Thames Water

A water company

You only have a right in law to access information about the environment from this authority

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

128 requests
Burst water pipes data
Response by Thames Water to Mr Jaffer on .

Awaiting classification.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Pumping Station, Mill Lane, Croughton, Northamptonshire
Response by Thames Water to S Brammah on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Telephone:  0800 0093805 Email: [1][email...
Sewage Flooding in Radley Parish
Response by Thames Water to Priscilla Dudding on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Telephone:  0800 0093805 Email: [1][email...
Roots growing into pipes under public road
Response by Thames Water to Gale Livingston Campbell on .

Awaiting response.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Gurnell Leisure Centre and Thames Water
Response by Thames Water to Louise Simmonds on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Telephone:  0800 0093805 Email: [1][email...
Data request - Caddingotn
Response by Thames Water to Alys Bishop on .

Information not held.

Good morning Alys,   Further to your request below – we believe your request is too extensive in its current form and would involve a charge for u...
Secure Delivery   The password for a secure message has been sent to you from [email address]. Please enter this password when accessing your messa...
Ongoing works and new meters
Response by Thames Water to N Elsden on .

Awaiting classification.

EIR 19-20-187 Good afternoon, Before we can proceed with your enquiry concerning fixing a leak can you clarify if you are would like data on Clean (s...
Water Meters
Response by Thames Water to George Tsigarides on .

Refused.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Telephone:  0800 0093805 Email: [1][email...
Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Telephone:  0800 0093805 Email: [1][email...
Ref:Repair and maintenance services of reservoirs
Response by Thames Water to Owen Smith on .

Awaiting classification.

Thames Water Data Investigations PO Box 508 Swindon SN38 8TU Telephone:  0800 009 3805 Email: [1][email address] 30 August 2019 Our Ref: EIR...
Confirmed water leaks
Response by Thames Water to Henry Richardson on .

Refused.

Thames Water Data Investigations PO Box 508 Swindon SN38 8TU Telephone:  0800 0093805 Email: [1][email address]  19 June 2019 Our Ref: EIR-1...
Dear Raine, Thank you for your environmental information request. Please find attached our response to your request and additional documents for your...
Central London Repair Works Timescales Case Study
Response by Thames Water to Grant Jarvie on .

Awaiting classification.

Thames Water Data Investigations PO Box 508 Swindon SN38 8TU Telephone:  0800 0093805 Email: [1][email address]  29 May 2019 Our Ref: EIR-18...
Build over a 800mm grade 3 sewer
Response by Thames Water to C payne on .

Partially successful.

Dear C Payne Please find attached our response to your request Regards EIR Officer 27 December 2017 Environmental Information Request Response...
Thames Water Property Searches
Response by Thames Water to P. Gradwell on .

Awaiting classification.

Dear Mrs Gladwell, Thank you for your recent request for information, Please find our response attached to this email. I hope this finds you well....
Blocked drain caused by tree roots
Response by Thames Water to Chris Jefferies on .

Successful.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Dear Ms Stopford Thank you for your email of 20 April 2017. We note that this email mirrors a request for information made by PSG Connect Limited in...
Use of Compulsory Purchase
Response by Thames Water to Tom Hanman on .

Long overdue.

Thanks for your email. We will look into this for you and we’ll be in touch within 10 working days. If you have an emergency, like sewer flooding...
Aging and decaying Mains Water Pipe Work
Response by Thames Water to Francis Bernstein on .

Partially successful.

Dear Ms Bernstein,   Firstly, may I apologise for the delay in responding to your request.    Please find the response to your request below.  We...
Sewer flood risk computer modeling RH3 Sept 2018
Response by Thames Water to K Purser on .

Awaiting classification.

Thames Water Customer Relations PO Box 436 Swindon SN38 1TU Telephone:  0800 0093902 Fax:  01793 424291 Email: [1][email address] 25 October...
Dear Mr. Cowley, Thank you for your environmental information request. Please find attached our response to your request and additional documents for...
Dear Mr Sturt. Thank you for your environmental information request. Please find attached our response to your request and additional documents for y...
River Lea oil spill: correspondence, reports and response plans
Response by Thames Water to A L Kroeger on .

Awaiting classification.

Dear Anna, Thank you for your environmental information request. Please find attached our response to your request and additional documents for your...
Sewerage and water network GIS data
Response by Thames Water to angela on .

Refused.

Dear Angela, Thank you for your information request. We have considered your request under the EIR and in accordance with Regulation 12(5)(a), we ha...

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