Thames Water

A water company

You only have a right in law to access information about the environment from this authority

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

128 requests
Burst water pipes data
Response by Thames Water to Mr Jaffer on .

Awaiting classification.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Roots growing into pipes under public road
Response by Thames Water to Gale Livingston Campbell on .

Awaiting response.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Pumping Station, Mill Lane, Croughton, Northamptonshire
Response by Thames Water to S Brammah on .

Long overdue.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Gurnell Leisure Centre and Thames Water
Response by Thames Water to Louise Simmonds on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Telephone:  0800 0093805 Email: [1][email...
Secure Delivery   The password for a secure message has been sent to you from [email address]. Please enter this password when accessing your messa...
Ongoing works and new meters
Response by Thames Water to N Elsden on .

Awaiting classification.

EIR 19-20-187 Good afternoon, Before we can proceed with your enquiry concerning fixing a leak can you clarify if you are would like data on Clean (s...
Ref:Repair and maintenance services of reservoirs
Response by Thames Water to Owen Smith on .

Awaiting classification.

Thames Water Data Investigations PO Box 508 Swindon SN38 8TU Telephone:  0800 009 3805 Email: [1][email address] 30 August 2019 Our Ref: EIR...
Central London Repair Works Timescales Case Study
Response by Thames Water to Grant Jarvie on .

Awaiting classification.

Thames Water Data Investigations PO Box 508 Swindon SN38 8TU Telephone:  0800 0093805 Email: [1][email address]  29 May 2019 Our Ref: EIR-18...
Thames Water Property Searches
Response by Thames Water to P. Gradwell on .

Awaiting classification.

Dear Mrs Gladwell, Thank you for your recent request for information, Please find our response attached to this email. I hope this finds you well....
Use of Compulsory Purchase
Response by Thames Water to Tom Hanman on .

Long overdue.

Thanks for your email. We will look into this for you and we’ll be in touch within 10 working days. If you have an emergency, like sewer flooding...
Sewer flood risk computer modeling RH3 Sept 2018
Response by Thames Water to K Purser on .

Awaiting classification.

Thames Water Customer Relations PO Box 436 Swindon SN38 1TU Telephone:  0800 0093902 Fax:  01793 424291 Email: [1][email address] 25 October...
Dear Mr Sturt. Thank you for your environmental information request. Please find attached our response to your request and additional documents for y...
River Lea oil spill: correspondence, reports and response plans
Response by Thames Water to A L Kroeger on .

Awaiting classification.

Dear Anna, Thank you for your environmental information request. Please find attached our response to your request and additional documents for your...
Dear Mr Furby, Thank you for your information request. Please find our EIR response attached and additional documents. The password for attached excel...
Sewer blockages in Wingrave, Bucks
Response by Thames Water to Alan Lawrence on .

Awaiting classification.

Dear Mr Lawrence,   Please find our response to your query.     Regards   EIR Officer 6th March 2018 Environmental Information Request...
¨Bucher dewatering presses and related information¨
Response by Thames Water to Pedro Sanz on .

Awaiting classification.

01st November 2017 Environmental Information Request Response EIR 10/010 Dear Pedro Sanz, 1. Background I refer to your request for information...
Continuous blocked sewer
Response by Thames Water to Graeme Holland on .

Awaiting classification.

1 October, 2017 Environmental Information Request Response Dear Mr Holland 1. Background I refer to your request for information under the Enviro...
Thames Water supply areas - GIS compatible file
Response by Thames Water to angela on .

Long overdue.

Dear Angela Please accept our apologies for the delay in responding to your request. We are now able to respond to your request if you would please pr...
Dear Ms Doe, INTERNAL REVIEW The Internal Review, that you requested, has now been completed and the original decision has been upheld. The factors...
Water Consumption
Response by Thames Water to Max Valentine on .

Handled by postal mail.

Dear Mr. Valentine, Thank you. A member of our team will be in contact with you shortly. Regards, EIR Officer
sewage / blockage Woodbourne Avenue
Response by Thames Water to N Pelota on .

Awaiting classification.

Dear Mr Pelota, I can confirm that all incidents reported had the same cause i.e. were caused by 'wet wipes' in the sewer. As we now feel that we have...
Sewage discharge volumes from Deephams STW in July 2015
Follow up sent to Thames Water by Holly Downing on .

Long overdue.

By law, you are obliged to respond to my request asking for the data in the dates outlined previously. If I do not receive a reply by the end of the...
FOI request drinking water extraction licenses between Cranleigh and Guildford
Follow up sent to Thames Water by S. Jeacock. on .

Awaiting internal review.

the formation I requested on 29/11/15 and follow up request on 29/1/16 for the location of fresh water extraction Licences between Cranleigh and Guil...
Water cosumption by POSTCODE
Response by Thames Water to frank on .

Waiting clarification.

Thames Water Customer Resolution PO Box 436 Swanson SN38 1TU Telephone:  0800 3169800 Fax:  01793 424291 Email: [1][email address] 13 Novembe...
Burst water mains
Follow up sent to Thames Water by Francis Bernstein on .

Long overdue.

Following my EIR request of 21 October 2015, I have yet to have any reply. Please can you provide an explanation for delaying longer than norma...

Only requests made using WhatDoTheyKnow are shown. ?