Thames Water

A water company, a regional water supplier and an organisation responsible for sewers

You only have a right in law to access information about the environment from this authority

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

203 requests
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Routes of culverted streams to outfalls into the River Pool at Bell Green London SE26
Response by Thames Water to Julia Webb on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 21 June 2022 Our Ref: EIR...
Water additives in Oxfordshire area
Response by Thames Water to Katarzyna Proc on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  10 June 2022...
Feasibility study and other information relating to a District Heat Network for Kingston
Response by Thames Water to Caroline Scott on .

Awaiting response.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
Pfoa
Response by Thames Water to Tom Graham on .

Awaiting response.

Thank you for contacting Thames Water.  This inbox is for EIR requests which we aim to respond to within 20 working days.  We may contact you with an...
sewage / blockage Woodbourne Avenue
Response by Thames Water to N Pelota on .

Successful.

Dear Mr Pelota, I can confirm that all incidents reported had the same cause i.e. were caused by 'wet wipes' in the sewer. As we now feel that we have...
PH levels and Fluoride levels
Response by Thames Water to Jagdeep Singh Bhambra on .

Partially successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 11 May 2022 Our Ref: EIR-...
Installation of Water Meters in CR2 6BD
Response by Thames Water to Ian Giles on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 13 May 2022 Our Ref: EIR-...
Human health and safety outside my home
Response by Thames Water to N Mynk on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 26 April 2022 Our Ref: EI...
¨Bucher dewatering presses and related information¨
Response by Thames Water to Pedro Sanz on .

Partially successful.

01st November 2017 Environmental Information Request Response EIR 10/010 Dear Pedro Sanz, 1. Background I refer to your request for information...
Chemicals and other additives added to water in the Reading area
Response by Thames Water to Naomi of the family Brooks on .

Partially successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  11 April 2022...
Southwark levels of added ingredients
Response by Thames Water to Birgit Umland on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  26 January 202...
Spike Protein testing in drinking water
Response by Thames Water to Emma Harrington on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  24 June 2021...
Sewage leaks
Response by Thames Water to Rabyah Khan on .

Information not held.

Dear Mr Khan   Thank you for your e-mail and request for an internal review. I can confirm that I have carried out a full review and can now share t...
Works O/S 7-9 Arkwright Road, South Croydon CR2 0LN
Response by Thames Water to Stephen Whiteside on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  18 February 20...
Impact of heavy traffic on main water mains
Response by Thames Water to Rachel Webb on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 22 February 2022 Our Ref:...
Sewage works environmental impact - Marlborough, Wiltshire
Response by Thames Water to Elizabeth Storey on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  9 February 202...
43 Downsway, South Croydon, CR2 0JB - Consultation
Response by Thames Water to Stephen Whiteside on .

Partially successful.

Dear Mr Whiteside Following the decision notice from the ICO with regards to the handling of your request for pre-planning and planning application in...
Lead pipe scheme
Response by Thames Water to Jenny Brown on .

Partially successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB   Email: [email address]    6 J...
28 Grasmere Road, Purley, CR8 1DU
Request to Thames Water by Stephen Whiteside. Annotated by Stephen Whiteside on .

Partially successful.

The Information Commissioner has now issued a Decision Notice in this case, dated 3 February 2022. (ICO case ref: IC-105869-F8K1). The DN incudes th...
Sewer storage facilities Sturt Farm GU27 3SE
Response by Thames Water to Lynchmere Parish Council on .

Awaiting classification.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 21 January 2022 Our Ref:...
Wastewater catchment area geospatial data
Response by Thames Water to Till Hoffmann on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 11 January 2022 Our Ref:...
Malvern Road area culverted rivers and brooks, NW6
Response by Thames Water to David Walton on .

Information not held.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [email address] 29 November 2021 Our Ref:...
Detail of your recent North Westminster flood defence investment and its planned purpose
Response by Thames Water to David Walton on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  19 November 20...
Locations of Westminster's flood defences from the South Kilburn Brent tall building zone directly upstream
Response by Thames Water to David Walton on .

Successful.

Thames Water Utilities Limited EIR Requests Clearwater Court Vastern Road Reading Berkshire RG1 8DB Email: [1][email address]  19 November 20...
Newham metering information
Response by Thames Water to Ms S Norat on .

Awaiting classification.

Your recent contact Dear Ms Norat Thanks for getting in touch. For more information on metered, non-metered houses contact our operations team 0...

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