Passengers' Council

A public authority, also called Transport Focus

35 requests
Software systems
Request sent to Passengers' Council by Conor McClean on .

Awaiting response.

Please may you provide the information for the following? Finance management systems: • Who is your current provider? • When does the contract...
Non proceeded cases
Response by Passengers' Council to Martin Fosse on .

Awaiting classification.

Good Morning Mr Fosse Please clarify the information below. Our response details cases received for Northern for 18/19 + 19/20 and also cases Trans...
Ombudsman referrals and open data
Response by Passengers' Council to Martin Fosse on .

Awaiting classification.

Dear Mr Fosse   Freedom of information Act 2000 - information request   A copy of your Freedom of information request is below.   Please ca...
Intranet queries
Response by Passengers' Council to Miller Yuraszek1 on .

Successful.

Dear Yurasek    Freedom of Information Act 2000 - information request   Thank you for your request for information. You may not have specified...
Comparison of Rail Mobile Applications
Response by Passengers' Council to Daniel JONES on .

Successful.

Dear Mr Jones Freedom of information Act 2000 - information request   Your request for information has now been considered and the information r...
Complaints
Response by Passengers' Council to R. Boston on .

Awaiting classification.

Dear R Boston Freedom of information Act 2000 – internal review request Your request has now been considered and the findings are attached enclose...
National Passenger Survey winners
Response by Passengers' Council to Glynn Magheramorne on .

Successful.

Dear Mr Magheramorne,   Freedom of information Act 2000 - information request   Your request for information has now been considered and the in...
Dear Mr McLandress Freedom of information Act 2000 - information request   Your request for information has now been considered and the informati...
Complaints resource
Response by Passengers' Council to R. Boston on .

Successful.

Dear R Boston Freedom of information Act 2000 - information request   Your request for information has now been considered and the information r...
Dear Mr Edwards  Freedom of information Act 2000 - information request Your request for information has now been considered and the information re...
South Wales Mainline Modernisation
Response by Passengers' Council to Gareth Slocombe on .

Awaiting classification.

Dear Mr Slocombe  Freedom of information Act 2000 - information request   Your request for information has now been considered and the informatio...
Routeing Guide changes
Response by Passengers' Council to Glynn Magheramorne on .

Information not held.

Dear Mr Magheramorne   Freedom of information Act 2000 - information request   Your request for information has now been considered. I regret t...
Nottingham to Sheffield routeing guide changes
Response by Passengers' Council to Glynn Magheramorne on .

Information not held.

Dear Mr Magheramorne   Freedom of information Act 2000 - information request   Your request for information has now been considered. I regret t...
Dear Mr Magheramorne   Freedom of information Act 2000 - information request   Your request for information has now been considered and the inf...
[1][IMG]  Dear I,                                             Thank you for contacting Passenger Focus. Your feedback is valuable in helping us im...
Changes introduced by NRCoT
Follow up sent to Passengers' Council by Lucas Ainsworth on .

Successful.

Many thanks for your prompt reply. Yours sincerely, Lucas Ainsworth
Dear Mr Marr Freedom of information Act 2000 - information request Your request for information has now been considered and the information reques...
Dear Mr Richards,   Further to my previous note of 16 August (copied below) I was wondering if you had considered my offer to approach London Midl...
Dear Mr Marr Freedom of Information Act 2000 - information request Your request for information has now been considered and the information reques...
South West Trains Penalty Fares Scheme
Response by Passengers' Council to Steve Elibank on .

Information not held.

South West Trains Customer Service Centre Overline House, Blechynden Terrace Southampton. SO15 1GW Email: [email address] Phone: 0345 6000 650 1...
Dear Mr Magheramorne   Freedom of Information Act 2000 - information request Our reference: PFO-21813-N8X6Y4   Your request for information h...
Dear Mr Magheramorne Thank you for your further correspondence regarding your Freedom of Information request. We must make clear at the outset, th...
[1][IMG]  Dear Martin,                                             Thank you for contacting Passenger Focus. Your feedback is valuable in helping...
Dear Mr Magheramorne Freedom of Information Act 2000 - information request   Thank you for your request for information. You may not have specifi...
Template letters / sentences / paragraphs
Response by Passengers' Council to B Whittle on .

Successful.

  Passenger Voice - July 2013 [1][IMG] Dear B, Passengers welcome the benefits the extension of smart ticketing could bring Our recent repor...

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