.

Dear DataProtection, Thank you for the response Yours sincerely, Mark Christopher
Complaints against FOS
Ymateb gan Financial Ombudsman Service Limited i michael F Aspinall ar .

Rhannol lwyddiannus.

Dear Michael F Aspinall Please find attached our response to your request.  Kind regards   Bunshri Varsani | Data Protection and Freedom of Inf...
ISO/IEC/BSI certification
Ymateb gan Financial Ombudsman Service Limited i Ian Chapman ar .

Llwyddiannus.

Dear Ian Chapman Please find enclosed our response to your request for an internal review. Yours sincerely Information Rights Officer| Financial...
FOS, the Equality Act 2010 and Reasonable Adjustments
Ymateb gan Financial Ombudsman Service Limited i Dick Fowler ar .

Yn hwyr iawn

Dear Dick Fowler,   Please find attached our response to your request.   Many thanks,   Nargis Razvi | Data Protection and FOI Adviser| F...
SAR response times - March 2022
Ymateb gan Financial Ombudsman Service Limited i navartne ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Navartne Thank you for email of 16 August 2022, requesting information under the Freedom of Information Act 2000, apologies you haven’t heard...
Creation Financial Services Limited (Credit Card) Complaint Summary
Ymateb gan Financial Ombudsman Service Limited i Steven HP ar .

Rhannol lwyddiannus.

Dear Steven Hatton-Pocklington, Please find attached our response to your request. Kind regards,   Alexandra Westwood │ Data Protection and Fre...
Information about Stonewall Workplace Equality Index (WEI).
Ymateb gan Financial Ombudsman Service Limited i Nicholas Davies ar .

Yn aros am gael ei ddosbarthu.

Dear Nicholas Davies,   I’m sorry we haven’t got back to you sooner.   Please find attached our response to your request.     Many thanks...
FOI request re Stonewall WEI
Ymateb gan Financial Ombudsman Service Limited i Male Allies Challenging Sexism ar .

Yn aros am gael ei ddosbarthu.

Dear C Green and B Suttka,   I’m sorry we haven’t got back to you sooner.   Please find attached our response to your request.     Many t...
Complaints about Solar Panal Companies
Ymateb gan Financial Ombudsman Service Limited i Paul Drabble ar .

Yn aros am gael ei ddosbarthu.

Dear Paul Drabble,   I am emailing further to the above request, made on 27 July 2022, in which you asked for the following information:   “Pr...
Translation and interpreting FOI Request
Ymateb gan Financial Ombudsman Service Limited i Mirza Ali ar .

Llwyddiannus.

Dear Mirza Ali Please find attached our response to your request. Kind regards   Bunshri Varsani | Data Protection and Freedom of Information A...
Award Criteria for Monetary and Interest Awards in Relation in Vehicle Breakdown Insurance
Ymateb gan Financial Ombudsman Service Limited i T Watson ar .

Yn aros am gael ei ddosbarthu.

Dear Ti Watson,   Please find attached our response to your request.   Kind regards   Khaled Abdur-Rahman | Data Protection and Freedom of...
Risk management systems
Ymateb gan Financial Ombudsman Service Limited i Toby Smith ar .

Gwrthodwyd.

Dear Toby Smith, Please find attached our response to your request. Kind regards,   Alexandra Westwood │ Data Protection and FOI Adviser │ Fi...
Adjudications over £5,000
Ymateb gan Financial Ombudsman Service Limited i Mike Charles McGrath ar .

Yn aros am gael ei ddosbarthu.

Dear Mike Charles McGrath,   Please find attached our response to your request.   Many thanks,   Nargis Razvi | Data Protection and FOI Adv...
Human Resources references - current, resigned or retired from your employment
Ymateb gan Financial Ombudsman Service Limited i Jan Denning ar .

Gwrthodwyd.

Dear Jan Please find attached our response to your request for information. Yours sincerely Information Rights Officer Financial Ombudsman Service...
List of company cocuments
Ymateb gan Financial Ombudsman Service Limited i Andy Young ar .

Gwrthodwyd.

Dear Mr Young Please find attached our response to your request for information. Yours sincerely Information Rights Officer Financial Ombudsman Se...
FOI request re Stonewall WEI
Eglurhad a anfonwyd at Financial Ombudsman Service Limited gan Male Allies Challenging Sexism ar .

Yn hwyr iawn

Dear DataProtection, Our names are C Green and B Suttka. Yours sincerely, Male Allies Challenging Sexism
are employees at the FOS civil servants and subject to civil codes
Ymateb gan Financial Ombudsman Service Limited i Keith Johnson ar .

Yn aros am gael ei ddosbarthu.

Dear Mr Johnson,   I am sorry for the delay in providing you with a copy of our internal review of your freedom of information request.   Plea...
Outbound Mailroom Solution
Ymateb gan Financial Ombudsman Service Limited i Trevor Jackson ar .

Llwyddiannus.

Dear Trevor Jackson,   Please find attached our response to your request.   Kind regards   Khaled Abdur-Rahman | Data Protection and Freedo...
Financial Ombudsman Pay
Ymateb gan Financial Ombudsman Service Limited i Maya Patel ar .

Yn aros am gael ei ddosbarthu.

Dear Maya Patel   Please find attached our response to your request.   Kind regards   Khaled Abdur-Rahman | Data Protection and Freedom of...
Current Backlog Data & Updated Time Scales
Ymateb gan Financial Ombudsman Service Limited i Harlan ar .

Yn aros am gael ei ddosbarthu.

Dear Harlan Knowles   I’m very sorry we haven’t got back to you sooner with an update or to provide our response to your Freedom of Information (F...
Investigation into the Firstplus interst rate variation clause
Cais i Financial Ombudsman Service Limited gan Ryan Knight. Wedi ei anodi gan Ryan Knight ar .

Llwyddiannus.

Case number update: Since my initial request in July 2020, FirstPlus had recieved 101 additional complaints. Note these are not confirmed to be like...

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