Passengers' Council

A public authority, also called Transport Focus

35 requests
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Software systems
Request sent to Passengers' Council by Conor McClean on .

Awaiting response.

Please may you provide the information for the following? Finance management systems: • Who is your current provider? • When does the contract...
Non proceeded cases
Response by Passengers' Council to Martin Fosse on .

Awaiting classification.

Good Morning Mr Fosse Please clarify the information below. Our response details cases received for Northern for 18/19 + 19/20 and also cases Trans...
Ombudsman referrals and open data
Response by Passengers' Council to Martin Fosse on .

Awaiting classification.

Dear Mr Fosse   Freedom of information Act 2000 - information request   A copy of your Freedom of information request is below.   Please ca...
Intranet queries
Response by Passengers' Council to Miller Yuraszek1 on .

Successful.

Dear Yurasek    Freedom of Information Act 2000 - information request   Thank you for your request for information. You may not have specified...
Comparison of Rail Mobile Applications
Response by Passengers' Council to Daniel JONES on .

Successful.

Dear Mr Jones Freedom of information Act 2000 - information request   Your request for information has now been considered and the information r...
Complaints
Response by Passengers' Council to R. Boston on .

Awaiting classification.

Dear R Boston Freedom of information Act 2000 – internal review request Your request has now been considered and the findings are attached enclose...
National Passenger Survey winners
Response by Passengers' Council to Glynn Magheramorne on .

Successful.

Dear Mr Magheramorne,   Freedom of information Act 2000 - information request   Your request for information has now been considered and the in...
Challenging the new routeing guide rules
Response by Passengers' Council to Herschel McLandress on .

Successful.

Dear Mr McLandress Freedom of information Act 2000 - information request   Your request for information has now been considered and the informati...
Complaints resource
Response by Passengers' Council to R. Boston on .

Successful.

Dear R Boston Freedom of information Act 2000 - information request   Your request for information has now been considered and the information r...
Change to route of Crewe <-> Liverpool regulated flow
Response by Passengers' Council to Philip Edwards on .

Successful.

Dear Mr Edwards  Freedom of information Act 2000 - information request Your request for information has now been considered and the information re...
South Wales Mainline Modernisation
Response by Passengers' Council to Gareth Slocombe on .

Awaiting classification.

Dear Mr Slocombe  Freedom of information Act 2000 - information request   Your request for information has now been considered and the informatio...
Routeing Guide changes
Response by Passengers' Council to Glynn Magheramorne on .

Information not held.

Dear Mr Magheramorne   Freedom of information Act 2000 - information request   Your request for information has now been considered. I regret t...
Nottingham to Sheffield routeing guide changes
Response by Passengers' Council to Glynn Magheramorne on .

Information not held.

Dear Mr Magheramorne   Freedom of information Act 2000 - information request   Your request for information has now been considered. I regret t...
Knaresborough to Sheffield no longer valid via Castleford, Barnsley, Rotherham
Response by Passengers' Council to Glynn Magheramorne on .

Partially successful.

Dear Mr Magheramorne   Freedom of information Act 2000 - information request   Your request for information has now been considered and the inf...
Correspondence regarding National Routeing Guide changes
Response by Passengers' Council to Ian Montgomery on .

Successful.

[1][IMG]  Dear I,                                             Thank you for contacting Passenger Focus. Your feedback is valuable in helping us im...
Changes introduced by NRCoT
Follow up sent to Passengers' Council by Lucas Ainsworth on .

Successful.

Many thanks for your prompt reply. Yours sincerely, Lucas Ainsworth
Correspondence between yourselves and rail organisations regarding Travelcards from Rochford
Response by Passengers' Council to S Marr on .

Successful.

Dear Mr Marr Freedom of information Act 2000 - information request Your request for information has now been considered and the information reques...
Rugby - Birmingham "Any Permitted" fare change
Response by Passengers' Council to Peter Richards on .

Successful.

Dear Mr Richards,   Further to my previous note of 16 August (copied below) I was wondering if you had considered my offer to approach London Midl...
Were you consulted about any National Routeing Guide changes affecting the former 'Southend Routing Point Group' stations approved by you??
Response by Passengers' Council to S Marr on .

Successful.

Dear Mr Marr Freedom of Information Act 2000 - information request Your request for information has now been considered and the information reques...
South West Trains Penalty Fares Scheme
Response by Passengers' Council to Steve Elibank on .

Information not held.

South West Trains Customer Service Centre Overline House, Blechynden Terrace Southampton. SO15 1GW Email: [email address] Phone: 0345 6000 650 1...
Changes to Routeing Guide: introduction of "negative easements"
Response by Passengers' Council to Glynn Magheramorne on .

Partially successful.

Dear Mr Magheramorne   Freedom of Information Act 2000 - information request Our reference: PFO-21813-N8X6Y4   Your request for information h...
Sheffield - London: Removal of many permitted routes
Response by Passengers' Council to Glynn Magheramorne on .

Successful.

Dear Mr Magheramorne Thank you for your further correspondence regarding your Freedom of Information request. We must make clear at the outset, th...
Mapped route removal Clapham Junction - LONDON GROUP
Response by Passengers' Council to Martin Smith on .

Successful.

[1][IMG]  Dear Martin,                                             Thank you for contacting Passenger Focus. Your feedback is valuable in helping...
Changes to the Routeing Guide (York to Chinley/Doncaster)
Response by Passengers' Council to Glynn Magheramorne on .

Successful.

Dear Mr Magheramorne Freedom of Information Act 2000 - information request   Thank you for your request for information. You may not have specifi...
Template letters / sentences / paragraphs
Response by Passengers' Council to B Whittle on .

Successful.

  Passenger Voice - July 2013 [1][IMG] Dear B, Passengers welcome the benefits the extension of smart ticketing could bring Our recent repor...

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